Christina Frankos | Page 9
Service Director
Heritage Honda Bel Air
1800 Belair Rd
Fallston, MD 21047
Dealership Experience
24 yrs, 9 mos
Industry Experience
24 yrs, 9 mos
137 Reviews
Write a Review137 Reviews of Christina Frankos
June 08, 2020
I visited the dealership yesterday to have my Ridgeline serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my service was completed in a timely manner. More
Other Employees Tagged: Bridget Alloway, Scott Cheuvront
June 02, 2020
The mechanical service was good, and on time. Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the reta Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the retailer & force them to actually do the job they were paid to do. More
Other Employees Tagged: Michael Yim , Bridget Alloway, Nate Goggins
May 29, 2020
Christina is "customer service". If you want the best service ever and to feel appreciated, respected and a priority, you want Chrissy. I purchased my 2nd odyssey because of Chrissy. Customer service is service ever and to feel appreciated, respected and a priority, you want Chrissy. I purchased my 2nd odyssey because of Chrissy. Customer service is at is finest is Chrissy! Let's not forget the mechanics, Blaine is the BEST! More
Other Employees Tagged: Mechanic-Blaine
May 28, 2020
The service team at Heritage Honda is excellent - in particular Nick Sloan and the team’s manager, Chrissy. They care about the customer - thank you. particular Nick Sloan and the team’s manager, Chrissy. They care about the customer - thank you. More
Other Employees Tagged: Nick Sloan
April 30, 2020
As always very friendly and professional and a great experience! Chrissy is a keeper! Advisor was very informative and patient with explanations! Very expedient which was also a plus since I was waitin experience! Chrissy is a keeper! Advisor was very informative and patient with explanations! Very expedient which was also a plus since I was waiting More
Other Employees Tagged: Michael Weatherman 7703 very nice!!!
April 17, 2020
Was given ride home promptly/ and was called when car was ready to be picked up . Service man Toni and Christy were excellent!. And driver very professional. ready to be picked up . Service man Toni and Christy were excellent!. And driver very professional. More
Other Employees Tagged: Tony service
March 18, 2020
Excellent service and sales department. Service tech called advised on status. Sales worked with me and waited patiently for our decision for over a week called advised on status. Sales worked with me and waited patiently for our decision for over a week More
Other Employees Tagged: Scott Cheuvront, Mike Dowdy, Jonathan Solovey, Dan -service
February 29, 2020
Very nice service center. Staff was extremely friendly and helpful. Everyone took the tome to answer any questions. Great place to have your car serviced. and helpful. Everyone took the tome to answer any questions. Great place to have your car serviced. More
Other Employees Tagged: Bridget Alloway, Scott Cheuvront
January 28, 2020
My new CRV has went dead and towed 3 times. They jump it, check battery and software and send me on my way with no resolution. It can’t sit more than 3 days. I do not recommend Honda or heritage. They don’t check battery and software and send me on my way with no resolution. It can’t sit more than 3 days. I do not recommend Honda or heritage. They don’t care!! I’m starting lemon law with Attorney General. More
Other Employees Tagged: Dennis Mattheu, Andrew Miller
Dealership Inventory (336 Vehicles)

