I've been bringing my vehicle to this location for nearly
2 years now to get serviced. I am very pleased with the work and also how the service tech, Chris Elan, has helped me since bringing it in.
2 years now to get serviced. I am very pleased with the work and also how the service tech, Chris Elan, has helped me since bringing it in.
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by Jess E
Apr 14, 2026 -
Germain Honda of Naples responded
Your continued business and trust in our team are greatly appreciated. Thank you for highlighting Chris and Elan in the kind review. See you down the road.
Best Regards,
James Koser
General Manager
Efficient good communication courteous service tech,
Chris Elan very knowledgeable an explanation of charges thorough waiting room clean
Chris Elan very knowledgeable an explanation of charges thorough waiting room clean
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by Mavonyc
Service Price Transparency
Apr 10, 2026 -
Germain Honda of Naples responded
Providing a quality and informative experience is our goal to ensure you have all the information you need to make an informed decision regarding the care of your Honda.
Best Regards,
James Koser
General Manager
I just leased a new Honda Civic from Germain Honda of
Naples and had an excellent experience from start to finish. The whole process was smooth, transparent, and stress-free.
A huge shoutout to my sal
Naples and had an excellent experience from start to finish. The whole process was smooth, transparent, and stress-free.
A huge shoutout to my sales consultant, Kahj Magee. He was friendly, knowledgeable, and genuinely focused on helping me find the right car and lease for my needs. He took the time to answer all my questions, never made me feel pressured, and made the entire experience enjoyable.
If you’re looking for a new Honda and want a dealership that treats you right, I highly recommend Germain Honda of Naples—ask for Kahj!
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by imko78
Apr 02, 2026 -
Germain Honda of Naples responded
Thank you for sharing your experience! We’re thrilled to hear your lease process was smooth, transparent, and stress-free. Kahj will truly appreciate your kind words—he takes great pride in making sure every customer feels comfortable and well-informed.
Congratulations on your new Civic, and thank you for the recommendation!
Best Regards,
James Koser
General Manager
Chris Elan is an awesome Service Advisor!
Chris is always upbeat & he listens to my concerns & explains all service repairs thoroughly.
Chris is always upbeat & he listens to my concerns & explains all service repairs thoroughly.
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by Honda
Service Price Transparency
Mar 30, 2026 -
Germain Honda of Naples responded
Thank you for the kind words! We’re so glad to hear that Chris consistently provides upbeat, attentive service and takes the time to clearly explain everything. We truly appreciate your feedback and are lucky to have him on our team!
Best Regards,
James Koser
General Manager
Thank you Albert for getting my vehicle in and out for
its first oil change and tire rotation, I felt very confident with letting you service my vehicle and it all started with communication and customer
its first oil change and tire rotation, I felt very confident with letting you service my vehicle and it all started with communication and customer service I look forward to seeing you soon, thank you again!!
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by gisellechartrand
Service Price Transparency
Feb 13, 2026 -
Germain Honda of Naples responded
It is our pleasure to have been able to assist you so quickly during your visit. We value your business and are dedicated to providing the reliable support you can always count on.
Best Regards,
James Koser
General Manager
Jeanne Smith was very professional and personable.
She went over and above to help us through the process of trading in a vehicle and purchasing a new one. I would definitely recommend her to anyone
She went over and above to help us through the process of trading in a vehicle and purchasing a new one. I would definitely recommend her to anyone.
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by Vivian
Feb 10, 2026 -
Germain Honda of Naples responded
Thanks, Vivian! We're pleased to hear that Jeanne was so helpful and attentive and worked with you to help you find a great new Honda that fit all of your needs and expectations. We appreciate your business and hope to work with you again in the future.
Best Regards,
James Koser
General Manager
Christopher Elan was Great courteous helpful Completed
everything quickly and efficiently. Answered all my questions and concerns
everything quickly and efficiently. Answered all my questions and concerns
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by Angelpinkroses41
Service Price Transparency
Feb 09, 2026 -
Germain Honda of Naples responded
Thanks for sharing positive feedback on Christopher. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business.
Best Regards,
James Koser
General Manager
Chris Elan and the team at Naples Honda did a great job
on my recent service visit!
on my recent service visit!
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by GP
Service Price Transparency
Feb 05, 2026 -
Germain Honda of Naples responded
We here at Germain Honda of Naples are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Best Regards,
James Koser
General Manager
Christopher Elan was very professional, knowledgeable,
and helpful. He went above and beyond the call of duty.
and helpful. He went above and beyond the call of duty.
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by glongman
Service Price Transparency
Jan 22, 2026 -
Germain Honda of Naples responded
Thank you for the kind review. We love having Christopher on our team as he always goes above and beyond to help our customers. We welcome you back whenever you're ready for your next service or car-buying experience!
Best Regards,
James Koser
General Manager
Excellent service of my vehicle recall with no charge
whatsoever. Germaine Honda provided a ride home and back to the dealership when work was completed.
whatsoever. Germaine Honda provided a ride home and back to the dealership when work was completed.
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by beantown2k
Service Price Transparency
Jan 20, 2026 -
Germain Honda of Naples responded
Providing an overall quality and convenient service experience is our goal here at Germain. We thank you for sharing your experience.
Best Regards,
James Koser
General Manager
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