Shay Briggs
Shay Briggs at Mazda of Elk Grove

Shay Briggs

Sales Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Shay Briggs

June 07, 2026

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Employee Rating

Thomas was absolutely amazing! He was so patient with us and showed us every car we wanted to see with a smile! Everyone at this dealership was so helpful! Would definitely recomme More

by danireed2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovais Mughal, Thomas Widener

Jun 08, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Dani! We’re pleased to hear about your positive experience with Thomas at Mazda of Elk Grove. Our team strives to provide excellent service, and it’s great to know that you felt supported throughout your car shopping journey. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Team at Mazda of Elk Grove

May 28, 2026

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We had an excellent experience purchasing my Mazda at Elkgrove Mazda. Pricing was competitive, the process was efficient, and the staff demonstrated professionalism and attentiveness throughout the enti More

by Klai95126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovais Mughal, Dylan Lum

May 28, 2026

Mazda of Elk Grove responded

Thank you so much for your wonderful review! We truly appreciate your kind words about your experience at Mazda of Elk Grove. We're thrilled to hear that our team provided you with competitive pricing and attentive service during your car purchase. Your recommendation means a lot to us and we look forward to serving you again in the future. Enjoy your new Mazda! Sincerely, The Team at Mazda of Elk Grove

May 27, 2026

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Very clean, courteous staff and knowledgeable about their work and products. I liked that they had free drinks and snacks for the kids. More

by grod1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2026

Mazda of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you enjoyed your experience at Mazda of Elk Grove. Our team takes great pride in providing a clean and welcoming environment, and we’re glad that the complimentary drinks and snacks were a hit with your kids. We hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove

May 25, 2026

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Focus was not on the person taking vehicles, prices was way too long after deal was made, an extra two hours because they didn't make sure everything was complete and ready on the car before handing over k More

by lgruen967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 25, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We understand your concerns regarding the time it took to complete your vehicle transaction and the condition of your car at delivery. At Mazda of Elk Grove, we strive to ensure our customers receive their vehicles in excellent condition and that the process is efficient. Our team appreciates your insights and encourages you to reach out to us directly to address your experience further. Thank you for choosing Mazda of Elk Grove, and we hope to better serve you in the future. Sincerely, The Team at Mazda of Elk Grove

May 22, 2026

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Christopher provided excellent service and knowledge. He was very patient with us and followed up with me throughout the entire process. I would highly recommend him to anyone looking for assistance with More

by GrayMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Ruiz

May 22, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that Christopher and the team at Mazda of Elk Grove provided you with excellent service and support throughout your car buying experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

May 20, 2026

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I brought my vehicle in to have a recall taken care of and they took care of that recall. 👍 More

by Cam Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Mazda of Elk Grove responded

Thank you for your positive feedback, Cam! We’re glad to hear that our team was able to take care of your vehicle’s recall efficiently. At Mazda of Elk Grove, we strive to provide excellent service to all our customers. We look forward to seeing you again! Sincerely, The Team at Mazda of Elk Grove

May 19, 2026

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Honesty responsibility friendly good service dedication customer priority, mazda elk grove employees always focus concentrate on customer service More

by jm022211977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Fernandez Cervantes

May 21, 2026

Mazda of Elk Grove responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Team at Mazda of Elk Grove

May 14, 2026

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I found that this place more forward in what you asked them to do. They wanted to give me the deal that was realistic. And now I have a car and thats what matters More

by samuel.garcia.sg123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Solis

May 21, 2026

Mazda of Elk Grove responded

Thank you for your feedback, Samuel! We're glad to hear you found our team at Mazda of Elk Grove to be attentive and focused on providing you with a realistic deal. Congratulations on your new car! We appreciate your support and look forward to assisting you again in the future. Enjoy your ride! Sincerely, The Team at Mazda of Elk Grove

May 01, 2026

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Employee Rating

I didn’t get to know Christian I worked with Shea. First time in there was a bit of a hiccup on a rebate, but Shea worked it out and all went well. More

by denise92258
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad Shay was able to step in and get the rebate issue sorted out for you, even with that initial hiccup on your first visit. It’s good to hear everything came together smoothly in the end, and we appreciate you working through it with us! We'll be here to welcome you back in the future whenever you need us.

April 23, 2026

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Employee Rating

The best Mazda dealership in N California with the most professional salesman and advisor and technician More

by Cyole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear your experience with our team across sales, service, and technical support stood out in a positive way. Providing a professional and well coordinated experience from start to finish is something we work hard to deliver. We truly appreciate your support and look forward to assisting you again in the future.

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