Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz | Page 23

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

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4.8
254 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

9 yrs, 5 mos

Industry Experience

33 yrs

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.8

254 Reviews

Write a Review

254 Reviews of Chris Ruiz

December 02, 2020

Dealership Rating
Employee Rating

Excellent service and great job by the Mechanic(s). New tires, brakes, and an alignment and the CR-V rides as smooth as every with no steering pull at all. More

by moorem1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall , Dennis Warlick

Dec 03, 2020

Forest City Honda responded

Thank you for choosing us to service your vehicle! If you need anything please let us know.

December 01, 2020

Dealership Rating
Employee Rating

I was pleased as always with the excellent customer experience. I own 2 Honda Civics, and have been using Forest City Honda service department since 2008. I appreciate the 29 point inspection, and how More

by JBROOKS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall

Dec 01, 2020

Forest City Honda responded

Thank you for choosing us to service your vehicles! We appreciate your loyalty!

November 27, 2020

Dealership Rating
Employee Rating

Great people to work with Chris Wendy and Danny took care of my needs Great Service Department And took care of me in short period of time More

by SDARROWOOD1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall

Dec 01, 2020

Forest City Honda responded

Glad you had a chance to work with our wonderful Service Team! Thank you for choosing us! We look forward to helping you in the future.

November 21, 2020

Dealership Rating
Employee Rating

Staff was very friendly and full of knowledge on all asked questions. Staff even checked with me first on a tire rotation i thought i needed but said tires were where they needed to be and no need for a More

by SWATKINS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Chris Soares, Kenya Hamilton, Carrie Clubb , Kyle Marshall, Chris Nolen, Dennis Warlick

Dec 01, 2020

Forest City Honda responded

So glad you had a good service visit! We pride ourselves on being an honest establishment. If you need anything please let us know.

November 16, 2020

Dealership Rating
Employee Rating

Very fast and thorough. Great to deal with They had my car in and out quick and also done a free full car inspection with a detailed print out More

by JUSTINSTAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Forest City Honda responded

On behalf of the Forest City Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your vehicle in the future.

September 30, 2020

Dealership Rating
Employee Rating

Everyone was extremely polite and demonstrated care and concern for me and reviewed each service provided. I felt very comfortable and safe while I waited for my service to be completed. More

by TRYTIN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb

Sep 30, 2020

Forest City Honda responded

Here at Forest City Honda we aim to please our Customers! Thank you for choosing us to help you!

September 16, 2020

Dealership Rating
Employee Rating

The service was prompt and the staff was excellent. Billing on service was clearly explained before work was performed and every part of the visit was very professional More

by CLAYNKIM
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick

Sep 18, 2020

Forest City Honda responded

Thank you for your business! We appreciate you! If you need anything else please let us know.

September 15, 2020

Dealership Rating
Employee Rating

Mechanics are good, but the service advisors need more training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recomm More

by moorem1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wendy Wall , Kyle Marshall, KURT WATERS

Sep 16, 2020

Forest City Honda responded

We are sorry about our Cashier. Training sessions will be held with her on customer service. Honda recommends 5-7 thousand miles but in our area, we recommend 5000 miles due to driving conditions. Thank you for your comments, that is the only way to improve our customer service.

August 24, 2020

Dealership Rating
Employee Rating

They took care of my recall and scheduled and performed it in a timely manner. I also bought touch up paint and the parts counter was very helpful. More

by RODNEYQUEEN4LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerber Collins

Aug 24, 2020

Forest City Honda responded

Thank you for your business! If you need anything else please let us know.

August 18, 2020

Dealership Rating
Employee Rating

This dealership has an excellant service department, they always make you feel cared for and are good listeners to your concerns and answer all your questions. More

by BAILEYROY2985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Forest City Honda responded

Thank you for your review! We appreciate your business and welcome you back anytime you need something.

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