Christina Carson
Christina Carson at Lexus of Sacramento

Christina Carson

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
378 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

Languages Spoken

English English

4.8

378 Reviews

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378 Reviews of Christina Carson

January 26, 2026

Dealership Rating
Employee Rating

Getting an appointment to see ice my car is easy although I HATE the that AI took the job of human. The Service Representatives are very courteous and professional. More

by Vchavez
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Lexus of Sacramento responded

Thank you for your feedback! We are glad to hear that setting an appointment was so easy and truly appreciate your business! - The Lexus of Sacramento Team

January 22, 2026

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i come from stockton and it’s always worth the drive. great customer service whenever i get services done here! nice waiting area More

by aamnakhan67
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Lexus of Sacramento responded

Thank you for making the drive to see us! We’re happy to hear that our service and waiting area make it worth the trip. We look forward to your next visit here at Lexus of Sacramento!

May 19, 2025

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The Service Dept is very streamlined. I also appreciate the good communication so I can anticipate when my car will be ready. More

by Marianne
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Recommend Dealer
Yes
May 19, 2025

Lexus of Sacramento responded

Marianne, we're delighted to hear that our streamlined service and communication met your expectations at Lexus of Sacramento. Thank you for sharing your experience!

May 13, 2025

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Despite an obvious decline in the customer service elements at the dealership level, Christina Carson does a superior job as she attempts to provide the customer with the best possible experience. She More

by SK001
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2025

Lexus of Sacramento responded

Thank you for highlighting Christina's efforts to provide a positive experience. We appreciate your feedback on the areas needing improvement and are committed to enhancing our service quality with better corporate support. If there's anything else you'd like to discuss, please feel free to reach out. Best, Russ McDuffie - Service Director - 916.465.6291

April 21, 2025

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Christina has been great and super communicative. She’s been super great to work with More

by Nick
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Recommend Dealer
Yes
Apr 21, 2025

Lexus of Sacramento responded

Thank you, Nick, for reviewing Lexus of Sacramento!

April 04, 2025

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Just had my Lexus SUV serviced. My service advisor was Christina who was wonderful. She is always professional and kept me informed about the status of my vehicle while it was being More

by carols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Lexus of Sacramento responded

We're delighted to hear that Christina provided you with such a positive service experience at Lexus of Sacramento. We'll be sure to share your kind words with her and appreciate your continued trust in our team!

March 30, 2025

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Very nice and helpful. Easy to make an appointment and get the right information. Good service. More

by Romi Horja
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: V Moua

Mar 31, 2025

Lexus of Sacramento responded

Romi, thank you for the great review. We look forward to seeing you again at Lexus of Sacramento!

March 22, 2025

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Christina in service is great taking care of my Lexus service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not h More

by ksinn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lexus of Sacramento responded

We're delighted to hear that Christina provided such efficient and trustworthy service at Lexus of Sacramento. It's great knowing your experience was smooth and informative. Thank you for sharing this feedback!

February 07, 2025

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Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More

by bryan_2o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Lexus of Sacramento responded

Bryan, we're delighted to hear that Christina provided you with exceptional service at Lexus of Sacramento. Thank you for sharing your positive experience!

January 01, 2025

Dealership Rating
Employee Rating

Service department is the best flexible appointment, good service, responsible service fees. Good customer service More

by RZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Homer Mendoza

Jan 02, 2025

Lexus of Sacramento responded

Thank you for highlighting the excellent service and flexibility of our team at Lexus of Sacramento! We're glad to hear that your experience with us was positive. We look forward to serving you again in the future!

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