Christine Conley | Page 2

great time at Honda Everything went well and I was finished in record time. I will becoming back for more service appointments and having my car & tires checked as I do o Everything went well and I was finished in record time. I will becoming back for more service appointments and having my car & tires checked as I do oil changes More

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Chris Irvin was very patient and worked diligently with me to ensure I go the car I wanted while meeting my financial needs. I'm al a long time customer. me to ensure I go the car I wanted while meeting my financial needs. I'm al a long time customer. More

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We Will Never Buy A Car Any Other Way We had our new Honda Pilot delivered to our home last week by Brandon Honda, and we couldn't be happier with how smoothly this process went. This was We had our new Honda Pilot delivered to our home last week by Brandon Honda, and we couldn't be happier with how smoothly this process went. This was hands down THE BEST CAR BUYING EXPERIENCE we have ever had. We have always wanted to try home delivery and we were so glad that we did. These guys had it down to a science. I worked out all of the details of my new lease with Christine Conley and Tony Lara before hand. They were super easy to work with and INCREDIBLY quick with their responses... and the deal they worked was SUBSTANTIALLY LOWER than what it was going to cost me to lease other smaller and less equipped SUVs from their competitors. Zee Houichi was my product and delivery specialist and he could not have been any nicer to work with. He communicated with me each step of the way and even let me know exactly when he would arrive at our home. Zee was very kind and respectful... a true professional from start to finish! John Ortiz made the financing a breeze and we knew our exact payment down to the penny before Zee even arrived with our new Pilot. Great explanations of the products we could choose to protect our investment. We ended up going with the Tire and Road Hazard as we had to replace 3 tires on our last vehicle due to debris. This was a terrific value in our book. But the VERY BEST PART... was how little time it took to handle all the details. We have done scheduled deliveries at the dealership before where everything was "supposed" to be handled before hand to speed things up. Even at the best stores, this process still took 90 minutes. Here is what happened with our Showroom To Go experience with Brandon Honda: 11:45 Zee arrived He showed showed me around the features of our new Honda Pilot I took a test drive with my wife and daughter to check out how it handled and performed. We signed papers (everything was all ready for us) Zee called John to process our credit card down payment 12:15 Zee left us with a warm smile and a big THANK YOU! 30 minutes start to finish to buy a vehicle!!! (mic drop) Thank you Brandon Honda for making it this such a totally stress free experience during the most stressful time in history. The Theisen family loves your Showroom To Go experience. It is truly BEST IN CLASS :-) More

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I was extremely pleased with my Service & Service Tech Auggie. He was very thorough and answered all our concerns. I would definitely be using your Service Department again. Thanks, Auggie! I also wan Auggie. He was very thorough and answered all our concerns. I would definitely be using your Service Department again. Thanks, Auggie! I also want to give a shoutout for Christine Conley who is always willing to assist in whatever way possible. I contacted her when we were looking to purchase a Honda. As you can see, she helped by putting is in contact with a great Salesperson, Chris Irvin who took his time in presenting us with every detail of the car we were interested in purchasing. More

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Taje in service did a wonderful job always go above & beyond Customer service is always # 1 priority at Honda dealer.I been going there for over 15 yrs , they always make you happy & make you feel you welcome. Customer service is always # 1 priority at Honda dealer.I been going there for over 15 yrs , they always make you happy & make you feel you welcome. More

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Buying a new vehicle Had a great experience in buying a new CRV with Hassan Slim. He went out of his way to show me several vehicles that I would love and be happy with. Had a great experience in buying a new CRV with Hassan Slim. He went out of his way to show me several vehicles that I would love and be happy with. He explained all the festuresfo me tok. He was awesome. More

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Mr Taje Blake was very helpfully Mr Taje Blake really did a job by helping me by explaining me about all the savings that Brandon honda offer and what service(s) are most important to Mr Taje Blake really did a job by helping me by explaining me about all the savings that Brandon honda offer and what service(s) are most important to get done now and which one I can wait for mg next service. Thank you so much for all your help. More

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The people who ignited this great change in life 5 star general of dealerships! I was welcomed by Hassan Slim and quickly felt the genuine feeling of meaning more than a sale to Hassan. We sat down f 5 star general of dealerships! I was welcomed by Hassan Slim and quickly felt the genuine feeling of meaning more than a sale to Hassan. We sat down for a little and covered base and then I was given a chance to ask any question and they were all answered in depth! More

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I get no appreciation at the dealer I purchased a new fully loaded Honda from them. I scheduled my second maintenance for 230pm today. I come in and it is a mad house. They said it wo I purchased a new fully loaded Honda from them. I scheduled my second maintenance for 230pm today. I come in and it is a mad house. They said it would take 3 hours for a oil change. I asked what is the point of scheduling if you can't get me in. He said it only guarantees they will get to it. Why can't they provide a scheduled line vs a walkin? Why don't customers that bought their Honda from that dealer have any priority? This is no way to treat me. Highly disaapointed Marcus.Neal@live.com More

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Dented I purchased a used CR-V in near perfect condition. I paid for the car, did the paperwork, but it was late and I was on my motorcycle so they suggested I purchased a used CR-V in near perfect condition. I paid for the car, did the paperwork, but it was late and I was on my motorcycle so they suggested I come back the next day to pick it up. I showed up early and my salesman [Bill Kirk] looked surprised and told me they were finishing up the detailing. When it was finally ready I found the vehicle was backed into a parking space; one employee was shaking my hand, another was shoving a bag of cookies in the other, and someone else was opening my door for me. When I got to the autoparts store to pick up a few things I noticed a fresh, not there last night, no rust in it dent. I called Brandon Honda to talk to Bill but he wasn't available. I texted him pics of the damage and asked him to call me back. For weeks I couldn't get a response. When I finally got angry I was contacted by Christine Conley and sent photos showing the damage and was told it was there when I purchased the car. I explained that I had printed the brochure photos showing no damage and she went silent again. I finally got hold of Grant Hocking and was told I had to bring it in to Brandon Honda to have it repaired (even though they have no autobody repair shop). They will not let me get it repaired at a shop of my choice and have refused to give me the name and policy number of their liability carrier. "Captain Kirk" used our both being vets to help make the deal. Shame on you. I should have been told about the damage and you should have gone out of your way to make this right, instead Brandon Honda went out of their way to make this wrong. More

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