Chris Roberts | Page 68

Great customer service and understanding Had a freak accident and came here. Handled my care with care and didn't try to jack up the price. Will be coming back. Had a freak accident and came here. Handled my care with care and didn't try to jack up the price. Will be coming back. More

by Hunter_Robbins Verified Customer Verified Customer

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Customer service was greatService was quick and they Customer service was great Service was quick and they explained the recall issue. I can’t remember if it was Tom or Chris who waited on me. Everyon Customer service was great Service was quick and they explained the recall issue. I can’t remember if it was Tom or Chris who waited on me. Everyone was great and professional More

by tracyshoes Verified Customer Verified Customer

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Excellent service from check in to check outThanks to Excellent service from check in to check out Thanks to the service team at Mt Ephraim especially Joe Guinta and Jennifer for prompt and courteous exp Excellent service from check in to check out Thanks to the service team at Mt Ephraim especially Joe Guinta and Jennifer for prompt and courteous experience More

by drew1matt2 Verified Customer Verified Customer

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I had a great experience. I was waited on as soon as I walked in. Good service from everyone that I encountered. Definitely my go to dealership. walked in. Good service from everyone that I encountered. Definitely my go to dealership. More

by Tyreelp Verified Customer Verified Customer

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Had my Dodge Ram 2500 serviced there since I purchased it from Mt Ephraim. Service has been a pleasant experience with good work so far! Cost is about standard for dealerships but I prefer going where I know from Mt Ephraim. Service has been a pleasant experience with good work so far! Cost is about standard for dealerships but I prefer going where I know it will be done right by certified mechanics. Making an appointment is easy with there online site and they do keep track in there records and will remind you when you are usually due for service! I would definitely recommend Mt Ephraim for service if you need a place to go! More

by emt_simpson Verified Customer Verified Customer

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Great service department. I've been mostly dealing with Joe for all of my 2015 Dodge Ram service needs. If there is something that I'm concerned about he always gets back to me with an answer. Very dependa Joe for all of my 2015 Dodge Ram service needs. If there is something that I'm concerned about he always gets back to me with an answer. Very dependable. More

by weicholtz Verified Customer Verified Customer

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The whole staff there are awesome Dean and Aex are The whole staff there are awesome Dean and Aex are awsome managers Ia am more satisfied how the all are It's my 2nd vehicle I bought there The whole staff there are awesome Dean and Aex are awsome managers Ia am more satisfied how the all are It's my 2nd vehicle I bought there More

by stephen.hummel Verified Customer Verified Customer

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Brought my Jeep in for an airbag light that wouldn’t go out, they were able to fix it. Service was fast and great, but somewhere in the repair the struck something and scratched my side rear panel and bump out, they were able to fix it. Service was fast and great, but somewhere in the repair the struck something and scratched my side rear panel and bumper. They owned up to it and repairs that in a timely matter as well. Accidents happen, I woul still go to them for my Jeep needs.. More

by 324maxwell Verified Customer Verified Customer

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They don't care about you! This was my worst car buying experience ever. The salesman tried to sell me what he thought I needed instead of what I wanted. He ordered the wrong This was my worst car buying experience ever. The salesman tried to sell me what he thought I needed instead of what I wanted. He ordered the wrong truck and then tried to blame it on me. Wouldn't return my texts or messages. When I went to fill out paperwork, it had the wrong VIN#'s on them. Finally, when I went back to get my tags, I was charged $200 for a luxury tax that nobody told me about. When I asked about it, I was given sarcasm and defensive attitude by the sales manager. I've bought 3 vehicles from this dealership but I won't be buying a 4th. It's a shame that a dealership in my hometown would treat me, or anyone, this way. Very disappointed! More

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100% satisfied my salesmen, jimmy payne, was so wonderful and helpful and polite. he made me feel at home and went over all options with me. I went to other dealersh my salesmen, jimmy payne, was so wonderful and helpful and polite. he made me feel at home and went over all options with me. I went to other dealerships and this one was a score !! best car shopping experience I could have, not one complaint ! the lot was full of respectful sales associates and their selection is great as well. I could not be happier! More

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