Chris Trois | Page 22

Very good, easy service. Very happy with all every step of the process with my car Very happy with all every step of the process with my car More

by SJGOTLIN Verified Customer Verified Customer

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The entire process was awful including: 1- at the very outset I was on a tight timeframe returning my lease compass latitude and the sales person Chris Saya noted that there were plenty of vehicles to cho outset I was on a tight timeframe returning my lease compass latitude and the sales person Chris Saya noted that there were plenty of vehicles to chose from and that we could wait until the following week to meet or to discuss my options (because he was on vacation) .2- when I did come in there were no offers to step outside and show me the new vehicle/ walk me through options / changes in what features the vehicle had. He literally gave me the keys and said go have a look. I could have gotten more service and information using an online dealer. 3- I had on multiple occasions let Chris know that I had credits/ Chrysler loyalties to use to drop the cost a bit and he insisted he couldn’t budge and that he used all available rewards/ loyalties. This was not true post reaching out to another jeep dealer that offered me a significantly better monthly payment with 1,000 down. 4- after all of this the price agreed upon being off by 1,000 when I had a documented text discussion with the sales person Chris Saya. I had to show it to the finance manager to prove the agreed terms. The finances manager remained very helpful and professional after reading the text messages between the salesman and myself and said he would in fact honor what was agreed upon. The salesman continued to get aggressive refusing to honor our terms noted. 5- I specifically asked if there was navigation in the vehicle and was told yes and was assured this was an overall upgrade from my latitude jeep compass. I expressed that I wanted an upgrade in features not a downgrade. When I was picking up the jeep the salesperson exploded in the most rude and unprofessional way regarding me being shocked when told there was no navigation system. He refused to speak or explain and ran off to switch the plates back instead of sorting out why I was upset about being outright lied to regarding navigating ( he knew my old vehicle that was being returned had a proper navigation system in it) and that should have been disclosed when I asked a week before. He was rude and refused to even explain what other vehicles had navigation systems. I have never seen someone behave like this in a corporate sales environment. I can just say I’m shocked. More

by MARIATALEBIAN0 Verified Customer Verified Customer

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The dealership is huge with many models on the lot. Everything was very clean and everyone was very polite and helpful. Everything was very clean and everyone was very polite and helpful. More

by CJRESTAINO Verified Customer Verified Customer

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Absolutely the BEST leasing experience I’ve ever had. Terrific dealership. Will recommend & return. Amazing! Terrific dealership. Will recommend & return. Amazing! More

by CONNIECOHEN12 Verified Customer Verified Customer

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I keep coming back as Oliver is so straight up and dose his best for the customer. his best for the customer. More

by acorr Verified Customer Verified Customer

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I love these guys from sales to service. Hands down I will be sticking with Rockland Chrysler Dodge Jeep Ram for LIFE!💓💓💓 Hands down I will be sticking with Rockland Chrysler Dodge Jeep Ram for LIFE!💓💓💓 More

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Chris is an amazing, diligent & man of us word. He represents integrity & it’s important to me for I wouldn’t want to deal with a dealership that employee below 5 stars. He’s a 5 star guy & my fami He represents integrity & it’s important to me for I wouldn’t want to deal with a dealership that employee below 5 stars. He’s a 5 star guy & my family trust him. Always giving correct info & knows his job. I go there because he’s still there. Handle our lease & buy out. Great person to deal when conducting business. More

by Kenlyn293@aol.com Verified Customer Verified Customer

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The entire process was simple and quick. Oliver was amazing at getting me exactly what I was looking for and getting me into a new car that I absolutely love. Dealership team are all a pleas Oliver was amazing at getting me exactly what I was looking for and getting me into a new car that I absolutely love. Dealership team are all a pleasure to work with More

by JANESSA.GRIECO Verified Customer Verified Customer

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No hassle deal, with clear terms and delivery of a car that met my specifications that met my specifications More

by rairo597 Verified Customer Verified Customer

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Very friendly and professional. I was looking for a grand Cherokee and Joey was very helpful in finding the good options and swift in finalizing the processes I was looking for a grand Cherokee and Joey was very helpful in finding the good options and swift in finalizing the processes More

by ABDALLA KHALIL Verified Customer Verified Customer

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