Christian Gonzalez

Worst experience I have ever had with a dealership. Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my com Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my complaint. He was pleasant to talk to and said he would look into my concerns. I have not heard back from him yet. Dashboard warning light was on at time vehicle was turned over to buyer (after transaction was completed) was told by salesman (Christian) and second salesperson (Veronica) that the vehicle had been washed and moisture caused a false reading (2 weeks later and has not reset. The car play did not function and we were told by the sales person that it would work if a different type of cord (not available at time of transaction) was used. After several attempts it still does not work. Unauthorized items were added to the final written billing (that we had previously declined) in an obvious act of deception that we caught and was finally removed after bickering for over an hour. Due to the fact we were not financing this vehicle it took four additional days to take delivery after we were originally told it would take a couple of hours by the salesman (later after the money was wired the finance manager said it could take 4 or 5 days). Lies, subterfuge, concealment and various employees conspiring to deceive the buyer. More

by LARE50 Verified Customer Verified Customer

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I was able to connect on a personal level with Christian in the process which allowed for an experience that met my unique needs very well. I appreciated the 'less pushy' approach which centered more on my in the process which allowed for an experience that met my unique needs very well. I appreciated the 'less pushy' approach which centered more on my questions, concerns, and wants. I usually find major purchases very stressful, and this ended up being a fairly smooth process that was more enjoyable than I thought that it would be. I can't really think of a better way to do it. In short, excellent experience and I strongly suspect I will return in the future when I need to purchase another car. More

by elljohnson Verified Customer Verified Customer

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Duc was patient and did not rush me through the purchase . He also showed me the different options and what would work best for me between a CX 30 vs CX 50. . He also showed me the different options and what would work best for me between a CX 30 vs CX 50. More

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Eric was super helpful and made the process as easy as possible. He answered every question I had. possible. He answered every question I had. More

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Christian was a great help with our car purchase. Clean and welcoming facilities. Would purchase there again. Clean and welcoming facilities. Would purchase there again. More

by c_beal82 Verified Customer Verified Customer

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Duc was an excellent salesman. Very professional. Took pride in providing us all the details we needed and we look forward to purchasing from Mazda in the future Very professional. Took pride in providing us all the details we needed and we look forward to purchasing from Mazda in the future More

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I was in and out in 90 minutes when I bought a new Mazda on a Sunday. on a Sunday. More

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Amazing service. No pressuring for anything. Straight forward and honest. Knowledgeable. Best personal dealership experience. No pressuring for anything. Straight forward and honest. Knowledgeable. Best personal dealership experience. More

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Everyone was friendly and helpful. We didn't get pressured into anything and got the model of car we wanted eventhough they didn't have it in stock. We didn't get pressured into anything and got the model of car we wanted eventhough they didn't have it in stock. More

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Shay Briggs, the sales manager is terrific. The dealership is clean, has super friendly staff and appreciates their customers. The dealership is clean, has super friendly staff and appreciates their customers. More

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