"Excelent and fast service"
The most friendly and friendly service I ever got. Christian was my sale person, very nice, friendly, knows exactly what he is doimg and get straight to the pont :)
"Extremely rude and pushy "
An online search for a used Honda with our price and mileage specifications led us here. The salesman made us sit for hours as he worked with other customers; someone coming in to buy a used car clearly wasn't his priority. Finance manager was incredibly rude trying to sell us a warranty, which he was clearly getting commission on. We had to turn him down more than ten times, but he kept pressing the issue with an increasingly rude strategy. When we finally closed the sale, they gave us the car with a nearly empty tank and a shotty "detail and clean." We got a good car, but that was from our own research. The buying process was miserable. Would not recommend.
"Awesome Experience "
My husband and I were looking for a car that met our special requirements. Christian went above and beyond to help us find the right car. I’m extreme happy with the decision we made and so thankful. We were greeted warmly by Christian, he offered us a beverage and went into detail about each car we looked at. We went home happy and with the car we wanted.
Will and Alma Lee
Had the privilege of buying a car off Christian Gonzalez today. Very efficient and helpful made the whole experience easy and smooth.
Awesome and THANK YOU!!
"Salesperson made the experience"
We test drove vehicles from different dealerships and Christian at Infiniti was a big reason why we bought from Elk Grove. I would definitely recommend Elk Grove Infiniti. We also appreciated are interactions with Anthony. Both were great to work with.
"Informative and great service"
I was impressed with my experience at Infiniti of Elk Grove. After discussing what I was there for, they helped me find a vehicle that actually fits my family and lifestyle perfectly. The entire process was smooth and I would definitely buy from them again.
Christian Gonzales knows his infinity!!! I am soo excited about my new car! I just went in to take a look and Christian made it so comfortable and I was SOLD! Excellent customer service and did not even feel under pressure! All I can say is WOW Infinity! Why did I wait so long!
"Outstanding sales, service, and financing"
- The Dutchers
My experience with Elk Grove Infiniti was exceptional! My husband and I have been looking for the "right" car for about three months. My husband spent countless hours on the computer and I had to endure several trips to dealerships to view a potential car for ownership. I wanted a car that was dependable, the "right" size, and most important of al, made my heart beat just a little faster. We knew nothing about Infiniti, but came on a whim due to a conversation by husband had with a young man with internet sales.. We were met at the dealership by Christian Gonzalez, who was professional, knowledgeable, patient, and friendly. Within an hour we had found MY CAR! Farhan Khan made financing a pleasant experience (Imagine that!))Christian made sure I felt comfortable with every bit of technology in the car before I left the lot, Honestly, I have never had a better buying experience. .I have been driving this smooth riding, well-appointed car for a whole day now and I love it! Infiniti does not disappoint!
We went into the dealership looking for new car on Mother's day. Christian Gonzales greeted us and showed us different vehicle configurations available at the site. He understood our needs and recommended the nice package deal available at the showroom (which we purchased). He was very friendly and exhibited deep understanding of the vehicle. As others have mentioned, we never felt pressured throughout the whole process. Thank you so much Christian.
"Pleased with the product and service quality."
- Jim in Lodi
We have purchased three cars (2-IPLs and QX50) from Elk Grove and have been completely satisfied with the quality and professional sales/service. Staff has been courteous, efficient, and of course we are quite pleased with the vehicle quality / reliability. Now, about that free coupon for an extra 100 hp !!