Christina Carson
Christina Carson at Lexus of Sacramento

Christina Carson

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
4.8
376 Reviews

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

4.8

376 Reviews

Write a Review

376 Reviews of Christina Carson

May 19, 2025

Dealership Rating
Employee Rating

The Service Dept is very streamlined. I also appreciate the good communication so I can anticipate when my car will be ready. More

by Marianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Lexus of Sacramento responded

Marianne, we're delighted to hear that our streamlined service and communication met your expectations at Lexus of Sacramento. Thank you for sharing your experience!

May 13, 2025

Dealership Rating
Employee Rating

Despite an obvious decline in the customer service elements at the dealership level, Christina Carson does a superior job as she attempts to provide the customer with the best possible experience. She More

by SK001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Lexus of Sacramento responded

Thank you for highlighting Christina's efforts to provide a positive experience. We appreciate your feedback on the areas needing improvement and are committed to enhancing our service quality with better corporate support. If there's anything else you'd like to discuss, please feel free to reach out. Best, Russ McDuffie - Service Director - 916.465.6291

April 21, 2025

Dealership Rating
Employee Rating

Christina has been great and super communicative. She’s been super great to work with More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Lexus of Sacramento responded

Thank you, Nick, for reviewing Lexus of Sacramento!

April 04, 2025

Dealership Rating
Employee Rating

Just had my Lexus SUV serviced. My service advisor was Christina who was wonderful. She is always professional and kept me informed about the status of my vehicle while it was being More

by carols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Lexus of Sacramento responded

We're delighted to hear that Christina provided you with such a positive service experience at Lexus of Sacramento. We'll be sure to share your kind words with her and appreciate your continued trust in our team!

March 30, 2025

Dealership Rating
Employee Rating

Very nice and helpful. Easy to make an appointment and get the right information. Good service. More

by Romi Horja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: V Moua

Mar 31, 2025

Lexus of Sacramento responded

Romi, thank you for the great review. We look forward to seeing you again at Lexus of Sacramento!

March 22, 2025

Dealership Rating
Employee Rating

Christina in service is great taking care of my Lexus service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not h More

by ksinn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lexus of Sacramento responded

We're delighted to hear that Christina provided such efficient and trustworthy service at Lexus of Sacramento. It's great knowing your experience was smooth and informative. Thank you for sharing this feedback!

February 07, 2025

Dealership Rating
Employee Rating

Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More

by bryan_2o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Lexus of Sacramento responded

Bryan, we're delighted to hear that Christina provided you with exceptional service at Lexus of Sacramento. Thank you for sharing your positive experience!

January 01, 2025

Dealership Rating
Employee Rating

Service department is the best flexible appointment, good service, responsible service fees. Good customer service More

by RZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Homer Mendoza

Jan 02, 2025

Lexus of Sacramento responded

Thank you for highlighting the excellent service and flexibility of our team at Lexus of Sacramento! We're glad to hear that your experience with us was positive. We look forward to serving you again in the future!

December 22, 2024

Dealership Rating
Employee Rating

No matter what I bring my car in for they always surpass my expectations. They treat me very well and always with fairness. I don't trust any other dealership to work on my car! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ McDuffie, Homer Mendoza

Dec 23, 2024

Lexus of Sacramento responded

Melissa, it's fantastic to hear that our team at Lexus of Sacramento consistently exceeds your expectations! We truly appreciate your trust and loyalty. Looking forward to serving you again in the future!

November 15, 2024

Dealership Rating
Employee Rating

I've been working with Christina since I bought my first Lexus 300. She has a professional demeanor and is always ready to listen to my concerns about my Lexus 350. I trust her judgment, and I appreciate More

by kwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lexus of Sacramento responded

Thank you for sharing your experience with us! We're delighted to hear that Christina has consistently provided professional and attentive service at Lexus of Sacramento. We appreciate your trust in our team, and we're here whenever you need assistance with your Lexus 350.

1
...

Dealership Inventory (147 Vehicles)

used 2019 Ford Edge car, priced at $17,121
2019 Ford Edge
used
MAGNETIC METALLIC exterior
Automatic
Front-wheel Drive
used 2023 MINI Hardtop car, priced at $23,281
2023 MINI Hardtop
used
Moonwalk Grey Metallic exterior
Automatic
Front-wheel Drive
used 2020 Lexus GS 350 car, priced at $40,184
2020 Lexus GS 350
used
Smoky Granite Mica exterior
Automatic
Rear-wheel Drive
used 2012 Lexus GX 460 car, priced at $16,992
2012 Lexus GX 460
used
Knights Armor Pearl exterior
Automatic
Four-wheel Drive
used 2021 Lexus ES 300h car, priced at $36,161
2021 Lexus ES 300h
used
Caviar exterior
Automatic
Front-wheel Drive
used 2023 Lexus IS 350 car, priced at $43,572
2023 Lexus IS 350
used
Caviar exterior
Automatic
Rear-wheel Drive