Christian Ternon

They lied about everything of what we talked about over the phone. Made me feel like an idiot. Your manager is a special human being and tried every dirty trick there is = promised best deal and when I go the phone. Made me feel like an idiot. Your manager is a special human being and tried every dirty trick there is = promised best deal and when I got there they stated at sticker price. Embarrassing especially for someone that paid cash for a GMC. AT4X I got xxxxxx = you guys were trying to screw over and want me not to get upset about it because of the rest of the customer could hear me. I will never buy or recommend any one to your dealer The worst experience Ihave ever had purchasing a vehicle bar none. Omar Mendoza More

by omarm0 Verified Customer Verified Customer

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I came in to see what Royal Moore had to offer, I left very happy with my Truck, but not so much with Royal Moore. Wade is probably the biggest reason we stayed, we felt like he was just being told wh very happy with my Truck, but not so much with Royal Moore. Wade is probably the biggest reason we stayed, we felt like he was just being told what to tell us, and is fairly new at this. Wade greeted me when I pulled in and was walking out to look at the trucks. He actually listened instead of trying to show me what he thought I wanted. The first person that I was talking with with Wade was great, he was personable and local, talked about using the bank I use and how things have changed. I feel Royal Moore GMC has a great product, but I would like to pass on some advice that I learned from my Grandparents, I am sure that is why he bought every vehicle he owned from the same dealership his entire life. My wife and I do that now with the last 4 cars she has owned. “ BE STRAIGHT FORWARD FROM THE BEGINNING”, Small things matter. Loyalty is key, it’s very hard to find now. As I told Wade I took my Trade in has been in every 4 thousand to 6 thousand miles to the dealer I Purchased it from to get serviced, so I am not just buying a Truck I am buying the Service also. Some people are educated and know rules, laws, credit reports, etc. etc I even checked with my Credit Union after hearing and letting you run my credit again, there is no Federal Law that requires a credit check on customers who are bring in Bank Checks, it’s certified funding, just like a cash deal. Stretching the truth won’t help Royal Moore keep and retain customers in the future More

by d3jv Verified Customer Verified Customer

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Kevin wsd amazing to work with and a pleasure to be with. Christean was also amazing Christean was also amazing More

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Very helpful team made me trust a car dealer again. Gave me a very good and smooth experience. Gave me a very good and smooth experience. More

by ekragness Verified Customer Verified Customer

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My experience with Christian was great, he did his best to remedy an issue from a previous salesperson who misled me and ultimately I ended up buying the wrong car (that's on me) as a result. I was provide to remedy an issue from a previous salesperson who misled me and ultimately I ended up buying the wrong car (that's on me) as a result. I was provided incorrect information and did not receive professional service from the initial salesperson and was one of my worst experiences to date. Was told one thing and drove 45 minutes to the dealer to find out I was not told the truth and ended up wasting time and not getting the car I intended to buy More

by evanbalbier Verified Customer Verified Customer

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Honest, straightforward, knowledgeable, friendly, capable, thorough, amazing, easy, understanding, thoughtful, genuine, happy, great, fantastic, done capable, thorough, amazing, easy, understanding, thoughtful, genuine, happy, great, fantastic, done More

by mikehenry40 Verified Customer Verified Customer

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I'm not very happy with some of the coverages included in your contract I was practically forced to accept it your contract I was practically forced to accept it More

by Jose A moreno Verified Customer Verified Customer

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I just purchased a Certified Pre-Owned car at Royal Moore Mazda. The whole sales process was so easy from start to finish -started with a chat on their website and finished the next day with me driving off t Mazda. The whole sales process was so easy from start to finish -started with a chat on their website and finished the next day with me driving off the lot. The salesperson Vadym was super great to work with! We also worked with Christian and Jesus, who were also great. Lots of communication and everything went smoothly. Highly recommend! More

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Worked with Christian and Cristian and had a great experience. Both were professional, helpful, and easy to work with without being over the top about it. Would definitely recommend. experience. Both were professional, helpful, and easy to work with without being over the top about it. Would definitely recommend. More

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The service team at Royal Moore was professional and efficient keeping me apprised of what felt like every turn of the wrench. Very happy with the work of their team. efficient keeping me apprised of what felt like every turn of the wrench. Very happy with the work of their team. More

by JD$ Verified Customer Verified Customer

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