Christine Tonelli | Page 14
Service Advisor
McGrath City Hyundai
6750 West Grand Avenue
Chicago, IL 60707
180 Reviews
Write a Review180 Reviews of Christine Tonelli
July 23, 2014
Good friendly service I purchased a 2013 Hyundai Azera , my sales person name was Ack Mao, he was Fantastic he worked until he got the deal. The vehicle I purchased had I purchased a 2013 Hyundai Azera , my sales person name was Ack Mao, he was Fantastic he worked until he got the deal. The vehicle I purchased had some scratches on it, ack said it would be taken care of. Ack refers me to Christine in service, I talked to her before I brought the car in , on the phone she was very personable very knowledgable . I brought the vehicle on a Tuesday , the vehicle was ready Wednesday , NOW THATS SERVICE. Christine was real helpful, she's a GREAT ASSET TO YOUR COMPANY, VERY FRIENDLY, SHE WAS EXCELLENT, VERY KNOWLEDGABLE , VERY PATIENT, A GOOD KIND PERSON, I REALLY ENJOYED HER. She's very helpful. There were things I need help with in the vehicle she was right there to help me learn my car. Again thanks Christine. More
Other Employees Tagged: Ack Mao
July 08, 2014
ALWAYS THE BEST This is a little late...No matter when I come to the dealership I'm always greeted with warm smiles or even hugs. I can't say that I have a favorite t This is a little late...No matter when I come to the dealership I'm always greeted with warm smiles or even hugs. I can't say that I have a favorite truly they're all my fav's! But Christina is always over the top she's personable, courteous, most professional just a true joy to work with! "Thanks for always making my experience GREAT" More
July 07, 2014
Excellent service with a smile Christine goes the extra mile to make sure your service is done in a reasonable amount of time and that you are not inconvenienced. Some warranty work Christine goes the extra mile to make sure your service is done in a reasonable amount of time and that you are not inconvenienced. Some warranty work needed to be done. Chris made sure I had a loner car so I was not sitting and waiting for over 4 hours. Chris is very thorough and pays attention to detail. More
June 25, 2014
Great customer service Had an issue with a used vehicle we purchased across the street at McGrath Lexus. We spoke with two contacts at the dealership. Christine was very res Had an issue with a used vehicle we purchased across the street at McGrath Lexus. We spoke with two contacts at the dealership. Christine was very respectful and made sure the issue was fixed correctly the first time. Erin Frank had the entire cost of the service covered for us because we had just recently purchased the car. Couldn't ask for better customer service. I highly recommend the McGrath. More
Other Employees Tagged: Erin Frank
June 18, 2014
Grest Service at Mcgrath Hyundai From the time I pulled up Christine greeted me and provided me with great service. She told me how long it would be and what to expect. I was a little From the time I pulled up Christine greeted me and provided me with great service. She told me how long it would be and what to expect. I was a little nervous when I was waiting that she would come back with bad news that something would be bent or broken under car since it was a rough and terrible winter.(Potholes) She came back with good news that car was good to go and service was free. Awesome! I look forward to my next service and that Christine would be my advisor. More
June 14, 2014
AWESOME SERVICE, FRIENDLY Chris did an awesome job getting my new car's additional items put on the car and serviced til 100% satisfaction. Makes you feel like family. Chris did an awesome job getting my new car's additional items put on the car and serviced til 100% satisfaction. Makes you feel like family. More
Other Employees Tagged: Chris
June 14, 2014
Fabulous Salesman, Peter and great/friendly/patient service I have had a great experience with the best salesman in Peter D., and great service from Chris and Nina. They make you feel like you are a family memb I have had a great experience with the best salesman in Peter D., and great service from Chris and Nina. They make you feel like you are a family member. Although we ran into a few service snags, Chris would not stop until everything I had added onto my car when we negotiated the deal was 100% to her and my satisfaction. I will absolutely say I don't believe you will find a better Hyundai dealership, with loads of diverse inventory, best salesman in Peter, and awesome caring service, with a smile, in Chris and Nina. McGrath you rock. And Stuart in finance was so awesome and thorough as well. More
Other Employees Tagged: Peter Denbroeder
June 08, 2014
Great service Christine Tonelli she explains everything being done and the cost, very helpful always. Christine never to busy to help a customer. She is the best. Christine Tonelli she explains everything being done and the cost, very helpful always. Christine never to busy to help a customer. She is the best. More
June 08, 2014
Great Staff Great Customer Service and friendly staff! Speak with Christine...she is sincere, accommodating and just genuinely nice. The service center does get b Great Customer Service and friendly staff! Speak with Christine...she is sincere, accommodating and just genuinely nice. The service center does get busy, so it's best to speak with her because she will be honest about when the best time to come will be so you are no inconvenienced. More
May 17, 2014
Christine was terrific! Christine was very diligent in securing my loaner vehicle. She also telephoned me twice to keep me updated with the status of my car's repair (repairs Christine was very diligent in securing my loaner vehicle. She also telephoned me twice to keep me updated with the status of my car's repair (repairs performed at an external vendor). Christine was very professional and her diligence was (and is) much appreciated. Great job! Thanks! More

