Evelyn Tellez

We enjoyed our time with Roger Moore though there were some delays in our process there. Word-of-mouth is positive as we were referred by a friend. The dealership is nice, clean, and the staff are friendl some delays in our process there. Word-of-mouth is positive as we were referred by a friend. The dealership is nice, clean, and the staff are friendly. More

by tymouse9 Verified Customer Verified Customer

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Evelyn provided amazing customer service while I was car shopping. She went above and beyond my expectations and was very attentive to my needs, answering all my questions in a kind and patient manner!m. Sh shopping. She went above and beyond my expectations and was very attentive to my needs, answering all my questions in a kind and patient manner!m. She even made personalized videos of cars she felt might work for me. Royal Moore has great customer service! Cindy McWilliams More

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Evelyn helped us out and showed us a number of vehicles. She was professional and knowledgeable on all the things we had asked. She was professional and knowledgeable on all the things we had asked. More

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We had a wonderful experience with Royal Moore Mazda! The people who helped us were fabulous and knowledgeable. We loved Evelyn, Patrick and all the others who stopped to introduce themselves or say hi t The people who helped us were fabulous and knowledgeable. We loved Evelyn, Patrick and all the others who stopped to introduce themselves or say hi to our baby! More

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Evelyn and Andres are amazing! They both stayed late and made everything so easy for me. Evelyn a week later called to follow up with me to make sure I was still happy with my purc They both stayed late and made everything so easy for me. Evelyn a week later called to follow up with me to make sure I was still happy with my purchase. Andres did a great job keeping me and my kiddos entertained as well as gave me a very thorough background on the car! So happy I drove 45 mins to this location!! More

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My husband and I needed an upgrade from our Mazda3 we sold a month ago. We were promised a few sales representatives, but they were unavailable. When we reached the dealership ( recommended by a friend sold a month ago. We were promised a few sales representatives, but they were unavailable. When we reached the dealership ( recommended by a friend who also purchased a car recently from Moore Mazda), Violet and her cheerful personality made us want a car that day. We were determined coming in to leaving with a Mazda CX-50 Premium. She was a very new sales representative, but continued to help us. As a person working in sales, I can relate. My job on a daily basis entitles lot of talking to customers, making sales, status quota to meet. I knew right away she was a first timer, but that really didn't bother us. She was very knowledgeable of what she knew. She drove the Mazda CX50 model back to the lot and had us test drive it. I must say the service and need at Moore was above and beyond! I would love to say, my husband left smiling and our kids are very happy with our new SUV. Thank you again Violet and Moore Mazda dealership for your help! More

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This is a follow-up to our August 15, 2026, visit. On August 21, 2026, my wife and I completed our purchase and picked up our beautiful new 2026 CX-50 Hybrid Premium Plus in Soul Red Crystal Metallic On August 21, 2026, my wife and I completed our purchase and picked up our beautiful new 2026 CX-50 Hybrid Premium Plus in Soul Red Crystal Metallic. As expected, Evelyn gave us a detailed tutorial of the upgraded features of our new SUV, even though we traded in a 2021 CX-5 and are very familiar with Mazda products. The paperwork and signing process was prepared in advance and went smoothly and quickly. The overall experience over three visits went above and beyond our expectations. We highly recommend Evelyn and her entire support staff. More

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This is a follow-up to my August 8, 2026, visit. On August 15, 2026, my wife was able to test drive a new CX-50 Hybrid Premium, and we started the process of making our purchase. Evelyn again took On August 15, 2026, my wife was able to test drive a new CX-50 Hybrid Premium, and we started the process of making our purchase. Evelyn again took the time to answer our questions and treat us like valued customers. The actual model we purchased is currently in transit, and she is making sure it will arrive as soon as possible. Once again, I'm truly impressed with the car buying experience, and Evelyn is now even more highly recommended. More

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I'm not very happy with some of the coverages included in your contract I was practically forced to accept it your contract I was practically forced to accept it More

by Jose A moreno Verified Customer Verified Customer

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I stopped by early this morning before they opened with Q&A in mind about a new CX-50 Premium Plus Hybrid for my wife who was out of town. Evelyn found me, very patiently answered all my questions, we too Q&A in mind about a new CX-50 Premium Plus Hybrid for my wife who was out of town. Evelyn found me, very patiently answered all my questions, we took it for a test drive, and now we have an appointment for next week with my wife. I'm 59 years old, and this is proving to be one of the best car buying experiences ever. I look forward to buying my wife's dream car from her soon. I very highly recommend Evelyn. More

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