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Christian Medina
Christian Medina at Bob Rohrman Schaumburg Kia

Christian Medina | Page 13

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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rated
203 Reviews

Hometown: Chicago How Long Employed at Schaumburg Kia: 2 Years 4 Months How Long in Car Business: 5 years Hobbies: Sports/Play games Favorite Vehicle: Nissan GTR Favorite Food: Seafood Favorite Song: Have many different fav songs Favorite Movie: Marvel Movies Favorite Vacation Spot: Las Vegas

not yet
rated

203 Reviews

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203 Reviews of Christian Medina

October 04, 2021

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Employee Rating

Great service as always. Everything was completely quickly at a great price. I was noticed along the way. More

by jennifersande813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Pavone

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Oct 04, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words for our service department, Jennifer! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 30, 2021

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Employee Rating

Very friendly staff. Super busy, so long wait time. Overall job was done very well More

by CASSIDYDISPENZA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 30, 2021

Bob Rohrman Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

September 29, 2021

Dealership Rating
Employee Rating

Very professional. Jose was great explaining things to me. And my car was fixed sooner then I expected More

by FER74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose service Dept 5stars

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Sep 29, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Jose. Drive safely, and we hope to see you back again at Bob Rohrman Schaumburg Kia!

September 27, 2021

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Employee Rating

The service was good however we got the car back without a wash, we would have had a great experience had we got the car washed. More

by PAVLOROXANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 28, 2021

Bob Rohrman Schaumburg Kia responded

Our goal is to make sure everyone who walks through the door leaves happy. We apologize for not washing your car. We are glad to hear that you are pleased with our service, however. Thanks again for choosing Bob Rohrman Schaumburg Kia!

September 24, 2021

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Employee Rating

Great service always preferred this location due to there better taking care of my car needs. More

by AZEE2122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 25, 2021

Bob Rohrman Schaumburg Kia responded

We're happy to be your chosen service provider! You can always rely on the Bob Rohrman Schaumburg Kia team to take exceptional care of you and your vehicle. Thank you for your business and safe travels until we see you next!

September 22, 2021

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Employee Rating

The service department was friendly, flexible and punctual with my vehicle service. They were willing to provide us with ride to the mall instead of having us wait in the waiting area. More

by DANIEL.LIU79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your feedback with us, Daniel. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 22, 2021

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Employee Rating

After having been lied to in the past and never apologized to, it seems service has improved and the workers are more honest. So I may return for more service; this one was a test. More

by JPSLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2021

Bob Rohrman Schaumburg Kia responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

September 22, 2021

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Employee Rating

Christian was amazing and very helpful. He informed me well and was helpfull with everything More

by RICARDOJUAREZ1331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for giving Christian your shoutout! We are so pleased to hear he was able to assist you so successfully. Please let us know if there is anything else the Bob Rohrman Schaumburg Kia team can do for you. Take care!

Sep 22, 2021

Bob Rohrman Schaumburg Kia responded

Ricardo, thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad Christian and our team were able to help, and we hope to see you again!

September 22, 2021

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Employee Rating

I called about my concern and parts department took care of it right away. Parts ready when I arrived More

by ANGELATOLIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Pavone

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Sep 22, 2021

Bob Rohrman Schaumburg Kia responded

Thank you, Angela, for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

September 21, 2021

Dealership Rating
Employee Rating

Quick, professional experience as always! Jose, Christian and Bobby are always a pleasure to work with and I always leave feeling that I received exceptional service. More

by BNHAUGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose, Bobby

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Sep 21, 2021

Bob Rohrman Schaumburg Kia responded

Our goal is to have our customers leave happy, and we're so glad we've succeeded! Thank you for stopping by to share - the entire Bob Rohrman Schaumburg Kia team appreciates it! Safe travels!

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