Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz | Page 22

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

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4.8
241 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

9 yrs, 4 mos

Industry Experience

32 yrs, 11 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.8

241 Reviews

Write a Review

241 Reviews of Chris Ruiz

November 21, 2020

Dealership Rating
Employee Rating

Staff was very friendly and full of knowledge on all asked questions. Staff even checked with me first on a tire rotation i thought i needed but said tires were where they needed to be and no need for a More

by SWATKINS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Chris Soares, Kenya Hamilton, Carrie Clubb , Kyle Marshall, Chris Nolen, Dennis Warlick

Dec 01, 2020

Forest City Honda responded

So glad you had a good service visit! We pride ourselves on being an honest establishment. If you need anything please let us know.

November 16, 2020

Dealership Rating
Employee Rating

Very fast and thorough. Great to deal with They had my car in and out quick and also done a free full car inspection with a detailed print out More

by JUSTINSTAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Forest City Honda responded

On behalf of the Forest City Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your vehicle in the future.

September 30, 2020

Dealership Rating
Employee Rating

Everyone was extremely polite and demonstrated care and concern for me and reviewed each service provided. I felt very comfortable and safe while I waited for my service to be completed. More

by TRYTIN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb

Sep 30, 2020

Forest City Honda responded

Here at Forest City Honda we aim to please our Customers! Thank you for choosing us to help you!

September 16, 2020

Dealership Rating
Employee Rating

The service was prompt and the staff was excellent. Billing on service was clearly explained before work was performed and every part of the visit was very professional More

by CLAYNKIM
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick

Sep 18, 2020

Forest City Honda responded

Thank you for your business! We appreciate you! If you need anything else please let us know.

September 15, 2020

Dealership Rating
Employee Rating

Mechanics are good, but the service advisors need more training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recomm More

by moorem1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wendy Wall , Kyle Marshall, KURT WATERS

Sep 16, 2020

Forest City Honda responded

We are sorry about our Cashier. Training sessions will be held with her on customer service. Honda recommends 5-7 thousand miles but in our area, we recommend 5000 miles due to driving conditions. Thank you for your comments, that is the only way to improve our customer service.

August 24, 2020

Dealership Rating
Employee Rating

They took care of my recall and scheduled and performed it in a timely manner. I also bought touch up paint and the parts counter was very helpful. More

by RODNEYQUEEN4LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerber Collins

Aug 24, 2020

Forest City Honda responded

Thank you for your business! If you need anything else please let us know.

August 18, 2020

Dealership Rating
Employee Rating

This dealership has an excellant service department, they always make you feel cared for and are good listeners to your concerns and answer all your questions. More

by BAILEYROY2985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Forest City Honda responded

Thank you for your review! We appreciate your business and welcome you back anytime you need something.

August 09, 2020

Dealership Rating
Employee Rating

Wendy, services advisor is great- made appointment forRoutine maintenance to suit my schedule. On arrival advised all charges covered by maintenance policy. Completed timely and picked up without issu More

by NC007NURSE
Recommend Dealer
Yes

Other Employees Tagged: Johnny Lopez, Wendy Wall , Dennis Warlick

Aug 10, 2020

Forest City Honda responded

Thank you so much for your continued business with our sales and service department! We really do appreciate you! Please let us know if you need anything else.

July 31, 2020

Dealership Rating
Employee Rating

Great quick friendly service. I was in and out quicker than I expected and the price was right. Thank you forest city Honda service dept More

by DANIELSERFER
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall , Chris Nolen

Jul 31, 2020

Forest City Honda responded

We appreciate your business! Thank you for choosing us to help you!

July 25, 2020

Dealership Rating
Employee Rating

AC pulley Fix AC pulley and belt and also found a water leak on water pump and called and confirmed to fixed Quality work and did not leave a mess under the hoo More

by NHAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Chris Soares , Chris Nolen, The technician name was Chris

Jul 31, 2020

Forest City Honda responded

Glad we were able to fix everything for you! We appreciate your business and review! Please let us know if you need anything in the future.

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