Christina Randall | Page 21
Service Advisor
Conicelli Toyota of Springfield
860 Baltimore Pike
Springfield, PA 19064
367 Reviews
Write a Review367 Reviews of Christina Randall
July 12, 2024
Everyone from the people who accept my truck upon arrival, to the staff at service desk, to the courier service drivers, to checkout is friendly, knowledgeable and professional. arrival, to the staff at service desk, to the courier service drivers, to checkout is friendly, knowledgeable and professional. More
Other Employees Tagged: Jack DePre
July 11, 2024
Everyone was courteous and patient. Waiting was quick and comfortable. In fact, the car was finished faster than expected. Waiting was quick and comfortable. In fact, the car was finished faster than expected. More
Other Employees Tagged: Alissa Fox
July 06, 2024
Employees are pleasant knowledgeable, and fast. . I never regret taking my car in for service. Best service center I've been to! . I never regret taking my car in for service. Best service center I've been to! More
Other Employees Tagged: Jack DePre, Alissa Fox, AJ Vanhart, Brian Coffin , Matthew Hoyle
July 05, 2024
They don't want to offer me a rental car while my car is having problems under warranty, yet to this point, I don't understand why. The whole thing is confusing because I feel like I had been a good custome having problems under warranty, yet to this point, I don't understand why. The whole thing is confusing because I feel like I had been a good customer. I had to drive around for 2 weeks with no radio or gps. I couldn't connect my phone to the car for work. If you can't give me a rental, simply explain why. Don't just ignore me. So I get there the day of the head unit swap and I was told the process would be about an hour to install. I sat there all day. Did like 5 hours. I would have taken the shuttle, but Everytime I check on the car they say it's almost done. It wasn't until 3 hours in that I realized I had made a bad decision. Also, I prefer a representative that will look me in the eyes and tell me what is going on in real time. I don't know why they assigned me the assistant to the manager. I tend to take issue to situations that make me feel of less importance. For some reason, I must have been spoiled at TEAM Glen Mills. I never was stuck driving my broken vehicle over there. I am in the market for 2 new vehicles soon. This RAV4 is at 60 k and the warranty goes at 75. My wife has a lease coming up in 3 months also. I guess I have to research if the rental car thing is a Conicelli problem or what More
Other Employees Tagged: Matthew Hoyle
July 05, 2024
very nice and professional, good service, good waiting area. was able to get work done as i waited area. was able to get work done as i waited More
Other Employees Tagged: Jack DePre, Alissa Fox, AJ Vanhart, Brian Coffin , Matthew Hoyle
July 05, 2024
Service after sales and convenience of location are important. I’ve been with Conicelli for about 15 years. They’re very helpful. important. I’ve been with Conicelli for about 15 years. They’re very helpful. More
Other Employees Tagged: Ayah Maghtha, Jack DePre, Alissa Fox, Steve Gerace, John Devenney, David Rush , Malcom Johnson
June 30, 2024
Christina has been my service rep for years. She is always efficient, and pleasant. I can always expect timely feedback and excellent service. She does not allow unneeded work at my expense. She is always efficient, and pleasant. I can always expect timely feedback and excellent service. She does not allow unneeded work at my expense. More
June 30, 2024
Excellent customer service constantly. I am always satisfied with the service and the employee attention I am always satisfied with the service and the employee attention More
Other Employees Tagged: Jack DePre
June 30, 2024
Always do what is needed in a timely manner. I wait there for service rather than dropping off car. Thank you! I wait there for service rather than dropping off car. Thank you! More
Other Employees Tagged: Jack DePre, Alissa Fox, AJ Vanhart, Brian Coffin , Matthew Hoyle

