Chris was friendly and knowledgeable.
Explained what needed to be done, and the work was done as stated and for the price quoted.
Explained what needed to be done, and the work was done as stated and for the price quoted.
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by John
Service Price Transparency
Thank you so much, the service was amazing.
I definitely will be coming back next time.
I definitely will be coming back next time.
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by Suzebienaime12
Service Price Transparency
Jun 18, 2026 -
Germain Honda of Naples responded
Thank you for sharing your 5-star service experience. We look forward to seeing you next time.
Best Regards,
James Koser
General Manager
Service occurred as scheduled and proficiently.
Chris Elan was friendly and easy to work with.
Chris Elan was friendly and easy to work with.
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by lcrosol1
Service Price Transparency
Jun 16, 2026 -
Germain Honda of Naples responded
We're so pleased to have your trust and confidence in Chris and our service team. We wish you many more happy travels!
Best Regards,
James Koser
General Manager
Dealership is reliable and honest.
Christopher Alan helps me out with excellent customer service care . I trust him totally … Ty
Christopher Alan helps me out with excellent customer service care . I trust him totally … Ty
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by Pjbonerb
Service Price Transparency
Jun 08, 2026 -
Germain Honda of Naples responded
Your continued business and trust in Christopher and our service team here at Germain Honda of Naples mean so much to us all. Thank you for sharing.
Best Regards,
James Koser
General Manager
My experience was once again very good Chris once again
took care of me. I did an awesome job with communicating and letting me know life updates.
took care of me. I did an awesome job with communicating and letting me know life updates.
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by Pcook247
Service Price Transparency
May 28, 2026 -
Germain Honda of Naples responded
Thank you for taking the time to leave Chris this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his service! We couldn't be more pleased to hear of your satisfaction, and we wish you the safest of travels- on behalf of Chris and the entire team!
Best Regards,
James Koser
General Manager
Chris was very attentive to our needs.
The whole culture at Germaine Honda was the best I’ve ever seen at a car dealership.
The whole culture at Germaine Honda was the best I’ve ever seen at a car dealership.
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by cricketk
Service Price Transparency
May 04, 2026 -
Germain Honda of Naples responded
Thank you for your great feedback! Our team here at Germain Honda of Naples sets a high standard of excellent customer service, and we're glad to hear your experience reflected this! We look forward to your next visit! Take care!
Best Regards,
James Koser
General Manager
Christopher did a great job welcoming me and making the
experience a pleasant one for my 2022 Honda CRV-EXL oil change. The only blip, and no fault of Christopher’s, was that there were two drips of oil
experience a pleasant one for my 2022 Honda CRV-EXL oil change. The only blip, and no fault of Christopher’s, was that there were two drips of oil on the front bumper and one on the hood. I was in and out in an hour and a half..
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by snook00
Service Price Transparency
May 01, 2026 -
Germain Honda of Naples responded
Thank you for your feedback! We’re glad Christopher made your visit a great one. We apologize for the oil drips and will address it with our team. We appreciate your business!
Best Regards,
James Koser
General Manager
I've been bringing my vehicle to this location for nearly
2 years now to get serviced. I am very pleased with the work and also how the service tech, Chris Elan, has helped me since bringing it in.
2 years now to get serviced. I am very pleased with the work and also how the service tech, Chris Elan, has helped me since bringing it in.
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by Jess E
Apr 14, 2026 -
Germain Honda of Naples responded
Your continued business and trust in our team are greatly appreciated. Thank you for highlighting Chris and Elan in the kind review. See you down the road.
Best Regards,
James Koser
General Manager
Efficient good communication courteous service tech,
Chris Elan very knowledgeable an explanation of charges thorough waiting room clean
Chris Elan very knowledgeable an explanation of charges thorough waiting room clean
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by Mavonyc
Service Price Transparency
Apr 10, 2026 -
Germain Honda of Naples responded
Providing a quality and informative experience is our goal to ensure you have all the information you need to make an informed decision regarding the care of your Honda.
Best Regards,
James Koser
General Manager
I just leased a new Honda Civic from Germain Honda of
Naples and had an excellent experience from start to finish. The whole process was smooth, transparent, and stress-free.
A huge shoutout to my sal
Naples and had an excellent experience from start to finish. The whole process was smooth, transparent, and stress-free.
A huge shoutout to my sales consultant, Kahj Magee. He was friendly, knowledgeable, and genuinely focused on helping me find the right car and lease for my needs. He took the time to answer all my questions, never made me feel pressured, and made the entire experience enjoyable.
If you’re looking for a new Honda and want a dealership that treats you right, I highly recommend Germain Honda of Naples—ask for Kahj!
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by imko78
Apr 02, 2026 -
Germain Honda of Naples responded
Thank you for sharing your experience! We’re thrilled to hear your lease process was smooth, transparent, and stress-free. Kahj will truly appreciate your kind words—he takes great pride in making sure every customer feels comfortable and well-informed.
Congratulations on your new Civic, and thank you for the recommendation!
Best Regards,
James Koser
General Manager
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