Chris Rucker | Page 3

Was able to receive my custom order very quickly. Samuel was great to work with and very communicative. Just wish I was given more flexibility on the deal/negotiations. Paid full MSRP :( Samuel was great to work with and very communicative. Just wish I was given more flexibility on the deal/negotiations. Paid full MSRP :( More

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I purchased a 2024 Escalade V, but within 15 days the engine failed—deeply disappointing. I had already invested $5,000 in accessories, all of which became a loss to me. The dealership wouldn’t take th engine failed—deeply disappointing. I had already invested $5,000 in accessories, all of which became a loss to me. The dealership wouldn’t take the vehicle back until I escalated directly to GM. Even then, I was only offered options that were either outdated or much more expensive. No real effort was made to offset the financial loss I had already suffered. I was pushed into settling for a 2025 Sport Platinum, far from what I originally wanted. The process took 3 months, and I was left without proper support during that time. I was even asked to pay tolls for the loaner vehicle—something I found disappointing. Throughout the process, communication felt one-sided, with promises that didn’t reflect the actual outcome. I expected better treatment given the scale of my purchase, and I hope service will be better. More

by YAARLALLY Verified Customer Verified Customer

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I recently purchased a car from Chris and couldn't be more satisfied with the experience. Chris was incredibly knowledgeable about the vehicle I was looking for and patiently answered all my questions. H more satisfied with the experience. Chris was incredibly knowledgeable about the vehicle I was looking for and patiently answered all my questions. His professionalism and friendly demeanor made the entire process smooth and enjoyable. Chris went above and beyond to ensure I understood all the car's features and even followed up after the sale to see if I had any further questions. If you're looking for a trustworthy and dedicated salesman, I highly recommend Chris! More

by Jason Willis Verified Customer Verified Customer

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Chris is fabulous. Our 2nd vehicle bought at Crest. We drive from Keller to do business with Crest, Pat who is a tremendous manager.and Chris is a first class salesma Our 2nd vehicle bought at Crest. We drive from Keller to do business with Crest, Pat who is a tremendous manager.and Chris is a first class salesman. 5 stars for speed, service and experience! More

by GAGEBROWNING Verified Customer Verified Customer

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My service appointment was handled very well and service at Crest Cadillac was excellent. Chase is a very helpful and polite advisor. at Crest Cadillac was excellent. Chase is a very helpful and polite advisor. More

by DJ-Plano Verified Customer Verified Customer

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I recently purchased a car from Crest Cadillac, and I couldn't be happier with my experience, thanks to Chris Rucker. From the moment I walked into the dealership, Chris was welcoming and attentive, maki couldn't be happier with my experience, thanks to Chris Rucker. From the moment I walked into the dealership, Chris was welcoming and attentive, making me feel valued as a customer. Chris took the time to understand my needs and preferences, guiding me through the entire car-buying process with professionalism and expertise. He was patient, answering all my questions and providing detailed information about the vehicles I was interested in. His knowledge of the different models and features was impressive and truly helped me make an informed decision. What stood out the most was Chris's commitment to ensuring I was delighted with my purchase. He went above and beyond to accommodate my requests and made the transaction smooth and stress-free. I highly recommend Chris Rucker to anyone looking to buy a car. His dedication to customer service and passion for helping buyers find the right vehicle make him an excellent salesperson. Thank you, Chris, for a fantastic car-buying experience! More

by eedj1 Verified Customer Verified Customer

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The entire team was amazing. They have my business. I give them an 11 out of 10 They have my business. I give them an 11 out of 10 More

by TPRUTCH Verified Customer Verified Customer

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Awful experience. Had the vehicle less than a month now the engine needs to be replaced. A doomed purchase from the start. Staff needs some cultural training. Had the vehicle less than a month now the engine needs to be replaced. A doomed purchase from the start. Staff needs some cultural training. More

by MJP Verified Customer Verified Customer

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Great experience! We worked with Jordan Naemi and he was amazing! He was super helpful and made sure we were happy. We didn’t feel pressured to buy like other dealersh We worked with Jordan Naemi and he was amazing! He was super helpful and made sure we were happy. We didn’t feel pressured to buy like other dealerships. We also worked with Schuyler in the finance department and he went above and beyond as well! Their whole team is great, we are so glad we chose to work with Crest! They are family oriented and laid back, truly there for the customer. 10/10 recommend!! More

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Tremendous, collective organization! Everyone was easy going and engaged in the conversations to support my desires. I am a fan for life with Crest Cadillac. Everyone was easy going and engaged in the conversations to support my desires. I am a fan for life with Crest Cadillac. More

by RLCTURNER Verified Customer Verified Customer

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