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Christina Carson

Overview Reviews (383) Inventory (164)

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Christina Carson

Christina Carson | Page 6

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.9

383 Reviews

Overview Reviews (383) Inventory (164)

Dealership Experience

25 yrs

Industry Experience

25 yrs

Languages Spoken

English

4.9

383 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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383 Reviews of Christina Carson

March 13, 2024

Dealership Rating

Employee Rating

I was referred to Lexus by family and have been thankful since the day I purchased my car. They genuinely care and make an effort to take care of you. since the day I purchased my car. They genuinely care and make an effort to take care of you. More

by SHANNYN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 13, 2024 -

Lexus of Sacramento responded

Shannyn, it's great to know that your family referral led you to us at Lexus of Sacramento and we've been able to meet your expectations. We appreciate the kind words!

March 12, 2024

Dealership Rating

Employee Rating

Easy, quick and friendly Christina is a great Service Rep. very helpful. Free cookies are good too! Rep. very helpful. Free cookies are good too! More

by Ih8uanu

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 12, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 10, 2024

Dealership Rating

Employee Rating

easy to work with & happy to help i recommend the people there to any lexus owner there to any lexus owner More

by rafgar100

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

Mar 10, 2024 -

rafgar100 responded

easy to work with & happy to help i recommend the people there to any lexus owner

March 08, 2024

Dealership Rating

Employee Rating

Christina has always taken the time to make my experience with Lexus a pleasure. Also would like to thank Jay, Steve, Glenn for there help at the parts counter! with Lexus a pleasure. Also would like to thank Jay, Steve, Glenn for there help at the parts counter! More

by JFLORES916CO

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 10, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 08, 2024

Dealership Rating

Employee Rating

Great customer service and a very clean and friendly waiting room. Christina was very personable and helpful!!???? waiting room. Christina was very personable and helpful!!???? More

by maryhornsby50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 08, 2024 -

Lexus of Sacramento responded

Mary, we're delighted to know you enjoyed our customer service and waiting area at Lexus of Sacramento. It's great that Christina was able to assist! Thanks for your review!

March 08, 2024

Dealership Rating

Employee Rating

Always doing a good job. Everyone very professional. Service is outstanding and even washing my GX460. Everyone very professional. Service is outstanding and even washing my GX460. More

by Geary

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 08, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 05, 2024

Dealership Rating

Employee Rating

My experience with Christina is always pleasant & thorough. She is easy to talk to & recommends a few upgrades on the service in a natural manner. No pressure but sincere. Actually all the staff at t thorough. She is easy to talk to & recommends a few upgrades on the service in a natural manner. No pressure but sincere. Actually all the staff at this Lexus location gets 5 stars! They really are all very friendly & gives it's visitors a very warm welcome... More

by lyzestylz

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 05, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina always meets your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 05, 2024

Dealership Rating

Employee Rating

Excellent service from check in by concierge, efficient and helpful customer service from Christina Carson who answered my questions regarding driver's instrument system. Car service was completed within t and helpful customer service from Christina Carson who answered my questions regarding driver's instrument system. Car service was completed within the time frame promised and washed too! Very happy with your service. Thank you! More

by smiwamoto21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

March 02, 2024

Dealership Rating

Employee Rating

Efficient, attentive, knowledgeable, friendly. Lexus made the experience very easy. I will be back. Happy Lexus made the experience very easy. I will be back. Happy More

by regchuck1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 02, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 02, 2024

Dealership Rating

Employee Rating

Very friendly, professional, attentive and met all my needs. I do miss the donuts???? I've never been disappointed in all the years I've been using them!! needs. I do miss the donuts???? I've never been disappointed in all the years I've been using them!! More

by ZIMMERMAN.ART

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Mar 02, 2024 -

Lexus of Sacramento responded

Thank you, Art! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

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