Chris Tropiano | Page 25

Quick, efficient and professional! I walked into the dealership wanting to test drive a vehicle. I was ready for the usual sales talk, too many questions and the constant pressure to bu I walked into the dealership wanting to test drive a vehicle. I was ready for the usual sales talk, too many questions and the constant pressure to buy. But no, not today! Chris Tropiano was the most respectful, courteous and friendly sales consultant I have ever met. He schedule a test drive, informed me about the vehicle in detail and gave me a great deal on my vehicle. There was no pressure, everything went smooth I would highly recommend Chris to any one wanting to purchase their next vehicle. Jerry Duran was my finance manager, he was efficient, informative and very patient. He found me the best rate he could and I would gladly do business with him again. More

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Dream car Chris was awesome! He was genuine and extremely personable salesman. He was upmost respectful and gave me Cadillac attention ?? I highly recommend Chr Chris was awesome! He was genuine and extremely personable salesman. He was upmost respectful and gave me Cadillac attention ?? I highly recommend Chris to family and friends in the future. More

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Thanks Chris!! Chris was awesome! Very professional and personable, I would highly recommend buying from him. Set me up with Onstar before I left, love my new car! Chris was awesome! Very professional and personable, I would highly recommend buying from him. Set me up with Onstar before I left, love my new car! More

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Best Car Buying Experince I was interested in a certified Cadillac ATS, dislike the car buying dance. My sales person, Chris Tropiano asked the right questions, let me guide I was interested in a certified Cadillac ATS, dislike the car buying dance. My sales person, Chris Tropiano asked the right questions, let me guide my purchase, and followed up with me through the process. Like any person in sales asked for a commitment, as they should, but let me walk that evening without pressure. Before the evening ended, Chris sent me a bottom line quote that met KBB recommendations for a good purchase. Best buying experience I've had. A great car, a great price, and no hassle! I would recommend Covert Cadillac Pre-Owned to anyone. Steve W. Satisfied Customer More

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Used Vehicle Purchase I purchased a 2010 Cadillac SRX last week. My purchase went very smoothly. They worked to accommodate my schedule which is very helpful. Everyone was I purchased a 2010 Cadillac SRX last week. My purchase went very smoothly. They worked to accommodate my schedule which is very helpful. Everyone was polite and very knowledgeable. If you are looking to purchase a used vehicle I would definitely recommend paying Chris a visit. More

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Chris saved the day! I used Chris Tropiano with Covert Cadillac and I had an amazing experience! Chris was very knowledgeable and when I thought I might not get the rate I used Chris Tropiano with Covert Cadillac and I had an amazing experience! Chris was very knowledgeable and when I thought I might not get the rate I wanted with my bank he got me in touch with his loan rep there and not only was the rate way better but they also threw in some extra items that will save me a lot of money over time! Chris was very professional and I would recommend him to anybody! More

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Great Experience, Great Car We recently purchased an ATS from Covert Cadillac, and couldn't be please with the experience. Our salesperson, Chris Tropiano, was excellent. We did We recently purchased an ATS from Covert Cadillac, and couldn't be please with the experience. Our salesperson, Chris Tropiano, was excellent. We did not feel pressured into a sale. We looked at a few other car manufactures, but the ATS quickly rose to the top of the list. We are very pleased with car and entire purchasing process at Covert. We would definitely recommend Covert. More

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Car was not delivered as expected I'm not 100% satisfied with the sales experience because the car was not delivered as promised -- there were 4 items that required attention, 2 of 4 i I'm not 100% satisfied with the sales experience because the car was not delivered as promised -- there were 4 items that required attention, 2 of 4 items were not taken care at all: 1. A dent/scratch in the trunk lid was supposed to be improved by about "80%" according to Chris Tropiano; however, when I took delivery of the vehicle the scratch looked the same if not worse than when I first saw it. 2. The brakes squeaking was another item that I asked Chris to have fixed and all he said was that Covert's service department looked at the brakes and they said the pads looked fine. I took the car to my own mechanic and had the front pads replaced and the rear pads sanded off to finally eliminate the squeaking. I also want to end on a positive note by saying that the Chris was very friendly and kept me informed during the entire process. Armen was also very professional and took care of the financing without any issues. Regards, Pablo Orellana More

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2013 Cadillac SRX The overall experience was wonderful I just couldn't help thinking how easy and pleasant the transaction was. From my Salesman to the Finance Manager. The overall experience was wonderful I just couldn't help thinking how easy and pleasant the transaction was. From my Salesman to the Finance Manager. We truly left knowing we will be back to purchase our next car from Covert. Believe it or not we live in Houston Texas and didn't mind the drive to Austin Texas because of our experience. Thank you Mr. Rene padilla More

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Customer is Number One My Cadillac purchase experience was excellent from beginning to end. Chris Tropiano is very focussed on providing exceptional customer service. Everyo My Cadillac purchase experience was excellent from beginning to end. Chris Tropiano is very focussed on providing exceptional customer service. Everyone was very professional and they earned my trust...and my future business. I would recommend Covert to anyone in search of a vehicle. And I LOVE my new car ! More

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