Christopher Elan
Christopher Elan at Germain Honda of Naples

Christopher Elan

Service Advisor

Germain Honda of Naples

3295 Pine Ridge Road
Naples, FL 34109

5.0
17 Reviews
5.0

17 Reviews

Write a Review

Dealership Experience

1 yr, 8 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

Creole Creole

English English

17 Reviews of Christopher Elan

May 04, 2026

Dealership Rating
Employee Rating

Chris was very attentive to our needs. The whole culture at Germaine Honda was the best I’ve ever seen at a car dealership. More

by cricketk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Germain Honda of Naples responded

Thank you for your great feedback! Our team here at Germain Honda of Naples sets a high standard of excellent customer service, and we're glad to hear your experience reflected this! We look forward to your next visit! Take care! Best Regards, James Koser General Manager

May 01, 2026

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Employee Rating

Christopher did a great job welcoming me and making the experience a pleasant one for my 2022 Honda CRV-EXL oil change. The only blip, and no fault of Christopher’s, was that there were two drips of oil More

by snook00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Germain Honda of Naples responded

Thank you for your feedback! We’re glad Christopher made your visit a great one. We apologize for the oil drips and will address it with our team. We appreciate your business! Best Regards, James Koser General Manager

April 13, 2026

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I've been bringing my vehicle to this location for nearly 2 years now to get serviced. I am very pleased with the work and also how the service tech, Chris Elan, has helped me since bringing it in. More

by Jess E
Recommend Dealer
Yes
Apr 14, 2026

Germain Honda of Naples responded

Your continued business and trust in our team are greatly appreciated. Thank you for highlighting Chris and Elan in the kind review. See you down the road. Best Regards, James Koser General Manager

April 10, 2026

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Efficient good communication courteous service tech, Chris Elan very knowledgeable an explanation of charges thorough waiting room clean More

by Mavonyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Germain Honda of Naples responded

Providing a quality and informative experience is our goal to ensure you have all the information you need to make an informed decision regarding the care of your Honda. Best Regards, James Koser General Manager

April 01, 2026

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I just leased a new Honda Civic from Germain Honda of Naples and had an excellent experience from start to finish. The whole process was smooth, transparent, and stress-free. A huge shoutout to my sal More

by imko78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kahj Magee

Apr 02, 2026

Germain Honda of Naples responded

Thank you for sharing your experience! We’re thrilled to hear your lease process was smooth, transparent, and stress-free. Kahj will truly appreciate your kind words—he takes great pride in making sure every customer feels comfortable and well-informed. Congratulations on your new Civic, and thank you for the recommendation! Best Regards, James Koser General Manager

March 30, 2026

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Chris Elan is an awesome Service Advisor! Chris is always upbeat & he listens to my concerns & explains all service repairs thoroughly. More

by Honda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 30, 2026

Germain Honda of Naples responded

Thank you for the kind words! We’re so glad to hear that Chris consistently provides upbeat, attentive service and takes the time to clearly explain everything. We truly appreciate your feedback and are lucky to have him on our team! Best Regards, James Koser General Manager

February 13, 2026

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Thank you Albert for getting my vehicle in and out for its first oil change and tire rotation, I felt very confident with letting you service my vehicle and it all started with communication and customer More

by gisellechartrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Germain Honda of Naples responded

It is our pleasure to have been able to assist you so quickly during your visit. We value your business and are dedicated to providing the reliable support you can always count on. Best Regards, James Koser General Manager

February 10, 2026

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Employee Rating

Jeanne Smith was very professional and personable. She went over and above to help us through the process of trading in a vehicle and purchasing a new one. I would definitely recommend her to anyone More

by Vivian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeanne Smith , Luis

Feb 10, 2026

Germain Honda of Naples responded

Thanks, Vivian! We're pleased to hear that Jeanne was so helpful and attentive and worked with you to help you find a great new Honda that fit all of your needs and expectations. We appreciate your business and hope to work with you again in the future. Best Regards, James Koser General Manager

February 07, 2026

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Employee Rating

Christopher Elan was Great courteous helpful Completed everything quickly and efficiently. Answered all my questions and concerns More

by Angelpinkroses41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Germain Honda of Naples responded

Thanks for sharing positive feedback on Christopher. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager

February 05, 2026

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Employee Rating

Chris Elan and the team at Naples Honda did a great job on my recent service visit! More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Germain Honda of Naples responded

We here at Germain Honda of Naples are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, James Koser General Manager

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