Christina Serafin | Page 23

My EOS Sue was extremely knowledgable and friendly. She was patient as we tried to make good decisions and she offered expert advice which helped is make our Sue was extremely knowledgable and friendly. She was patient as we tried to make good decisions and she offered expert advice which helped is make our decision easy. Thank you for making my car buying experience so wonderful! More

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Superior assistance with new car We recently purchased a new Q 5 through Ron Neall. His extended efforts to find the color and interior color we desired were outstanding . We also rec We recently purchased a new Q 5 through Ron Neall. His extended efforts to find the color and interior color we desired were outstanding . We also received expert advice and assistance from Steve Opdyke when we were making our decision about a replacement vehicle for our 2013 Q5 that was to totaled in an accident. We were very fortunate to come through the accident with only minor injuries since the Q5 is an extremely well constructed and safe vehicle . We were very pleased with Ron's assistance in finding the ideal new Q5. More

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An exceptional dealer experience! I was looking for a 2014-2015 CPO A3 with Quattro. Was recommended this dealership by a friend and called to see what they had in stock. Spoke with R I was looking for a 2014-2015 CPO A3 with Quattro. Was recommended this dealership by a friend and called to see what they had in stock. Spoke with Rob Barcellona who was courteous and professional on the phone. He noted a CPO 2015 A3 that was perfect for me just came on the lot and said he would hold it for me so I could take a look. He then proceeded to e-mail me the original sticker and all other information he had on the car. A week later we made it out to the dealership to see the car (I live approximately 1 hour away) and met with Rob and John Rachmiel. Once we got out there we got a very warm welcome from both Rob and John. They knew I was coming so they parked the car out front, detailed it and had it prepped for me to take a test drive. John accompanied me in the car for the ride since I was not familiar with the area or the car. He was helpful the entire ride without once being obtrusive. We drove many miles on various streets (bumpy, curvy, straightaways, highways, residential, you name it) so I could get a great feel for the car. Once I was done and it was time to talk price John and Rob did a great job of getting me the right, fair price, THE FIRST TIME with no trouble at all. Possibly the easiest car buying experience you'll ever have. Flash forward to a two days later and the car was making a whirring type noise on the driver’s side. Call up Rob who connects me with Christina Serafin in service. She arranges for someone to pick up the car and drop off a loaner so it can be checked out cause I live an hour away. I was floored. These are people that know how to treat a customer. I bought a car which should have been perfect from day 1. They realized that it wasn’t and made sure that both me and the car were taken care of properly. One wheel bearing replacement later they drove my repaired car back to me and picked up the loaner. Could not have been a better experience. More

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Lease of A5 Debbie Lotufo made me feel like she was working for me, trying to make my entire experience flawless. This is the second car I've bought from her and Debbie Lotufo made me feel like she was working for me, trying to make my entire experience flawless. This is the second car I've bought from her and i will continue to use her as my primary resource for buying my Audis. More

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Extremely pleasant!!! I worked with Sue DePasque and Corey Evans. Both were very accommodating and easy to deal with., very professional ! This is my fourth car that I pu I worked with Sue DePasque and Corey Evans. Both were very accommodating and easy to deal with., very professional ! This is my fourth car that I purchased from Flemington, my third Audi. I wouldn't have gone any other place. I have to say that my experience with the service department is also excellent, Christina couldn't be more professional and accommodating. More

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New car buyer I recently purchased a new A5 at Flemington Audi. I have used the dealership for service for the last 4 years after switching from Mendham (where I pu I recently purchased a new A5 at Flemington Audi. I have used the dealership for service for the last 4 years after switching from Mendham (where I purchased my previous Audi). I like the feel at this dealership-friendly and personable. Service has been excellent! Purchasing my new car was hassle free. I received the assistance I needed without any pressure or run around. Having purchased many new and used cars at dealerships over the years, it was by far my best car buying experience. More

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Flemington Audi is # 1 This is my 3rd car leased throught this dealership. I worked with Harrison Turner as my Sales Contact and he was really knowledgable with lease end op This is my 3rd car leased throught this dealership. I worked with Harrison Turner as my Sales Contact and he was really knowledgable with lease end options and super supportive while I changed my mind several times on which car I wanted to lease this time. The nice thing about Flemington Audi is that when you walk into the showroom, there is no pressure. Everyone is super friendly and accomodating. Another great perk to Flemington Audi is the service department- shout out to Christina and Michelle. You will meet this two terrific gals if you purchase Audi Care( highly recommend this option) or use the service department at this dealership. Super nice and always willing to do 'Whatever it Takes 'to make your day easier. I also worked with Corey Evans for the final paperwork and always a pleasure to do business with. Thank you Flemington Audi- once again, I love my new car! Nancy More

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Quality & Service All The Way I've been going to Audi of Flemington for several years and recently selected them again for my new vehicle (fourth Audi) for their service and cost c I've been going to Audi of Flemington for several years and recently selected them again for my new vehicle (fourth Audi) for their service and cost competitiveness. Their level of customer care, from sales through service, is excellent. The orientation to serve is genuine and it shows. I actually look forward to taking my vehicle in for service appointments (never my experience with any other dealership)! Ron Neall, Corey Evans, Cristina Serafin and the entire service team make it easy to recommend them highly. More

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Wonderful Service again as always!! Top notch service again as always by the wonder ladies at the service center always so helpful and happy. Had car in for service and its running great Top notch service again as always by the wonder ladies at the service center always so helpful and happy. Had car in for service and its running great. Thanks Audi Flemington! More

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Quick service, friendly people, comfortable lounge First service of my 2014 Audi A4 was completed quickly. When I arrived I was greeted quickly and courteously and was offered a loaner car, but I opted First service of my 2014 Audi A4 was completed quickly. When I arrived I was greeted quickly and courteously and was offered a loaner car, but I opted to wait in the comfortable customer lounge. Teas and coffees were available as always and I made good use of my time connecting to the internet. Overall, an excellent experience. Win Seipel More

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