My experience at Mariano Rivera Honda went very well.
I had a state inspection done along with tire rotation. All fluids checked & filled. The complimentary car wash was great. There was a recall noted o
I had a state inspection done along with tire rotation. All fluids checked & filled. The complimentary car wash was great. There was a recall noted on my car & Christian informed me that as soon as the parts come in, he would call to schedule the appointment.
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by hipeak19
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Mariano Rivera Honda responded
Thank you so much for your 5-star review! We're happy to hear that our team met your expectations and that you had such a positive experience. We appreciate your support and look forward to your next visit! Have a great day!
Need a better process when handing the service customer
off to get a loaner. No need for the customer to sit and wait after service job is finalized
off to get a loaner. No need for the customer to sit and wait after service job is finalized
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by toddstebb
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Stan Lizak
, Cody is great
Jun 08, 2026 -
Mariano Rivera Honda responded
Thank you for your 5-star review! We appreciate you taking the time to share your feedback. Your support means a great deal to us, and your comments help us continue improving and providing the level of service you deserve. We look forward to serving you again in the future.
I was able to secure an appointment within 24 hours.
Texting updates is very convenient.
Texting updates is very convenient.
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by kckatona9574
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Mariano Rivera Honda responded
Christian is thrilled we could schedule your Honda CR-V Hybrid service within a day and that our texting updates made it easier to stay informed. We appreciate your 5-star rating and the opportunity to deliver convenient service. Thank you for sharing your experience.
I was there for an inspection.
I got there at 3 and I left at 4:30. It took an hour and a half. I’m not sure why, but I was very surprised
I got there at 3 and I left at 4:30. It took an hour and a half. I’m not sure why, but I was very surprised
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by wilro135
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Mariano Rivera Honda responded
Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait time during your vehicle inspection. It's disappointing to learn that we did not meet your expectations or uphold the level of service we strive to provide. Your feedback is valuable to us, and we would like to discuss your experience further and learn how we can improve. Please feel free to contact us directly so we can work toward earning your confidence and delivering the 5-star experience you deserve.
Mariano Rivera Honda’s service department showed a lot of
care to me and my car. They were very efficient and had great communication towards me about my car
care to me and my car. They were very efficient and had great communication towards me about my car
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by mbianco2291
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anthony
May 29, 2026 -
Mariano Rivera Honda responded
It’s great to hear our service team made you feel well cared for and kept you in the loop. Our focus on efficiency and clear updates is designed to make your experience smooth, so we’re glad it worked for your Honda. Feel free to reach out anytime if you need further help.
Excellent except for waiting time overall good experience
yes good I would say ok yes
yes good I would say ok yes
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by stephenzx
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Mariano Rivera Honda responded
Thank you so much, Stephen, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
All went well.
My only criticism is that your advertised Spring Special should have delineated that some CRV’s can’t take windshield wiper inserts. I would have not
My only criticism is that your advertised Spring Special should have delineated that some CRV’s can’t take windshield wiper inserts. I would have not done the Spring Special had I known. Christian alerted me to this, shortly after I signed up for it, but I had already committed to the Special, and didn’t want to undue any work that was already done.
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by doughayman
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Mariano Rivera Honda responded
Thank you so much, Doug, for your kind words and for taking the time to leave us this wonderful feedback!
Hi Cody,
I just wanted to say thank you to you and
Kathy, and the whole team at Mariano Rivera Honda. The service from beginning to end was honestly top tier. Everyone was pleasant, thorough, and actu
Kathy, and the whole team at Mariano Rivera Honda. The service from beginning to end was honestly top tier. Everyone was pleasant, thorough, and actually followed through, which means a lot these days.
You all made the experience feel easy and comfortable, not stressful. My wife especially appreciated how kind and welcoming everyone was. Tony
☺️And most importantly, CharliePro is driving like the Queen she is now.
Really appreciate everything.
Debbie
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by debbiefearon1
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Mariano Rivera Honda responded
We appreciate you sharing your experience with our service team. Christian and our service team are glad that the process felt easy and welcoming for you and your wife. Enjoy how your Honda Prologue performs now and let us know whenever you need us again.
Everyone is so professional and courteous, from the
people checking me in, to the service people, and car washers!
people checking me in, to the service people, and car washers!
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by anncollier
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Mariano Rivera Honda responded
Thank you so much for your kind words. We're happy to hear that your experience was positive and that our team met your expectations. We appreciate your support and look forward to your next visit. Have a great day!
Always smooth sailing never an issue very professional
and the staff is always helpful and that’s why i always come back
and the staff is always helpful and that’s why i always come back
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by ecmelio1.em
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Mariano Rivera Honda responded
We’re thrilled to know your Honda Civic service visits run smoothly. It’s great to hear our team’s professional and helpful approach keeps things hassle-free. We look forward to welcoming you back for your next visit.