Christina Frankos | Page 12

Service was good and done on time Was helpful and friendly. Car was done on time and the price was what they said it would be. Will be a customer for life Was helpful and friendly. Car was done on time and the price was what they said it would be. Will be a customer for life More

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Service of my Acura Service Dept. Staff especially Christina and Nick were very friendly and efficient. They understood the problem and solved it immediately. I will defi Service Dept. Staff especially Christina and Nick were very friendly and efficient. They understood the problem and solved it immediately. I will definitely use this service center again. More

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Service Experience The service department was quick and provided a detailed review of my service needs. When I have a request they do everything they can to exceed my ex The service department was quick and provided a detailed review of my service needs. When I have a request they do everything they can to exceed my expectations. More

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The service advisor smiled in my face while lying to me. Service advisor said that I had a issue that would need to be addressed within the next 6 months. Didn't have any problems with my vehicle until afte Service advisor said that I had a issue that would need to be addressed within the next 6 months. Didn't have any problems with my vehicle until after work was done on it. This issue is now immediate and Advisor lied to me saying he said my issue was immediate! I was given a estimate for repairs now close to 4k. Escalated my concern to Service Manager who offered a " discount" down to 2.7k. WOW! More

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The service department was phenomenal They took care of my service needs and corrected the issue with fixing the broken fog light and changing the oil and rotating the tires They took care of my service needs and corrected the issue with fixing the broken fog light and changing the oil and rotating the tires More

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Pathetic My customer experience was horrible At Bel Air Honda. Their nonchalant attitude and poor customer service from the service Department really left a My customer experience was horrible At Bel Air Honda. Their nonchalant attitude and poor customer service from the service Department really left a sour taste in my mouth. I spent my entire Saturday morning I waiting for my car to be serviced (3 + hours) only to be told That half of the services were not Completed because I needed 2 front tires. If this is the way loyal customers are Treated, I will have to look for An alternative for service for my vehicle More

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Great I will always service my car here its been 5yrs and always had great time i will recommend to all my friends and relatives will visit again I will always service my car here its been 5yrs and always had great time i will recommend to all my friends and relatives will visit again More

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Greatfull Great Service and fast.Complementary exceptional service. Friendly clean and very nice service I highly recommend to any and everyone I willl alway Great Service and fast.Complementary exceptional service. Friendly clean and very nice service I highly recommend to any and everyone I willl always return to Heritage Honda More

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Satisfied I passed two other Honda dealers on the way to see Christina Frankos. She is very professional but at the same time a pleasure to Speak to. Whate I passed two other Honda dealers on the way to see Christina Frankos. She is very professional but at the same time a pleasure to Speak to. Whatever my problem may be with my car I always leave their satisfied. I highly recommend your dealership to all my friends and acquaintances I meet. More

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Interim service check My passenger side daytime running lamp had gone out and I needed an oil change and they got me in quickly, explained the repair and I was out in less My passenger side daytime running lamp had gone out and I needed an oil change and they got me in quickly, explained the repair and I was out in less time than originally expected. I would recommend Heritage and the customer service team to others More

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