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Chris Ruiz
Chris Ruiz | Page 22
Service Department Manager
Forest City Honda
284 Daniel Road
Forest City, NC 28043
238 Reviews
Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
32 yrs, 9 mos
Specialties & Trainings
100% CERTIFIED HONDA SERVICE MANAGER
238 Reviews
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238 Reviews of Chris Ruiz
September 16, 2020
The service was prompt and the staff was excellent. Billing on service was clearly explained before work was performed and every part of the visit was very professional Billing on service was clearly explained before work was performed and every part of the visit was very professional More
by CLAYNKIM
Verified CustomerOther Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick
September 15, 2020
Mechanics are good, but the service advisors need more training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recomm training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recommend you change the oil every 5K. They charge you for free tire rotation but then take it off later though you still pay tax on it. Multiple times I've had to ask the service advisor what a mechanic comment means and send them back to talk to the mechanic. More
by moorem1956
Other Employees Tagged: Wendy Wall , Kyle Marshall, KURT WATERS
August 24, 2020
They took care of my recall and scheduled and performed it in a timely manner. I also bought touch up paint and the parts counter was very helpful. it in a timely manner. I also bought touch up paint and the parts counter was very helpful. More
by RODNEYQUEEN4LIFE
Other Employees Tagged: Gerber Collins
August 09, 2020
Wendy, services advisor is great- made appointment forRoutine maintenance to suit my schedule. On arrival advised all charges covered by maintenance policy. Completed timely and picked up without issu forRoutine maintenance to suit my schedule. On arrival advised all charges covered by maintenance policy. Completed timely and picked up without issue. My 4th vehicle w FC Honda More
by NC007NURSE
Other Employees Tagged: Johnny Lopez, Wendy Wall , Dennis Warlick
July 31, 2020
Great quick friendly service. I was in and out quicker than I expected and the price was right. Thank you forest city Honda service dept than I expected and the price was right. Thank you forest city Honda service dept More
by DANIELSERFER
Other Employees Tagged: Wendy Wall , Chris Nolen
July 25, 2020
AC pulley Fix AC pulley and belt and also found a water leak on water pump and called and confirmed to fixed Quality work and did not leave a mess under the hoo Fix AC pulley and belt and also found a water leak on water pump and called and confirmed to fixed Quality work and did not leave a mess under the hood. More
by NHAMPTON
Other Employees Tagged: Wendy Wall, Chris Soares , Chris Nolen, The technician name was Chris
July 23, 2020
The service team obviously takes a lot of pride in making sure that the service they provide is professional, efficient and satisfactory. I was pleased with the process from start to finish and my van is now sure that the service they provide is professional, efficient and satisfactory. I was pleased with the process from start to finish and my van is now running smoothly.. Thank you so much! More
by MORGAN5
Other Employees Tagged: Wendy Wall , Dennis Warlick
July 22, 2020
Excellent service and very professional This is the best dealership in this area. We have worked with Honda Apple and were treated like we were only a number. These professionals treat you This is the best dealership in this area. We have worked with Honda Apple and were treated like we were only a number. These professionals treat you like you are their only customer. I enjoy taking my car in for service. More
by FRANCESELAINEYOUNG
Other Employees Tagged: Wendy Wall, Chris Soares, Kenya Hamilton, Carrie Clubb , Kyle Marshall, Chris Nolen
July 20, 2020
Forest City Honda worked very well with me! I arrive to my appointment 30 minutes late and they still allowed me to bring my car. They were very nice to me when I came in and also when I left! my appointment 30 minutes late and they still allowed me to bring my car. They were very nice to me when I came in and also when I left! More
by SWILLIAMS1997.SW
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