Chris Trois | Page 20

Have no problem no problem with the service department very pleased I have had three compas cars very pleased I have had three compas cars More

by mimifran15 Verified Customer Verified Customer

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I had a great experience with Jeep. They squeezed me in last minute for an appointment and were quick with all the diagnostics. They squeezed me in last minute for an appointment and were quick with all the diagnostics. More

by brianna.murtagh Verified Customer Verified Customer

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OLIVER MCINTYRE WAS THE SWEETEST, MOST CONSIDERATE, PROFESSIONAL SALESMAN I EVER WORKED WITH. HE WAS PATIENT, KNOWLEDGEABLE, AND JUST A NICE GUY!!!, PROFESSIONAL SALESMAN I EVER WORKED WITH. HE WAS PATIENT, KNOWLEDGEABLE, AND JUST A NICE GUY!!!, More

by DIAN.CIFUNI Verified Customer Verified Customer

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We had a wonderful experience with Oliver and the dealership. We recommend him to all of our friends and family. dealership. We recommend him to all of our friends and family. More

by PTHOMAS2503 Verified Customer Verified Customer

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The team was very attentive to my requirements for a new vehicle. They were able to work with me on options. vehicle. They were able to work with me on options. More

by mpigoncelli Verified Customer Verified Customer

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Chris Gunst was outstanding. He was exceptionally knowledgeable, courteous, and efficient with the sale of our new Wagoneer. Rockland Jeep Dealership may our experience enjoyable He was exceptionally knowledgeable, courteous, and efficient with the sale of our new Wagoneer. Rockland Jeep Dealership may our experience enjoyable in every aspect. Christopher Gunst and every member of Rockland Jeep were more than respectful of our time and exceptionally thorough with each visit. My wife and I left there knowing we would be back for another purchase and would be happy to refer Chris to our friends and family More

by Jgiamelli Verified Customer Verified Customer

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Best sales experience I ever received anytime I ever purchased a vehicle, car and paperwork was ready truck was flawless and everything was ready to go, no time wasted purchased a vehicle, car and paperwork was ready truck was flawless and everything was ready to go, no time wasted More

by rkazdan Verified Customer Verified Customer

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Pleasant experience as a first-time car buyer. Joe answered all my questions to my satisfaction. Joe answered all my questions to my satisfaction. More

by JS Verified Customer Verified Customer

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Very good, easy service. Very happy with all every step of the process with my car Very happy with all every step of the process with my car More

by SJGOTLIN Verified Customer Verified Customer

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The entire process was awful including: 1- at the very outset I was on a tight timeframe returning my lease compass latitude and the sales person Chris Saya noted that there were plenty of vehicles to cho outset I was on a tight timeframe returning my lease compass latitude and the sales person Chris Saya noted that there were plenty of vehicles to chose from and that we could wait until the following week to meet or to discuss my options (because he was on vacation) .2- when I did come in there were no offers to step outside and show me the new vehicle/ walk me through options / changes in what features the vehicle had. He literally gave me the keys and said go have a look. I could have gotten more service and information using an online dealer. 3- I had on multiple occasions let Chris know that I had credits/ Chrysler loyalties to use to drop the cost a bit and he insisted he couldn’t budge and that he used all available rewards/ loyalties. This was not true post reaching out to another jeep dealer that offered me a significantly better monthly payment with 1,000 down. 4- after all of this the price agreed upon being off by 1,000 when I had a documented text discussion with the sales person Chris Saya. I had to show it to the finance manager to prove the agreed terms. The finances manager remained very helpful and professional after reading the text messages between the salesman and myself and said he would in fact honor what was agreed upon. The salesman continued to get aggressive refusing to honor our terms noted. 5- I specifically asked if there was navigation in the vehicle and was told yes and was assured this was an overall upgrade from my latitude jeep compass. I expressed that I wanted an upgrade in features not a downgrade. When I was picking up the jeep the salesperson exploded in the most rude and unprofessional way regarding me being shocked when told there was no navigation system. He refused to speak or explain and ran off to switch the plates back instead of sorting out why I was upset about being outright lied to regarding navigating ( he knew my old vehicle that was being returned had a proper navigation system in it) and that should have been disclosed when I asked a week before. He was rude and refused to even explain what other vehicles had navigation systems. I have never seen someone behave like this in a corporate sales environment. I can just say I’m shocked. More

by MARIATALEBIAN0 Verified Customer Verified Customer

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