Christina Serafin
Christina Serafin at Ciocca Audi Volkswagen Porsche of Flemington

Christina Serafin | Page 24

Audi Service Consultant

Ciocca Audi Volkswagen Porsche of Flemington

213 US-202
Flemington, NJ 08822

4.9
351 Reviews
4.9

351 Reviews

Write a Review

Dealership Experience

23 yrs, 6 mos

351 Reviews of Christina Serafin

December 30, 2020

Dealership Rating
Employee Rating

My first time at Flemington Audi service was extremely favorable. Christina was very professional, friendly, and polite. She managed to get me a loner on 1 day notice. I would recommend Flemington Aud More

by sjp5ktr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Ciocca Audi Volkswagen Porsche of Flemington responded

We are so honored to have helped you for the first time, but hopefully not the last. Thank you so much for sharing!

December 29, 2020

Dealership Rating
Employee Rating

I upgraded my Audi car from Q3 to Q5. Audi dealer located in Flemington, NJ is the best dealer of Audi and ask for RON NEALL. He is the best Sales rep because he will give you the best price. No need to nego More

by cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Short , Jon Budd, Carlos D'Oleo, Ron Neall

Jan 05, 2021

Ciocca Audi Volkswagen Porsche of Flemington responded

Cecilia - We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

December 22, 2020

Dealership Rating
Employee Rating

The staff was very nice but 2.5 hours to get an oil change is a bit ridiculous. They sent me a message saying the work was done on the car and that they just needed to wash it, but I didn’t get my car More

by aaaaaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 22, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

I apologize about the delays in getting your vehicle washed after the service. We are experiencing some difficulties due to a fire at our detailing building, along with some ongoing construction. I hope to have this resolved when you return next service, and I apologize again for the delay. More than an hour is unacceptable for a complimentary car wash that's supposed to be a nice extra, and it clearly ruined your experience and wasted your time which is not our intent. I know I can’t assist with that issue after the fact, but please let me I can help you with before or during your next visit. Chris Short, Service Director, 908-782-6578

December 22, 2020

Dealership Rating
Employee Rating

The team at Flemington Audi is fantastic! I appreciate the personalized service, attention to detail, and flawless execution of maintenance and repairs. Christina and Carlos are friendly, professional, k More

by kconnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos D'Oleo

Dec 23, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 15, 2020

Dealership Rating
Employee Rating

I had a great experience buying my new Audi. Debbie Lotufo was very professional and I did not feel pressured. It was a pleasure working with her. More

by Jloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Costigan, Debbie Lotufo, Nancy Werner

Dec 17, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

December 15, 2020

Dealership Rating
Employee Rating

Excellent service! Punctual, honest about what you need to have done, car immaculate, friendly service, pleasant place to wait, Email reminder of Your appointment. Couldn’t be happier! More

by Lhudacsko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 10, 2020

Dealership Rating
Employee Rating

John was the best and most knowledgeable and respectful salesman of anyone I have purchased a car from. Service is always perfection as well....and let’s not forget John Budd. More

by Theresacarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Short , Jon Budd, Peter Costigan, Carlos D'Oleo, John Rachmiel

Dec 14, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 19, 2020

Dealership Rating
Employee Rating

Work performed as requestedLoaner car providedFriendly Work performed as requested Loaner car provided Friendly and timely communication with both Carlos and Christina All aspects of the experience are More

by terrytad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos D'Oleo

Nov 30, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 18, 2020

Dealership Rating
Employee Rating

It was a great and smooth service, I was in and out quick! Great location, very clean! Carlos noticed a rattle noise coming from my exhaust and able to get the problem fixed right away. Great job! More

by mrbernardoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos D'Oleo

Nov 30, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 06, 2020

Dealership Rating
Employee Rating

The service on my Q3 was excellent as were the people I dealt with. The entire visit was very convenient and I especially appreciated the use of a loaner. More

by ND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Marco Martins

Nov 09, 2020

Ciocca Audi Volkswagen Porsche of Flemington responded

ND - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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