"All Sales and Service reps are very prompt and quickly..."
All Sales and Service reps are very prompt and quickly respond to questions. Very quick to help out with any issues. I am very happy to do business with Colonial Dodge.
"Buying a car."
Buying a car is never a pleasant experience but this wasn’t too bad. This is the second car I’ve bought from Colonial this year. But the four hundred dollar documentation fee I find offensive considering today everything is done digitally. If the cars hold up and the service is decent I would recommend Colonial to my friends.
No haggling, kept there word and didn’t try to pressure us into “extras”. Extremely nice and friendly, authentic!! Would recommend them highly especially Chris!!
"Amazing truck - will buy from again."
Bought a Ram 1500 Bighorn from Chris this past weekend. It started off as a lease that didn't quite work out and ended up with me buying an even better truck instead. Chris spent hours and hours with us. Upwards of 10 hours over 3 days and he was perfectly happy to do it. Very good sales rep who did his part perfectly.
Going in to a car dealership you know there is a certain routine you have to deal with. Back and forth between the sales rep and manager etc. It's just baked into the process. I put that aside when writing this because in the end I got a great deal. They were even willing to drop their price more to match a discount from another dealership. They were also willing to give me more for my trades than a local Chevy dealership would have. Again, there was a lot of back and forth with this but all that matters is that in the end I was happy with the outcome. In the end the manager, Tim came directly out to deal with me and we reached an agreement.
From there it was in to see Eddie to discuss finances and extended warranty. Eddie really did a great job getting me the best finance rate possible. He probably spent over an hour just playing one bank against another until we were happy.
We ran into an issue with the extended warranty. I came back in the next day to discuss it with Eddie and without any problems at all, he fixed the issue and I was very satisfied with the results.
I highly suggest people do their research on extended warranties before they finalize the deal. For relatively short money you can extend a 3 year bumper to bumper warranty into an 8 year one covering just about everything. Just make sure you look around online and look to see what people have been paying before you commit to anything.
I walked in and almost leased a truck I was ok with and ended up walking out buying an even better one at a much better price.
The new 2019 Ram 1500 line, from the Big Horn up is flat out a luxury vehicle disguised as a truck that can work hard. It's beautiful inside and out and still tough. Highly recommend you look at some reviews and check out the features.
"2019 Jeep Cherokee Limited"
After going back and forth with the salesman, Chris Williams, about which vehicle we wanted and pricing, Chris went out of his way to obtained exactly what we wanted from another dealership and the pricing was perfect. I can honestly say I probably put Chris Williams through xxxx to find what I wanted and he came through with flying colors. I will be going back to Chris once my other lease expires to obtain another Jeep.
Other Employees Tagged:
"Excellent service "
I was beyond satisfied with the service I received , everyone was very pleasant and they answered every question I had with an a great gratitude.
"Thank you "
The salesman Chris Williams was very knowledgeable and approachable he helped me get in and out quickly I will definetly shop at this dealership again in the future especially from Chris!!