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Chris Ruiz
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Chris Ruiz | Page 17
Service Department Manager
Forest City Honda
284 Daniel Road
Forest City, NC 28043
191 Reviews
Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
30 yrs, 10 mos
Specialties & Trainings
100% CERTIFIED HONDA SERVICE MANAGER
191 Reviews
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191 Reviews of Chris Ruiz
November 21, 2020
Staff was very friendly and full of knowledge on all asked questions. Staff even checked with me first on a tire rotation i thought i needed but said tires were where they needed to be and no need for a asked questions. Staff even checked with me first on a tire rotation i thought i needed but said tires were where they needed to be and no need for a rotation unless i really wanted it More
by SWATKINS2
Verified CustomerOther Employees Tagged: Wendy Wall, Chris Soares, Kenya Hamilton, Dennis Warlick, Carrie Clubb , Kyle Marshall, Chris Nolen
Helpful 
September 30, 2020
Everyone was extremely polite and demonstrated care and concern for me and reviewed each service provided. I felt very comfortable and safe while I waited for my service to be completed. concern for me and reviewed each service provided. I felt very comfortable and safe while I waited for my service to be completed. More
by TRYTIN03
Other Employees Tagged: Wendy Wall, Carrie Clubb
September 16, 2020
The service was prompt and the staff was excellent. Billing on service was clearly explained before work was performed and every part of the visit was very professional Billing on service was clearly explained before work was performed and every part of the visit was very professional More
by CLAYNKIM
Other Employees Tagged: Wendy Wall, Dennis Warlick, Carrie Clubb
September 15, 2020
Mechanics are good, but the service advisors need more training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recomm training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recommend you change the oil every 5K. They charge you for free tire rotation but then take it off later though you still pay tax on it. Multiple times I've had to ask the service advisor what a mechanic comment means and send them back to talk to the mechanic. More
by moorem1956
Other Employees Tagged: Wendy Wall , Kyle Marshall, KURT WATERS
August 24, 2020
They took care of my recall and scheduled and performed it in a timely manner. I also bought touch up paint and the parts counter was very helpful. it in a timely manner. I also bought touch up paint and the parts counter was very helpful. More
by RODNEYQUEEN4LIFE
Other Employees Tagged: Gerber Collins
August 18, 2020
This dealership has an excellant service department, they always make you feel cared for and are good listeners to your concerns and answer all your questions. always make you feel cared for and are good listeners to your concerns and answer all your questions. More
by BAILEYROY2985
August 09, 2020
Wendy, services advisor is great- made appointment forRoutine maintenance to suit my schedule. On arrival advised all charges covered by maintenance policy. Completed timely and picked up without issu forRoutine maintenance to suit my schedule. On arrival advised all charges covered by maintenance policy. Completed timely and picked up without issue. My 4th vehicle w FC Honda More
by NC007NURSE
Other Employees Tagged: Johnny Lopez, Wendy Wall, Dennis Warlick
July 31, 2020
Great quick friendly service. I was in and out quicker than I expected and the price was right. Thank you forest city Honda service dept than I expected and the price was right. Thank you forest city Honda service dept More
by DANIELSERFER
Other Employees Tagged: Wendy Wall , Chris Nolen
July 25, 2020
AC pulley Fix AC pulley and belt and also found a water leak on water pump and called and confirmed to fixed Quality work and did not leave a mess under the hoo Fix AC pulley and belt and also found a water leak on water pump and called and confirmed to fixed Quality work and did not leave a mess under the hood. More
by NHAMPTON
Other Employees Tagged: Wendy Wall, Chris Soares , Chris Nolen, The technician name was Chris
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