Shay Briggs
Shay Briggs at Mazda of Elk Grove

Shay Briggs

Sales Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of Shay Briggs

May 01, 2026

Dealership Rating
Employee Rating

I didn’t get to know Christian I worked with Shea. First time in there was a bit of a hiccup on a rebate, but Shea worked it out and all went well. More

by denise92258
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad Shay was able to step in and get the rebate issue sorted out for you, even with that initial hiccup on your first visit. It’s good to hear everything came together smoothly in the end, and we appreciate you working through it with us! We'll be here to welcome you back in the future whenever you need us.

April 23, 2026

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Employee Rating

The best Mazda dealership in N California with the most professional salesman and advisor and technician More

by Cyole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear your experience with our team across sales, service, and technical support stood out in a positive way. Providing a professional and well coordinated experience from start to finish is something we work hard to deliver. We truly appreciate your support and look forward to assisting you again in the future.

April 23, 2026

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Employee Rating

An amazing service from Anahy. Seamless transaction over the phone & email. A great deal we have received for Mazda Miata . Appreciate it More

by pratik222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anahi Salas Hernandez , Jeff @ finance dept

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. It's great to hear Anahi was able to make the process smooth and convenien,t while working with you remotely, and that everything came together efficiently from start to finish. We're glad our Mazda Miata was able to find a good home and that you are happy with your purchase! We look forward to a long-lasting relationship and the next time we can assist you!

April 14, 2026

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Over charged for optional service contract. MAG Service contract voided by servicing company at time of purchase. Sent us a demand letter voiding auto purchase as they claim financing was de More

by pbquigley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Gonzalez

Apr 29, 2026

Mazda of Elk Grove responded

Thank you for taking the time to speak with our sales manager Shay. Please let us know if this situation is not resolved.

April 13, 2026

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Employee Rating

Anahi was wonderful from the moment we walked in. She welcomed my family warmly and made us feel at ease right away. I was torn between two color options for the 2026 Mazda CX-5, and she helped me na More

by Lunaaaa
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anahi Salas Hernandez , Jeff Royse (Finance)

Apr 14, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share such a thoughtful review. We’re so glad your visit felt comfortable and well-supported from the moment you arrived, and that our team helped make the decision process easy and enjoyable without any pressure. We truly appreciate your trust and look forward to helping you again in the future.

April 10, 2026

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I’ve experienced nothing but the absolute best here at elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and li More

by Gerald. S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2026

Mazda of Elk Grove responded

Thank you for sharing your thoughtful review. We’re thrilled to hear your experience with our team has been consistently positive across every department and that everyone was able to deliver the kind of attentive, supportive service we always strive to provide. We truly appreciate your trust and are grateful to have you as part of our Mazda of Elk Grove family.

April 07, 2026

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Thomas W. the salesperson was engaging, a good listener and delivered on what I was looking for. The manager and finance department were good as well. I would More

by sweetchildofwine
Recommend Dealer
Yes

Other Employees Tagged: Ovais Mughal , Thomas Widener

Apr 08, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re glad Thomas and our team were able to provide an attentive and supportive experience that met your needs. Your recommendation means a lot, and we appreciate your trust in Mazda of Elk Grove

April 04, 2026

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Employee Rating

Eric was very helpful landed a perfect and the right ca for me, provided service, honest advice, and smooth experience. More

by Yasmin Nejad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We are glad to hear that Eric was able to guide you through the process with care and integrity, and that you were able to find your new vehicle. We'll be here to welcome you back in the future whenever you need us!

April 02, 2026

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Employee Rating

Vanessa is an excellent sales person, friendly and she cancelled her off day to help me with the car. Seeing such dedication makes you believe in brand value and good people working in dealership. Also tr More

by gafoor.ag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Solis

Apr 06, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars and honest review! We’re very pleased to hear about the outstanding service you received from Vanessa and the level of dedication demonstrated during your vehicle purchase. We’re sincerely sorry your trade-in experience didn’t meet expectations, this is not the experience we strive to provide to our customers. Your concerns about transparency and fairness are important, and we’ll be addressing this internally to improve. We hope we can provide assistance to you and your vehicle in the future whenever you need it!

March 23, 2026

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Employee Rating

Eric was very nice and approachable. He took account what I wanted. Any compromised well on the things I didn’t. More

by bresett.alley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Fernandez Cervantes

Mar 23, 2026

Mazda of Elk Grove responded

Thank you for your 5-star review! We’re glad to hear Eric was attentive to your needs and made sure your preferences were considered throughout the process. We appreciate you sharing your experience and hope to see you again in the future for any service needs!

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