Christine Rudden | Page 16

A very dependable dealer , They go out they way to take care of needs. I highly recommend Paul conte. care of needs. I highly recommend Paul conte. More

by FRECEV14 Verified Customer Verified Customer

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Sales and finance were very helpful. We have dealt with Paul Conte for many years and are very leased with entire Paul Conte group. We have dealt with Paul Conte for many years and are very leased with entire Paul Conte group. More

by FRISSORA Verified Customer Verified Customer

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Christine was a lifesaver to me. I was unsure of my extended policy that I obtained from Paul Conte Cadillac. She informed me that I was entitled to a loaner car. The car dealersh I was unsure of my extended policy that I obtained from Paul Conte Cadillac. She informed me that I was entitled to a loaner car. The car dealership that is much closer to my home was not willing to accommodate me until the end of May.Christine reassured me that they would provide me with transportation. I was so relieved and decided to drive over 1 hour away and it was worth every mile Thanks again Christine. More

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Wonderful customer service. They go above and beyond to make sure customer is always satisfied They go above and beyond to make sure customer is always satisfied More

by JREILLY5 Verified Customer Verified Customer

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I come back to this dealership for years. I have reccomended them to many family and friends. They have always treated me well and extended themselves to help me, especially Sam in sales. Set I have reccomended them to many family and friends. They have always treated me well and extended themselves to help me, especially Sam in sales. Setvice dept has always extended prompt sevice to me. More

by ABAMBINO Verified Customer Verified Customer

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Service was fine. A job well done. Very good. Good goiod good good good good A job well done. Very good. Good goiod good good good good More

by ibuylioneltrain Verified Customer Verified Customer

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The staff in the service dept are very nice and accommodating. The mechanics are average. accommodating. The mechanics are average. More

by DAHNTAYBELLA Verified Customer Verified Customer

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A dependable dealership. They service my car and always take very good care of me They service my car and always take very good care of me More

by Rroberts657 Verified Customer Verified Customer

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Prompt courteous professional timely. Always have an excellent experience. John is excellent. Do all my Cadillac work there Always have an excellent experience. John is excellent. Do all my Cadillac work there More

by Bestdoc12 Verified Customer Verified Customer

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The service department needs improvement. The quality of customer service isn’t what it used to be. I filed a claim with my insurance due to an accident and unfortunately, the customer servic The quality of customer service isn’t what it used to be. I filed a claim with my insurance due to an accident and unfortunately, the customer service reps had no idea how to handle the claim. They insisted that I had to pay in advance and then get reimbursed from the insurance company. This information was absolutely wrong. I also contacted them to arrange a rental from enterprise. I was given wrong information by the service rep. I called in advance to arrange to drop off my car and pick up a rental from enterprise. He assured me that He would take care of it. When I arrived, he was “out to lunch” for almost an hour, and missed the opportunity to get the rental car because they closed. It was the most frustrating experience. It is disappointing because they used to be great with the their customer service but that was not my experience this time. More

by RODEENA Verified Customer Verified Customer

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