Chris Wickson | Page 7

Barberio experience We had a very good experience recently at Toyota North Charlotte . We were taken care of by Chris Wickson and felt like him did all he could to get us We had a very good experience recently at Toyota North Charlotte . We were taken care of by Chris Wickson and felt like him did all he could to get us in the correct car that we were looking for . His follow up has been very good also . Then Cathy Fraley made the usually painful time of completing the necessary paperwork pleasant . I will go back to them in the future. More

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Great service!!!! Had another great service experience at Toyota. Eric Olsen was great and left me with a smile on my face. By far the best customer service I received Had another great service experience at Toyota. Eric Olsen was great and left me with a smile on my face. By far the best customer service I received in years. Keep up the good work. I also want to shout Chris Wickson in Sales. He always take time to talk to me when I stop in. More

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Outstanding in every respect. I live 100 miles away and I knew exactly the car I wanted. I called several Toyota dealers around NC and Toyota of North Charlotte was the most respon I live 100 miles away and I knew exactly the car I wanted. I called several Toyota dealers around NC and Toyota of North Charlotte was the most responsive, and the most helpful. Chris Wickson was most helpful and transparent in the financial discussions and seemed the most willing of all the dealerships I contacted to make a deal that worked for both of us. The deal was made and agreed upon over the phone without a visit. The next day when my wife, daughter and myself arrived to pick up the car everyone was prepared for our visit. Chris was there and very gracious. Victoria Seacrest was very helpful and knowledgeable in explaining all the features and operations of our new car. She was very knowledgeable of all the features and did a great job in explaining them in a way that we understood. David Watts was very helpful in concluding all the paperwork promptly and correctly and also helped acclimate us to the vehicle and it's features. David also has been diligent in following up with us a couple of days later to make sure everything is perfect and we are satisfied with everything. I have purchased many cars in my life and this has been the best experience ever. More

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Wonderful experience with everyone. The best experience I've ever had buying a car. It was a no hassle, no pressure car buying experience. Thank you to Don, Chris, and Cathey for a great The best experience I've ever had buying a car. It was a no hassle, no pressure car buying experience. Thank you to Don, Chris, and Cathey for a great experience. More

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Greeds Over Loyalty I bought a camry 2015 here in June. Love the car. Sale specialist Chris Wickson was the only person that made car shopping fun and exciting. He was I bought a camry 2015 here in June. Love the car. Sale specialist Chris Wickson was the only person that made car shopping fun and exciting. He was the only sales person that really went above and beyond the call of duty. He did more than he has to that I know most other sale person wouldn't even think about doing. We were so satisfied with his services that I brought my family member back to buy another vehicle with Chris Wickson. Everyone else was like "dang another day on the job" We all know that when you go buy a car you'll be sitting in there 3 to 5 hours before you are done. Sure enough it was that long. You would think that the dealer had the common courtesy to supply us with drinks or snacks knowing that we couldn't leave until the paper works were done. And after a couple days I went back with one of my relatives to help them buy a car not one person on the floor recognize me except Chris. To everyone else we just another number or face. After going through this twice I vowed not to come back to this dealer. More

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Excellent Service and team work! This was our 2nd car purchased from Toyota of North Carolina and the entire process was extremely well organized with a fantastic team working with us This was our 2nd car purchased from Toyota of North Carolina and the entire process was extremely well organized with a fantastic team working with us. Edmond Oblitey met us outside and then took us to review new 2015 cars. Edmond then introduced us to Chris who handled our Finance papers and then turned us over to Kim Veney to finalized our purchase. The entire team were very knowledgeable, pleasant and patient with us. We had to return a key from our old car and Kim and Chris met with us on Monday and Kim checked out our car again because we thought there was a scratch and low and behold Kim took it off with her finger. Wow - you go girl! Toyota is fortunate to have these folks working for them and we sincerely hope that they receive the due respect they deserve. Kudos to the team we worked with. Regards, Jim and Kathleen Kelly More

