John Cusumano

John is excellent, he has been my advisor for many years and trust him completely. The whole service staff is great. and trust him completely. The whole service staff is great. More

by chevydan Verified Customer Verified Customer

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Appointment was great service great I really don’t have any complaint. The technicians are respectable manners, and I was happy with the service and I will always go back there for them to maintain your ca any complaint. The technicians are respectable manners, and I was happy with the service and I will always go back there for them to maintain your car. More

by Ria Verified Customer Verified Customer

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I have been a customer for 39 years and have never been disappointed in the staff, sales department or service department at Paul Conte Cadillac. Paul Conte sold my husband our first Cadillac. 39 years spe disappointed in the staff, sales department or service department at Paul Conte Cadillac. Paul Conte sold my husband our first Cadillac. 39 years speaks for itself 👏💙 More

by jtw8385 Verified Customer Verified Customer

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I do really like this dealership and hope to have a long relationship with them. My service advisor John is helpful, knowledgeable and friendly. However, I did have issues with last minute service cancellat relationship with them. My service advisor John is helpful, knowledgeable and friendly. However, I did have issues with last minute service cancellations that were inconvenient for me. I called back several times to reschedule and was given conflicting information. Going forward, I will keep my communications just with John. I am providing feedback for information purposes so you know what needs improvement. Once I am there, service is excellent from the very start. I have every intention to stay with Paul Conte and look forward to a better experience next time. More

by MLYKOS Verified Customer Verified Customer

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very satisfied with the professionalism very attentive to my needsi will continue to frequent this dealership service area my needsi will continue to frequent this dealership service area More

by SINASTHREADS Verified Customer Verified Customer

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I was very impressed with your service department and your kindness in helping me get my window replaced even though I’m an out of state Cadillac owner. I truly appreciate your quick turnaround and profe your kindness in helping me get my window replaced even though I’m an out of state Cadillac owner. I truly appreciate your quick turnaround and professionalism. More

by BOBARU Verified Customer Verified Customer

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I purchased my Cadillac XTS4 sedan new from Paul Conte Cadillac in 2013. When people realize that I'm driving a 13 year old car with 79,800 miles on the road, they can't get over the fact that it still l Cadillac in 2013. When people realize that I'm driving a 13 year old car with 79,800 miles on the road, they can't get over the fact that it still looks like a new car. That's because of the care and service it has received at Paul Conte. My service advisor, John Cusumano, is always ready to keep it that way. John and service dept. manager, Shai Nadav, keep me on top of monthly service dept. discounts, whenever I bring my Cadillac in for maintenance, usually 2x a year...the annual NYS inspection and, as needed, a Lube/oil & filter change with tire rotation, as well as the other fluid and filter needs that are regularly addressed. Of course, the final stop is with Christine R. (the Chief Cashier @ Conte) who is always helpful in checking my GM Rewards points to find any Cash Value that can be deducted from my bill. This past June Christine and John signed me up for GM REWARDS MASTERCARD PROMOTION, which netted me a $250. cashback and 9 months of interest-free payments. Whether it was purchasing my 2009 Cadillac xxx or my 2013 Cadillac XTS4, going to Paul Conte Cadillac Sales and Service has always been like being "part of the family." So, thank you John Cusumano, Shai Nadav, and Christine R. and all the Conte service workers who have ever worked on my cars. You have given me years and years of happy, care-free driving....and thank you Eddy for making sure my Cadillac was clean and shiny, every time I drove it off that Paul Conte lot. More

by RS5236 Verified Customer Verified Customer

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An appointment is just that. Taken on time the car is serviced competently and you are consulted about the impending cost. No surprises. Taken on time the car is serviced competently and you are consulted about the impending cost. No surprises. More

by ALbaneseunicorn69 Verified Customer Verified Customer

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Sales staff Danny, Service with Cuz and Finance with Omar were all great ! The last 12 years of dealing with Conte has been a pleasure Omar were all great ! The last 12 years of dealing with Conte has been a pleasure More

by JOEBEANS46 Verified Customer Verified Customer

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Dealership staff are all very courteous and prioritize customer needs. Scheduling service is never a hassle. customer needs. Scheduling service is never a hassle. More

by Maryannbarrucco Verified Customer Verified Customer

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