Chris Tropiano | Page 17

Extraordinary Customer Service This was the second car I have purchased from Covert Cadillac. This time I had the pleasure of working with Chris Tropiano. The entire purchase This was the second car I have purchased from Covert Cadillac. This time I had the pleasure of working with Chris Tropiano. The entire purchase agreement was accomplished via email as I do not live in Austin. Chris worked diligently to find a vehicle that met my specifications. Being a very detailed person I asked Chris lots of questions and requested reams of data including the build specs when we narrowed it down to two vehicles. Chris was helpful, organized, thorough, prompt to respond and provided a quality example of outstanding customer service. I was able to drive to Austin, sign the paperwork and drive home in my new Cadillac. It's the perfect car for me. Thank you, Chris! Covert's standard of customer service is extraordinary and Chris exemplifies that. More

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Excellent Car and Experience Chris Tropiano helped us find the car that met our needs -- in features, equipment and the right deal. He provided consistent follow up as we searched Chris Tropiano helped us find the car that met our needs -- in features, equipment and the right deal. He provided consistent follow up as we searched for the right fit. Altogether an excellent experience. More

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One of the Best Car Shopping Experiences in Town My experience with the folks here at Covert was top notch. Chris Tropiano and his sales manager Cory treated me with the utmost respect and worked up My experience with the folks here at Covert was top notch. Chris Tropiano and his sales manager Cory treated me with the utmost respect and worked up a deal on a vehicle that was beyond fair. The test driving experience was great. They didn't tell me where to go or try to hard sell me, they gave me room to breathe. From the test drive to the negotiating, I never felt like I was being pressured. Having bought 4 vehicles in the last 2 years, I can tell you that their approach is rare and very much appreciated. Shop with confidence. More

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Cory Rutherford, Chris Tropiano and Jerry Duran were awesome Cory Rutherford, Chris Tropiano and Jerry Duran were very professional and on top of things! This is our second vehicle purchase from Covert Cadillac Cory Rutherford, Chris Tropiano and Jerry Duran were very professional and on top of things! This is our second vehicle purchase from Covert Cadillac and my husband and I would not go anywhere else. More

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Beyond expectations! This is the second car I have bought from Covert Cadillac within the past year. These purchases were for my son or oldest daughter as first-time buyer This is the second car I have bought from Covert Cadillac within the past year. These purchases were for my son or oldest daughter as first-time buyers. As a single mother and as I woman I feel assured that I'm working with trust worthy individuals when I work with the staff at Covert Cadillac. I find the work ethics, knowledge and integrity of sales person Chris Tropiano exceptional and the financial staff of Covert Cadillac went beyond my expectations to get the deal done with little to no hassle for me. You can be assured that the next purchase of an automobile for my youngest daughter will be from Covert Cadillac. Thanks again Chris Tropiano. More

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No pressure First time buying a cadillac and I truly had a wonderful experience at Covert Cadillac. All my questions were answered, there was absolutely no pressu First time buying a cadillac and I truly had a wonderful experience at Covert Cadillac. All my questions were answered, there was absolutely no pressure from Chris ( sales rep) , promply adressesed and resolved some car issues and best of all! They worked with us to get the best deal possible. I will definitely go back. More

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Exceeded expectations! Chris Tropiano and Cory Rutherford was extremely helpful in helping me get my dream car. During the process it was times that I thought a deal would n Chris Tropiano and Cory Rutherford was extremely helpful in helping me get my dream car. During the process it was times that I thought a deal would not be done but Chris and Cory assured me that I would get the car I wanted at the price I wanted. I would like to say that they noticed that I was a veteran and gave me the upmost respect. Everyone at Covert Cadillac treated us as if we were family. The finance manager,Arman Khachatryan, gave me plenty of options to make this deal work and I thank him for that. If there is any doubt which Cadillac dealer you should choose please don't hesitate to choose Covert Cadillac. Very professional and considerate of your needs. Very Veteran friendly. Thanks from the bottom of my heart to the whole staff at Covert. More

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Excellent Service - No pressure I haven't purchased a vehicle since late 2006 and it was time to make a newer purchase. Chris Tropiano and Jerry Duran at Covert Cadillac were AWESOME I haven't purchased a vehicle since late 2006 and it was time to make a newer purchase. Chris Tropiano and Jerry Duran at Covert Cadillac were AWESOME. Chris and I spoke via text and phone, Chris understood my situation and what I was looking for and had pulled several options for me within my price range. This was by far the best customer and finance experience I have ever received when purchasing a vehicle. I walked in after 1:00 and was driving away in my newer vehicle by 3:00. WOW! Thank you Chris+Jerry and Covert Cadillac!! You made what I thought was going to be a stressful experience - so smooth and easy! Best of luck to both of you!! Thanks so much for all your help!! More

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Mr. Professional Chris was very kind and knowledgeable and he acted very professional handling my deal. Chris is an asset to Covet Cadillac dealership. Please keep up Chris was very kind and knowledgeable and he acted very professional handling my deal. Chris is an asset to Covet Cadillac dealership. Please keep up the great work and keep having awesome used vehicles. More

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Great used Cadillac purchase experience. From my initial online contact to driving away with the vehicle, this was one of the best car buying experiences I have ever had. Our salesman, Chris From my initial online contact to driving away with the vehicle, this was one of the best car buying experiences I have ever had. Our salesman, Chris Tropiano was friendly,helpful and efficient. The vehicle was just as advertised and the price was very fair. More

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