Christina Serafin | Page 27

Excellent! Friendliness and excellent service! Professional attitude and when needed very friendly. The car presented an airbag malfunction and the srvice team Friendliness and excellent service! Professional attitude and when needed very friendly. The car presented an airbag malfunction and the srvice team responded at once. I was absolutely satisfied wirh the result. More

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Bought 2018 Audi sQ5 This is the 4th Vehicle that I have purchased from Debbie Lotufo and Corey Evans. Their service was impeccable and helped me get in my new wheels qui This is the 4th Vehicle that I have purchased from Debbie Lotufo and Corey Evans. Their service was impeccable and helped me get in my new wheels quickly. I will be back in a year or so to replace my wife's current car. More

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Smooth Operation The staff at this dealership was exceptionally professional and knowledgeable, an all-around pleasure to deal with. The car I was looking at already w The staff at this dealership was exceptionally professional and knowledgeable, an all-around pleasure to deal with. The car I was looking at already was in great shape, after all it was bought and serviced by this dealership throughout its life. They went above and beyond to ensure I got my money's worth by giving it a full inspection, including new tires and a timing belt. I can tell these folks are passionate about what they do. They want you to be happy and I am thrilled. My thanks to Ben and Doug from Sales, Corey for getting me financing, and everyone in service for the beautiful work. More

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good experience This is my 2nd car buying experience with Ron. Again it was a good experience. The Service Personal have always been good to work with. This is my 2nd car buying experience with Ron. Again it was a good experience. The Service Personal have always been good to work with. More

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After the pickup of my 2016 Audi, 5500miles on the odometer, I left it in the driveway awaiting my license plates...the only miles I put on my vehicle were the ride fr of my 2016 Audi, 5500miles on the odometer, I left it in the driveway awaiting my license plates...the only miles I put on my vehicle were the ride from NJ to NY. When I finally received my plates, i noticed one or 2 screws on my rear plate were stripped...not the end of the world, but an annoyance. On my way to get the vehicle inspected, I noticed my Sirius Radio not working. After I spent an hour with them on the phone, sending and resending signals, a notification popped up saying "ANTENNA A TECHNICAL PROBLEM OCCURRED...PLEASE CONTACT YOUR AUDI DEALER"...I did. What I am really not happy with is the fact I have to wait almost 2 weeks for an appointment on a car that was just picked up. I have owned 3 Lexus vehicles...anytime I required a service, they would ask me "when do you want to come in"...my choice and they always accommodated me. So far, I am not happy..I did some research, and it appears this will be a pretty big job, requiring some removal of the headliner, a new antenna, paint, etc...I guess this may be a long service requiring me to go back and forth to the dealer a few times...I will keep you all posted...not happy with Audi service at all nor the quality of the vehicle purchased. ****UPDATE**** Flemington Audi really went out of their way to make me a happy customer once again. They were kind enough to deliver a loaner, Audi A4, to my home and pick up my Audi A3. Although the repair took a while, the service manager Chris and Christina kept me informed along the way. Not only did they deliver my car back to me, the detailed it again making it look as if I just picked up a new car. Thank you once again for the terrific service. I admit I am a hard person to please, but you did so with great care. I will keep all informed of any updates...lets hope there are none! More

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Longtime Customer Because of the OUTSTANDING Service I started with Flemington Audi in August 09. Now, I'm onto my third car from Flemington Audi. The service that we have gotten here over the years has I started with Flemington Audi in August 09. Now, I'm onto my third car from Flemington Audi. The service that we have gotten here over the years has been superb, which is why we keep coming back. The employees here truly know how to treat a customer and they are willing to work with you. Shoutout to John, Peter, Corey & Rob who have helped with my purchases! Christina and Michelle in service have been helpful and outstanding over the years. Thank you, Flemington Audi! More

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Great experience and very helpful sales people! The whole service/sales group was helpful all the way through the car buying process. They provided answers to all my questions and made the experienc The whole service/sales group was helpful all the way through the car buying process. They provided answers to all my questions and made the experience pleasurable, Christina Serifin in service was my guide and made a recommendation of a car that fit my needs exactly. She is awesome! Chris Short was also very honest and helpful. John Rachmiel made the process easy and let me check out the car many times on my own. Peter Costigan found the car in one day and gave me a great price.! Wow. More

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The best car buying experience My wife and I have been customers of Flemington Audi for 8 years. We've been Audi customers for almost 20 years (Previously CT and NYC). Our experie My wife and I have been customers of Flemington Audi for 8 years. We've been Audi customers for almost 20 years (Previously CT and NYC). Our experience with Flemington Audi has been the best of any dealership, with whom we've had a relationship. Debbie Lotufo is amazing. She is very knowledgeable, professional, personable, friendly and reliable. She is very proactive about staying in touch with us and, following up on any questions we may have. It's always a pleasure buying an Audi from her. I've recommended several friends who have also purchased Audi's from Debbie. The entire car buying process at Flemington Audi is terrific. Dealing with Debbie, Doug Mathewson, Corey Evans and, for service, Christina Serafin, has been the best car buying and maintenance experience we've ever had. Keep up the great work! Richard Wilson More

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Superb service of my 2015 A8 Best service experience at any dealership: Christina, Michele and Chris were fantastic, their techs good listeners and dedicated to resolving my few Best service experience at any dealership: Christina, Michele and Chris were fantastic, their techs good listeners and dedicated to resolving my few issues with the car. And when the problems were identified, including one not covered by warranty, they went above and beyond to solve, including reaching out to Audi Corp. to replace what might have been faulty rotors, gratis. My loaner was a brand new 2017 A8. Dealership is modern and clean. All tolled, they make you want to go in for service. More

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We bought 2 cars! Thank you Ron Flemington Audi are excellent, and Ron Neall made buying 2 cars painless. My Audi lease was coming to an end and I was set on downsizing to a VW , to Flemington Audi are excellent, and Ron Neall made buying 2 cars painless. My Audi lease was coming to an end and I was set on downsizing to a VW , to no avail as my color and choice was not available. So I decided to buy out my Audi A5 cabriolet as I love the car. Whilst I was doing that my husband got to looking at an Audi Q5, his Ford lease was due to end. within a couple of hours we were the proud owners of the Q5, great terms, no hassle, a great 2 car buying experience. More

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