Christina Carson | Page 38

Amazing Service I always see Christina Carson when I need my car serviced. She always takes care of my needs and makes sure I am completely satisfied before I leave w I always see Christina Carson when I need my car serviced. She always takes care of my needs and makes sure I am completely satisfied before I leave with my car. If something comes up while they are working on the car, Christina will give me a call and explain the situation. She will be honest and let me know if it needs to be repaired now or if it can be addressed at a later time. The quality of work they do at the dealership is amazing. I always recommend Lexus of Sacramento and Christina if you need service on your Lexus. She will take care of your car like it is her own. More

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Third times a charm.... Returned for my third purchase in 4.5 years. A+ service from sales manager Kent. He took the time to discover my needs and recommend the complete solu Returned for my third purchase in 4.5 years. A+ service from sales manager Kent. He took the time to discover my needs and recommend the complete solution. Drove off with a brand new NX200t! I've shopped others in the area and no one compares. The delivery specialist was great and took the time to explain everything! More

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A Touch of Class Buying a car at Lexus of Sacramento was so easy! Everyone was so nice and helpful and they explained everything in full. From dealing with Michael K Buying a car at Lexus of Sacramento was so easy! Everyone was so nice and helpful and they explained everything in full. From dealing with Michael Kennedy (Internet/Fleet Manager), to Mike Zinda for Financial, to Mark Castoreno (Technology)...each was a smooth transition, and everyone made us feel comfortable and never pressured. I had questions after I got home and they were quickly answered. Then I brought the car in to have my extras installed. Christina Carson was just great! And today I called to ask another question, and I talked to Kent Owens. No one ever made me feel like I was asking a dumb question. Customer service at this dealership is outstanding! More

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Best in Class Customer Service! Once again another satisfied visit.... with my new car...A+ Took my new car in for it's first 5k service. What a great dealership.... Made a onlin Once again another satisfied visit.... with my new car...A+ Took my new car in for it's first 5k service. What a great dealership.... Made a online appointment and upon arrival was greeted by the staff with a smile. I was taken great care of by Christina Carson from start to finish. Before I knew it time flew by and my car was serviced, washed, and ready to go! Great customer service from the whole staff. More

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5 out of 5 Let's cut to the chase, here are the reasons Lexus of Sacramento earned 5 out of 5 stars: 1. Second car in two years and received A+ service from e Let's cut to the chase, here are the reasons Lexus of Sacramento earned 5 out of 5 stars: 1. Second car in two years and received A+ service from everyone last weekend. They found the exact car, color, kept me informed up to delivery (7 days later). Everyone from sales, service, post delivery, car detail, and finance treated me right. I've bought from Hanlees, Roseville Toyota and Elk Grove Toyota and they suck compared to Lexus of Sacramento 2. No hassle pricing - go through Costco Auto and see Mike Kennedy he is a rockstar 3. Service dept is A+, Christina Carson is awesome, she always takes great care of me and my car 4. If your work is 4 hrs or more, they provide a free loaner car 5. Donuts, coffee and water in the morning are free More

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The Lexus of Sacramento service staff & sales staff are friendly and knowlegable. Mike Huttleston is always great to talk to and he knows cars. My son, Douglas, was an auto technician at Lexus of Sacr are friendly and knowlegable. Mike Huttleston is always great to talk to and he knows cars. My son, Douglas, was an auto technician at Lexus of Sacramento and recommended me to buy Lexus since I owned BMWs. I purchased a 2008 Lexus RX 400h and loved it, then traded it in for a 2010 RX 450h. I purchased our Lexus thru John Dickinson & did a wonderful job in helping me decide on which Lexus to purchased. The motto " Pursuit of Excellence" is at Lexus of Sacramento More

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I had a great 20k scheduled service experience. Christina was friendly and professional. She clearly explained the work performed and price. Turn around time was much faster than quoted, my car was delivered was friendly and professional. She clearly explained the work performed and price. Turn around time was much faster than quoted, my car was delivered washed and vacuumed inside. More

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I gave you a GREAT for Quality of work for past services, I assume you will continue with the your quality of work in the future I really like Christine, I don't know if she is/was aware of it but she sav I assume you will continue with the your quality of work in the future I really like Christine, I don't know if she is/was aware of it but she saved me a lot of money at one time...I would not use any other person as my service rep. I am still upset with Lexus for not honoring your verbal agreement to wash my car if I purchased my Lexus from your dealership! More

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Very good job , I like it so I always go back to dealership to sever my car thank you ! Just too far from my house. If Elk Grove have Lexus dealership that will be more convenient . dealership to sever my car thank you ! Just too far from my house. If Elk Grove have Lexus dealership that will be more convenient . More

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Good Service, good coffee, good doughnuts, nice surroundings.... Everything OK. Everything on time and well done. I willll be back when I need service again. surroundings.... Everything OK. Everything on time and well done. I willll be back when I need service again. More

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