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Chris Townsend
Chris Townsend at Joseph Buick GMC

Chris Townsend | Page 4

General Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
73 Reviews
4.6

73 Reviews

Write a Review

73 Reviews of Chris Townsend

January 16, 2025

Dealership Rating
Employee Rating

The salesperson was patient, answered all my questions and the finances team was awesome as well. More

by mnj31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

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Jan 16, 2025

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

January 08, 2025

Dealership Rating
Employee Rating

Dennis in sales Was very respectful and easy too work with. EZ PZ. i WOULD RECCOMEND THIS DEALERSHIP! More

by quevydo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Bettis

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Jan 09, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad Dennis was able to help, and we hope to see you again!

Jan 09, 2025

quevydo responded

Also A Big Shout Out Too Kaz Saladin. Very Knowledgeable & Friendly Finance Manager! Great Job.

January 02, 2025

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Employee Rating

The service department is one of the best! I choose Joseph's not just for their sales department, but, more importantly, for their Service Department. I have been getting my cars serviced at More

by ENARDINI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel

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Jan 02, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2024

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Employee Rating

Courtney in sales and Tommie & Vada in services have been great to work with during the sales process More

by KARIUKIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Patrick

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Dec 21, 2024

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 13, 2024

Dealership Rating
Employee Rating

Another job well done! I know my vehicles will always be taking Care of. Thanks so much More

by kangolhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

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Dec 15, 2024

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

December 12, 2024

Dealership Rating
Employee Rating

Installed shifter incorrectly. Got white paint on tire. Lent me faulty loaner that broke down. More

by SUSAN407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 15, 2024

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Dec 15, 2024

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 03, 2024

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Employee Rating

Bought vehicle at night didn’t notice 3 of 4 tires were on their last legs brought car back new tires were installed ! More

by GODFATHER888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Thomas in service helped tremendously

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Dec 03, 2024

Joseph Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 28, 2024

Dealership Rating
Employee Rating

Excellent, I have always brought my vehicle in for service to Joseph Buick GMC since i bought it there in 2017. Always courteous and friendly towards customers. More

by JHESS003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

November 09, 2024

Dealership Rating
Employee Rating

Had a very good experience att service center . Very friendly staff and prompt service. Would recommend this dealership to others. More

by GABBY33162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel

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Nov 11, 2024

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

November 07, 2024

Dealership Rating
Employee Rating

Always have a good experience when going to the dealership, Joseph Buick, Great people good service More

by CTWWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel, Miss Vera lady that works in the office and Mr. Bettis

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Nov 11, 2024

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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