Chris Stanford | Page 9

World Class Car Buying Experience I have worked with Tyler on two car purchases. He embodies and exemplifies the Park Place attitude toward customer service. My car buying experience i I have worked with Tyler on two car purchases. He embodies and exemplifies the Park Place attitude toward customer service. My car buying experience in the past was anything but exciting. Tyler provides a great experience through his professionalism, vast wealth of knowledge, and attitude towards the customer. My family and I are now and forever a Park Place family. You will not find a better experience anywhere else in the Metroplex. More

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Must experience PARK PLACE for yourself!! I had a WONDERFUL EXPERIENCE with Dereck in Sales. As a matter of fact, I cancelled an order at one dealership to bring my business to Park Place. I had a WONDERFUL EXPERIENCE with Dereck in Sales. As a matter of fact, I cancelled an order at one dealership to bring my business to Park Place. They operate with the HIGHEST LEVELS of INTEGRITY. Low pressure but informative sales style. They are more focused on BUILDING RELATIONSHIPS that just quick sales. I have to buy my son a college graduation car and guess where Im coming???... PARK PLACE! More

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THE BEST EXPERIENCE!!! John Baskin is a really good sales man. He has been with the company for many years and he knows how to treat customers. He was really patient with us John Baskin is a really good sales man. He has been with the company for many years and he knows how to treat customers. He was really patient with us even though we changed our mind a couple of times. He helped us make the right choice. He treats you with respect and makes you feel that you're VIP. Thank you John for helping us! I really love my new car!!! More

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Sales staff terrific-Steven was very upfront and professional, and Bob's experience really came through closing out the deal. Chris was detailed in finance department. I will seek them out in the f professional, and Bob's experience really came through closing out the deal. Chris was detailed in finance department. I will seek them out in the future. More

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Overall great communication with clients. From the moment you drive in to the dealership through the moment you drive out with a car, the team works along side to make sure the customer is satisfied no matte you drive in to the dealership through the moment you drive out with a car, the team works along side to make sure the customer is satisfied no matter what it takes. That's called excellent customer service. More

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The entire experience from the moment I walked through the door until I drove off the lot in my new C Class was friendly, professional and respectful. I was treated fairly. From sales to finance everyon the door until I drove off the lot in my new C Class was friendly, professional and respectful. I was treated fairly. From sales to finance everyone worked together to provide the quality and service that makes the Mercedes brand so indelible. Keep up the good work! More

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When we first visited your dealership we were looking at cedrtified pre-owned vehicles. Scott went out of his way to try and find something my picky wife would like, unfortunately nothing in inventory match cedrtified pre-owned vehicles. Scott went out of his way to try and find something my picky wife would like, unfortunately nothing in inventory matched her taste. He followed up as any great sales person would to try and get us back into the dealership. His persistance paid off and we came in on a Saturday that he was off, which is when we met Don, who found exactly what she wanted: Silver E-350, Tan Interior, with the panoramic sun roof. Bad part for me was only in a 2013. I have always admired those vehicles on the road, so Don and Scott went to work and made it happen. I am extremely excited to know that we should have little or no out of pocket expense due to the great job explaining the extended warranty and service pre-paid options. Please let Leadership know that they have at least three very capable people working at their dealership. I'm sure the rest are just as good, but I have not had the opportunity to meet any one else at this point. More

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Doug Prince worked with me to get a deal made on the car I wanted at a price I don't think would have been matched at any other local dealer. The vehicle was ready to drive out in one day from the time w I wanted at a price I don't think would have been matched at any other local dealer. The vehicle was ready to drive out in one day from the time we first talked about it. All paperwork was ready to complete the sale when my wife and I arrived at the dealership , with a finance rate that could not be beaten either. All employees were friendly and courteous, offering assistance whenever we even looked as if we needed it. Althuogh we didn't have much time to enjoy the facility, we found it to be attractive, clean, and comfortable. Doug's assistant Charles Lane did a good job of explaning as many of the unique systems as we could absorb in one sitting and followed up the next day to see how we were doing. All in a pleasant buying experience. More

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I came in to trade in my 2012 GLK for a CPO 2011 E550 coupe. I worked with Kat over the span of around 3 months as we narrowed down my vehicle of choice. At first, I was trying to decide between a C250 coupe. I worked with Kat over the span of around 3 months as we narrowed down my vehicle of choice. At first, I was trying to decide between a C250 coupe or an SLK 250. Kat was very patient in showing me both models and allowed me to test drive whatever I wanted. As much as I loved both cars, I decided to give it a second thought. The second time around, I was focused on either the C350 or an E350. We test drove some more, with Kat having me compare the differences between the C- and E-class vehicles. It was during this second visit that I decided to stick with an E-class - if I was going to upgrade my vehicle, it might as well be a real serious upgrade. I almost did decide to purchase a brand new 2012 E350 coupe, but due to the color I decided against it. Then, a few weeks later, I found a Certified pre-ownded 2011 E550 coupe that had my exact preferences regarding options, packages, and colors. I contacted Kat to look into the vehicle and scheduled an appointment with her. When I came in, she told me she had already looked over the vehicle and pointed out any defects she saw and told me they would get it fixed should I decide to purchase. We then negotiated on an excellent deal, and I took the car home that day. In every step of the way, Kat took steps to ensure my complete satisfaction. She always did her best by making the car and purchase experience as perfect as possible. In several years, I will definitely come back to purchase a new car from this dealership. Kat is absolutely the best sales consultant I have ever dealt with in my life. All other sales consultants are so concerned with their paychecks, but Kat is actually so concerned with making sure her clients are completely satisfied. I would love to work with Kat again, she is an incredible, positive asset to the Park Place Motorcars Grapevine dealership!! More

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We enjoyed the buying process with park place grapevine. They treat people very well! I look forward to dealing with them again! I am sure that the service will be stellar as well. They treat people very well! I look forward to dealing with them again! I am sure that the service will be stellar as well. More

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