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2015 Toyota 4Runner My day started off with taking off of work to go to an appointment at Town and Country Toyota, where I had a scheduled test drive in car that was (sup My day started off with taking off of work to go to an appointment at Town and Country Toyota, where I had a scheduled test drive in car that was (supposedly) on their lot. I was in the market to buy, to make a deal, and my test drive was confirmed by Town & Country through a number of communications. The disappointment of not being greeted respectfully, the unawareness of my appointment, AND the car that I was promised to be shown not being anywhere in sight was pretty jarring. As I went to approach a young manager by the name of Patrick Priester, who at the moment seemed more interested is looking at what appeared to be non-work related photos on one of his sales guys IPad, I was apologized to and told that another sales guy would look to see if he could find the car. I think we have it, no, wait yes, no...yes...a car appeared, it wasn't it, but it was something that was WAY out of what I had asked to see...not even close. It became comical to me to think that these so called sales people were to busy trying to cover their butts rather than just turning to me and admitting to a mistake, then asking me what I WOULD like to see, and showing it to me. Sales 101, simple. I lost my patience, and couldn't believe that my time was wasted like it was. From there I headed off to a 5pm appointment at Toyota of North Charlotte. I was 15 minutes early. No big deal, I figured I'd wait it out once I got there....nope. Agnel Ohoa was quick to greet me at the front as my name was highlighted on their appointment board. She politely explained the process and the people I would be working with, and promptly turned me over to Mark (sorry forgot your last name) who took me straight out to the car I reserved for a test drive. Mark was from Charlotte (First Ward), a young buck, but the perfect passenger for a test drive. He told me what I needed to know, and allowed me to enjoy/inspect/THINK throughout the entire test drive. From there I was handed over to Chris Wickson (sales). I jokingly told Chris to get ready to throw punches. Truth be known, I'm not an easy person to deal with during to car buy process. We did the whole, your trade is worth this, and these are the deals...and sure, it went back and forth a few times. Overall, this Chris guy was nice, fun, easy to talk to, and we didn't throw any punches. In fact I think the buying experience was a little longer just because we would deviate to tell a personal story, and I am sure at times that I was eating out of his hand. Nonetheless, we reached terms that I felt pretty good about. Lets face it, buying a car can be a bit overwhelming, and no matter what, you almost always walk away wondering if you could have got a 'better deal'...could I have, probably, but I honestly am good with what I bought given the service I received, which represented the service I will continue to receive while I own this car. There are a lot of things money can buy, but it can't buy time, or make up for frustrating moments in life. I am not rich by any means, but I work hard to earn what I do, and am willing to pay for things that add value to my life. This car represents that, sure its a car, but it will be what I drive with my family for at least the next several years, and I believe that Toyota of North Charlotte will ensure that this car remains in my family, trouble free because that's what they represent. I will say hats off to Chris Wickson and Chris Supple for working with me, and to Toyota for hiring Chris Wickson, super nice guy. Again, car buying can drain the soul, but surprisingly at the end of my experience at Toyota of North Charlotte, I not only have my soul in tact, but a nice, new, 2015 4Runner, which is far nicer than any car I anticipated on driving away with that day. Thanks for the good experience, service, and I hope that we can keep this trend going while I'm in for service. Cheers. More

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Bought a Highlander Limited Chris Wickson was our sales specialist and we enjoyed working with him. He had the Highlander we wanted, color and all. We did not think we were buy Chris Wickson was our sales specialist and we enjoyed working with him. He had the Highlander we wanted, color and all. We did not think we were buying immediately, only shopping, but Chris Supple, director of sales, gave us a deal we couldn't refuse. More

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Amazing Sales Team, Finance Team and Customer Service Team From the minute I walked in to the final closing I have to say that at every stage of the process I was treated amazing!!!! From the minute I walked in to the final closing I have to say that at every stage of the process I was treated amazing!!!! More

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Wonderful! Staff is so friendly and very helpful. Bought a used car and Don A. was so helpful and a great man. We then were helped by Chris Supple and Chris Wickson on the purchase of the vehicle and Bought a used car and Don A. was so helpful and a great man. We then were helped by Chris Supple and Chris Wickson on the purchase of the vehicle and they were amazing. Showed me all the info I needed to know. Great experience overall and will buy all my future cars from there. More

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