Chris Shear
Chris Shear at Spartanburg Toyota

Chris Shear | Page 6

Assistant Service Manager

Spartanburg Toyota

2450 Reidville Rd
Spartanburg, SC 29301

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54 Reviews
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54 Reviews

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54 Reviews of Chris Shear

January 01, 2020

Dealership Rating
Employee Rating

Everything was excellent!! No complaints whatsoever! Have been coming to Dave Edwards for both sales and service for nearly twenty fives years. Do not plan to change. More

by dyf203
Recommend Dealer
Yes
Jan 08, 2020

Spartanburg Toyota responded

We appreciate your business!

December 29, 2018

Dealership Rating
Employee Rating

Service sucks!!!!!! Every time I go for an oil change and tire rotation the wait is more than 2hrs. Appointment or no appointment, morning or afternoon. RIDICULOuS!!!!!!! More

by LisaP.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Michael Towe , Benjamin Albright, Stan Ballenger, Dennis Coffey, Adam Ortiz, Charlie Swaney

Dec 31, 2018

Spartanburg Toyota responded

Thank you for bringing this to our attention. We apologize that your wait time was longer than what you were quoted. Due to the growth of our service center we did hire more technicians this month. We are sure this will help reduce wait times for our customers. We appreciate your feedback and welcome all our customers to speak to the service manager Charlie Swaney if there are any issues with their visit.

February 14, 2018

Dealership Rating
Employee Rating

THEY SHOULD BE ASHAMED IF you want a waste of time , and money . go to dave edwards service dept! NO THANK YOU ! NO HELP WHAT SO EVER! IF I HAVE ANYMORE RECALLS . GOING TO More

by lemon06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 14, 2018

Spartanburg Toyota responded

Thank you for sharing your experience with us. I spoke with the Service Manager about your vehicle. He explained that you changed the parts to your vehicle with after market parts. Once those parts are changed unfortunately Toyota will no longer cover the cost of the recall. Since this rule comes directly from Toyota there is no way for us to override it. We do apologize for the inconvenience this has caused you.

July 02, 2014

Dealership Rating

Continued great service One of the reasons that I bought another car from Dave Edwards Toyota was due to the service department. I've been using the service department for 1 More

by Celadonlcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Rial

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