Christine Tonelli | Page 14
Service Advisor
McGrath City Hyundai
6750 West Grand Avenue
Chicago, IL 60707
179 Reviews
Write a Review179 Reviews of Christine Tonelli
July 08, 2014
ALWAYS THE BEST This is a little late...No matter when I come to the dealership I'm always greeted with warm smiles or even hugs. I can't say that I have a favorite t This is a little late...No matter when I come to the dealership I'm always greeted with warm smiles or even hugs. I can't say that I have a favorite truly they're all my fav's! But Christina is always over the top she's personable, courteous, most professional just a true joy to work with! "Thanks for always making my experience GREAT" More
July 07, 2014
Excellent service with a smile Christine goes the extra mile to make sure your service is done in a reasonable amount of time and that you are not inconvenienced. Some warranty work Christine goes the extra mile to make sure your service is done in a reasonable amount of time and that you are not inconvenienced. Some warranty work needed to be done. Chris made sure I had a loner car so I was not sitting and waiting for over 4 hours. Chris is very thorough and pays attention to detail. More
June 25, 2014
Great customer service Had an issue with a used vehicle we purchased across the street at McGrath Lexus. We spoke with two contacts at the dealership. Christine was very res Had an issue with a used vehicle we purchased across the street at McGrath Lexus. We spoke with two contacts at the dealership. Christine was very respectful and made sure the issue was fixed correctly the first time. Erin Frank had the entire cost of the service covered for us because we had just recently purchased the car. Couldn't ask for better customer service. I highly recommend the McGrath. More
Other Employees Tagged: Erin Frank
June 18, 2014
Grest Service at Mcgrath Hyundai From the time I pulled up Christine greeted me and provided me with great service. She told me how long it would be and what to expect. I was a little From the time I pulled up Christine greeted me and provided me with great service. She told me how long it would be and what to expect. I was a little nervous when I was waiting that she would come back with bad news that something would be bent or broken under car since it was a rough and terrible winter.(Potholes) She came back with good news that car was good to go and service was free. Awesome! I look forward to my next service and that Christine would be my advisor. More
June 14, 2014
AWESOME SERVICE, FRIENDLY Chris did an awesome job getting my new car's additional items put on the car and serviced til 100% satisfaction. Makes you feel like family. Chris did an awesome job getting my new car's additional items put on the car and serviced til 100% satisfaction. Makes you feel like family. More
Other Employees Tagged: Chris
June 14, 2014
Fabulous Salesman, Peter and great/friendly/patient service I have had a great experience with the best salesman in Peter D., and great service from Chris and Nina. They make you feel like you are a family memb I have had a great experience with the best salesman in Peter D., and great service from Chris and Nina. They make you feel like you are a family member. Although we ran into a few service snags, Chris would not stop until everything I had added onto my car when we negotiated the deal was 100% to her and my satisfaction. I will absolutely say I don't believe you will find a better Hyundai dealership, with loads of diverse inventory, best salesman in Peter, and awesome caring service, with a smile, in Chris and Nina. McGrath you rock. And Stuart in finance was so awesome and thorough as well. More
Other Employees Tagged: Peter Denbroeder
June 08, 2014
Great service Christine Tonelli she explains everything being done and the cost, very helpful always. Christine never to busy to help a customer. She is the best. Christine Tonelli she explains everything being done and the cost, very helpful always. Christine never to busy to help a customer. She is the best. More
June 08, 2014
Great Staff Great Customer Service and friendly staff! Speak with Christine...she is sincere, accommodating and just genuinely nice. The service center does get b Great Customer Service and friendly staff! Speak with Christine...she is sincere, accommodating and just genuinely nice. The service center does get busy, so it's best to speak with her because she will be honest about when the best time to come will be so you are no inconvenienced. More
May 17, 2014
Christine was terrific! Christine was very diligent in securing my loaner vehicle. She also telephoned me twice to keep me updated with the status of my car's repair (repairs Christine was very diligent in securing my loaner vehicle. She also telephoned me twice to keep me updated with the status of my car's repair (repairs performed at an external vendor). Christine was very professional and her diligence was (and is) much appreciated. Great job! Thanks! More
May 09, 2014
EXCELLENT Customer Service I purchased my Hyundai vehicle about 6 years ago & have had quite a few problems. The dealership I purchased from closed shortly after so I used the r I purchased my Hyundai vehicle about 6 years ago & have had quite a few problems. The dealership I purchased from closed shortly after so I used the recommended service location provided by my dealer located about five minutes from my home. My experience with that place was less than pleasurable. I was then told about McGrath City Hyundai & I am VERY grateful I did, the extra distance to go to McGrath is very much worth it! This dealership really stands behind the Hyundai brand & does everything in their power to correct any problems. Whenever I am in need of service for my car I deal with Chris Tonelli, she has always gone above & beyond to ensure that your experience is not only a good one, but a GREAT one! This dealership has restored my faith in the Hyundai brand, I only wish I knew about this location before I purchased from a different Hyundai dealer. So, if you are in the market for a new Hyundai, I HIGHLY recommend going to McGrath. The entire staff is knowledgeable & friendly. More
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