V Moua

Appointment is average, lacks of patience. Service is very good , recommendable for their warm and attentiveness. Service is very good , recommendable for their warm and attentiveness. More

Print

Very great service, customer service is very good , I really appreciate, thank you so much really appreciate, thank you so much More

Print

V Moua is a personable, very professional and highly proficient service consultant who Sacramento Lexus should value because he represents them so well. I have enjoyed working with him over the past y proficient service consultant who Sacramento Lexus should value because he represents them so well. I have enjoyed working with him over the past year and half and look forward to continuing the relationship. Also, the complimentary 15,000 new vehicle service was complimentary which was a fantastic perk offered by Sacramento Lexus. I give them my highest recommendation. More

Print

The service department is so hugely improved since they got rid of AI generated communication. Now we again have our service representatives who have always been stellar and still are!! Service representa got rid of AI generated communication. Now we again have our service representatives who have always been stellar and still are!! Service representatives Darren and V are fabulous and define excellence!! Tha actual service results are faultless. I do recommend this dealership and have been loyal for 20+ years More

Print

Outstanding customer service from V, he is very knowledgeable on all Lexus vehicle maintenance services. Thank you V. knowledgeable on all Lexus vehicle maintenance services. Thank you V. More

Print

Excellent service from excellent people at an excellent dealership. First time Lexus owner and I have been thoroughly impress with the service, especially from my service advisor V. Professional and attent dealership. First time Lexus owner and I have been thoroughly impress with the service, especially from my service advisor V. Professional and attention to detail. Kept me in the loop throughout the process and got all my questions answered in a timely manner. Will definitely continue to return to dealership for further services and will recommend to others to experience the amazing services of Lexus of Sacramento. More

Print

Did not fix specific problem we both (husband & wife) related to them many times in phone calls and in person. Assured by Lexus many times the problem was solved…..it was NOT!! They obviously did mot ve related to them many times in phone calls and in person. Assured by Lexus many times the problem was solved…..it was NOT!! They obviously did mot verify ! We did not discover until we got back home that the problem still persisted. Wife VERY unhappy! Will tane back to dealer when we return home from 2-week trip. Did I mention…..wife VERY unhappy!! More

Print

Exceptional work as always. Always a pleasure working with V. Will continue to bring my vehicles to Lexus of Sacramento! Always a pleasure working with V. Will continue to bring my vehicles to Lexus of Sacramento! More

Print

I’ve had several Lexus automobiles for over 25 years. The best! The dealership does not reflect the class this car deserves. The waiting room is awful. One is unable to escape the loud television statio The best! The dealership does not reflect the class this car deserves. The waiting room is awful. One is unable to escape the loud television station that is always on. I observed that not one single person was watching it; some trying to read through the noise; most using their phones. There is no option for those who wait for their cars; unless you go outdoors and sit on a bench at the driveway. My visit yesterday was estimated to be two hours; it ended up three and a half!!!! No updating. Unfortunately, my service consultant left before I could ask a question I had. More

Print

Everyone from service to sales was very helpful and knowledgeable. I would recommend Lexus to my friends. knowledgeable. I would recommend Lexus to my friends. More

Print