Chris Seymour | Page 22

We were traveling from Ohio so we were so grateful that “Thankful” had everything ready to go when we arrived ! Chris in finance was super cool and very knowledgeable as well. Overall we had the best car p “Thankful” had everything ready to go when we arrived ! Chris in finance was super cool and very knowledgeable as well. Overall we had the best car purchase that we have ever had. More

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Mr Patel was competent in his explanation about all our concerns The process was easy to complete the transaction concerns The process was easy to complete the transaction More

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Mohamed Awad was simply awesome. He made the whole experience enjoyable and relaxing. I felt no pressure whatsoever and he went out of his way to make me feel comfortable. His pro He made the whole experience enjoyable and relaxing. I felt no pressure whatsoever and he went out of his way to make me feel comfortable. His professionalism in answering all my questions was exceptional. I ended up buying the Highlander and it was enjoyable how he went through every feature of the car to make sure I knew how everything operated. I give two thumbs up for Mohamed and the whole Ed Martin team. More

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Mohamed Awad was absolutely great! ! He was very knowledgeable and professional and simply made the whole car buying experience enjoyable. Well Done!!! ! He was very knowledgeable and professional and simply made the whole car buying experience enjoyable. Well Done!!! More

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Bryan was very good in explaining features of the vehicle. He was clear on what dealership is offering. It was a smooth transaction. I have had bad experience where hidden costs are added or forced u vehicle. He was clear on what dealership is offering. It was a smooth transaction. I have had bad experience where hidden costs are added or forced upon from other dealership. But Ed Martin did a good job in explaining all the optional services. They also bettered interest rate compared to my pre-approved bank. More

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Justin was great from the beginning in October/November when we ended up ordering a Grand Highlander until we picked up on April 6. The time line he presented to us ended up to be right on what he said. when we ended up ordering a Grand Highlander until we picked up on April 6. The time line he presented to us ended up to be right on what he said. He answered our questions and provided us with information needed. My only issue was the lack of movement from the dealership on being willing to allow me to pay anything south of full retail. Going in ordering a car 4 or 5 months and the lack of vehicles I was aware of my lack of leverage to negotiate a better price. With that being said, having bought 3 previous vehicles from the dealership and deciding to go with them instead of O'brien I thought would have warranted them giving me something in good faith to make me feel good and have me come back for next vehicle. Instead I got the feeling, "this is what we can charge and get, if he doesn't buy then they can sell it to someone else." This is probably a true statement but a good faith nominal movement would have given me that positive feeling of wanting to definitely come back and purchase again. That is why I came back in the first place. I had that feeling from my previous 3 purchases. I thought that part of this process was impersonal. More

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Darnell Lark was awesome! ! Great experience buying a new car!! I highly recommend this dealer for your next vehicle purchase!! ! Great experience buying a new car!! I highly recommend this dealer for your next vehicle purchase!! More

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We could not have been more pleased with the experience of buying a car for our daughter at Ed Martin Toyota. They had a great selection, the service was top notch, and we can't say enough good things abou of buying a car for our daughter at Ed Martin Toyota. They had a great selection, the service was top notch, and we can't say enough good things about Neal Graham in particular. The used car buying process can be stressful, but Neal was patient, informative, and transparent. He listened to us, and we truly felt he was doing everything in his power to get us the right car at the best price. We highly recommend Neal and Ed Martin Toyota! More

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My entire experience at Ed Martin was wonderful. John had remember I was looking for a certain van and as soon as he got one on the lot he called me. His communication and response time was wonderfu John had remember I was looking for a certain van and as soon as he got one on the lot he called me. His communication and response time was wonderful. The finance department explained everything thoroughly and processed quickly. I couldn't of have a better experience with John as my salesman. More

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The whole staff was helpful and friendly from the beginning. Michael was also the best salesperson we met through the whole process. Friendly, non pushy and was willing to work with us. beginning. Michael was also the best salesperson we met through the whole process. Friendly, non pushy and was willing to work with us. More

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