Chris Ruiz | Page 23
Service Department Manager
Forest City Honda
284 Daniel Road
Forest City, NC 28043
Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!
Read moreDealership Experience
9 yrs, 5 mos
Industry Experience
33 yrs
Specialties & Trainings
100% CERTIFIED HONDA SERVICE MANAGER
254 Reviews
Write a Review254 Reviews of Chris Ruiz
December 02, 2020
Excellent service and great job by the Mechanic(s). New tires, brakes, and an alignment and the CR-V rides as smooth as every with no steering pull at all. tires, brakes, and an alignment and the CR-V rides as smooth as every with no steering pull at all. More
Other Employees Tagged: Wendy Wall , Dennis Warlick
December 01, 2020
I was pleased as always with the excellent customer experience. I own 2 Honda Civics, and have been using Forest City Honda service department since 2008. I appreciate the 29 point inspection, and how experience. I own 2 Honda Civics, and have been using Forest City Honda service department since 2008. I appreciate the 29 point inspection, and how well the staff informs me of items needing serviced. More
Other Employees Tagged: Wendy Wall
November 27, 2020
Great people to work with Chris Wendy and Danny took care of my needs Great Service Department And took care of me in short period of time of my needs Great Service Department And took care of me in short period of time More
Other Employees Tagged: Wendy Wall
November 21, 2020
Staff was very friendly and full of knowledge on all asked questions. Staff even checked with me first on a tire rotation i thought i needed but said tires were where they needed to be and no need for a asked questions. Staff even checked with me first on a tire rotation i thought i needed but said tires were where they needed to be and no need for a rotation unless i really wanted it More
Other Employees Tagged: Wendy Wall, Chris Soares, Kenya Hamilton, Carrie Clubb , Kyle Marshall, Chris Nolen, Dennis Warlick
September 30, 2020
Everyone was extremely polite and demonstrated care and concern for me and reviewed each service provided. I felt very comfortable and safe while I waited for my service to be completed. concern for me and reviewed each service provided. I felt very comfortable and safe while I waited for my service to be completed. More
Other Employees Tagged: Wendy Wall, Carrie Clubb
September 16, 2020
The service was prompt and the staff was excellent. Billing on service was clearly explained before work was performed and every part of the visit was very professional Billing on service was clearly explained before work was performed and every part of the visit was very professional More
Other Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick
September 15, 2020
Mechanics are good, but the service advisors need more training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recomm training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recommend you change the oil every 5K. They charge you for free tire rotation but then take it off later though you still pay tax on it. Multiple times I've had to ask the service advisor what a mechanic comment means and send them back to talk to the mechanic. More
Other Employees Tagged: Wendy Wall , Kyle Marshall, KURT WATERS
August 24, 2020
They took care of my recall and scheduled and performed it in a timely manner. I also bought touch up paint and the parts counter was very helpful. it in a timely manner. I also bought touch up paint and the parts counter was very helpful. More
Other Employees Tagged: Gerber Collins

