Christina Randall | Page 16
Service Advisor
Conicelli Toyota of Springfield
860 Baltimore Pike
Springfield, PA 19064
393 Reviews
Write a Review393 Reviews of Christina Randall
December 10, 2024
The car has been there 4 times. Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. T Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. They keep telling me the check engine light will go off after driving it a while. This is not true. Now the critical repair light comes on and the vehicle shakes. Sometimes they call you with information but most times you have to call them constantly. I'm having a horrible experience. I gave 2 stars instead of 1 because when they misquoted me on a different issue they made it right. More
Other Employees Tagged: Jack DePre, Alissa Fox, AJ Vanhart, Brian Coffin
December 07, 2024
I am writing to express my sincere appreciation for the outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted w outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted with were nothing short of remarkable. Each member of your staff demonstrated a high level of expertise and a genuine commitment to ensuring that my experience was positive. Their courteous and efficient manner made the entire process seamless and enjoyable. In a world where exceptional service can sometimes be hard to come by, your team stood out as a shining example of excellence. Please extend my heartfelt thanks to everyone involved. Their hard work and professionalism did not go unnoticed, and it is greatly appreciated. Thank you once again for the incredible service. I look forward to continuing our relationship and will not hesitate to recommend your company to others. Warm regards, More
Other Employees Tagged: Jack DePre, Alissa Fox, AJ Vanhart, Brian Coffin
December 02, 2024
It was easy to make an appointment, I arrived on time, I waited in the lounge area, my car was ready in a reasonable amount of time. and I was satisfied with the service that I received. waited in the lounge area, my car was ready in a reasonable amount of time. and I was satisfied with the service that I received. More
December 01, 2024
Everything went as expected. I was treated very well by the service and technical staff. I was treated very well by the service and technical staff. More
Other Employees Tagged: Ayah Maghtha, Jack DePre, Alissa Fox, AJ Vanhart, Brian Coffin, David Rush , Malcom Johnson, Tom Moore
December 01, 2024
Very good service. Would bring my Corolla in for service whenever it is needed. Thank you. Would bring my Corolla in for service whenever it is needed. Thank you. More
Other Employees Tagged: Jack DePre, Alissa Fox
December 01, 2024
I had a great experience at at Conicelli Toyota Springfield. Everyone was friendly and professional. If you are looking for a great car with great prices, than I highly recommend Conicelli Toyota S Springfield. Everyone was friendly and professional. If you are looking for a great car with great prices, than I highly recommend Conicelli Toyota Springfield! Make sure you ask for Nik when you get there! More
Other Employees Tagged: Nikolaos Tarabicos, David Rush
December 01, 2024
Everything was good I like the service people but for oil change it shouldn’t take 3 to 4 hours change it shouldn’t take 3 to 4 hours More
Other Employees Tagged: Jack DePre, Alissa Fox, AJ Vanhart, Brian Coffin
November 20, 2024
The service took longer than promised and when it was all said and done, one of the main reasons for going here for service was for a slow leak in a tire. I stated when making the appointment, and again at t said and done, one of the main reasons for going here for service was for a slow leak in a tire. I stated when making the appointment, and again at the time of check in, that the one tire had a slow leak. We had purchased the protection plan that covered the tires. Inspections were due this month so I combined the visit. When I finally got the call that the inspection was done, they told me I need a new tire to complete the inspection. I then had to remind them that tires were covered. That took more time. Still waiting, I finally started walking around again when I saw my car parked in the parking lot, done. I had to go and find out what was going on. More paperwork and more waiting. I am not certain how long my car had been parked out in the lot finished, but the staff knew I was waiting there and should have been notified sooner. Very frustrating. More

