Everything went as planned.
Chris Elan my service advisor explained everything to me and things went smoothly
Chris Elan my service advisor explained everything to me and things went smoothly
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by WAMMARRA
Service Price Transparency
Nov 06, 2026 -
Germain Honda of Naples responded
Chris and our team work hard to provide a quality and informative guest experience. We appreciate you taking the time to share yours.
Best Regards,
James Koser
General Manager
This dealership is brand new, very clean, very
professional and they do good work. They listen to me as a customer and do exactly as I ask, and they take care of me with no hesitation. The prices
professional and they do good work. They listen to me as a customer and do exactly as I ask, and they take care of me with no hesitation. The prices are a little bit high if you have to pay in your auto warranty, but the dealership in All is very very good and my service advisor. Chris Elon is excellent. He should be the manager. He is very professional very personable very knowledgeable and aim to please in every way I love this guy.
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by Hpsha
Service Price Transparency
Jul 14, 2026 -
Germain Honda of Naples responded
We truly appreciate you sharing your positive experience with Chris. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. Our team is fortunate to have Chris on our team, taking great care of our valued guests. We look forward to serving you again.
Best Regards,
James Koser
General Manager
Took my vehicle to Germain Honda for routine service.
I was met by Christopher Elan, service advisor, as soon as I pulled in. He was extremely polite and professional. He explained the process. He went o
I was met by Christopher Elan, service advisor, as soon as I pulled in. He was extremely polite and professional. He explained the process. He went over the services recommended. He followed up with me as I waited, and he again went over everything they did and recommended after completion of the service. He was outstanding.
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by santokuryu
Service Price Transparency
Jul 13, 2026 -
Germain Honda of Naples responded
Thank you for taking the time to leave Chris this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his service! We couldn't be more pleased to hear of your satisfaction, and we wish you and your family the safest of travels- on behalf of Chris and the entire team!
Best Regards,
James Koser
General Manager
Christopher Elan who helped me was very helpful kind and
informative. Provided transportation for me so I didn’t have to wait while the maintenance was being provided.
informative. Provided transportation for me so I didn’t have to wait while the maintenance was being provided.
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by adpapa21
Service Price Transparency
Jul 09, 2026 -
Germain Honda of Naples responded
Thank you for your kind feedback! We’re delighted to hear that Christopher provided helpful, kind, and informative service while making your visit more convenient with transportation. We appreciate your business and look forward to serving you again.
Best Regards,
James Koser
General Manager
Chris was friendly and knowledgeable.
Explained what needed to be done, and the work was done as stated and for the price quoted.
Explained what needed to be done, and the work was done as stated and for the price quoted.
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by John
Service Price Transparency
Jul 08, 2026 -
Germain Honda of Naples responded
Thank you for choosing Germain for your automotive service needs. We are delighted that your visit met your expectations.
Best Regards,
James Koser
General Manager
Thank you so much, the service was amazing.
I definitely will be coming back next time.
I definitely will be coming back next time.
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by Suzebienaime12
Service Price Transparency
Jun 18, 2026 -
Germain Honda of Naples responded
Thank you for sharing your 5-star service experience. We look forward to seeing you next time.
Best Regards,
James Koser
General Manager
Service occurred as scheduled and proficiently.
Chris Elan was friendly and easy to work with.
Chris Elan was friendly and easy to work with.
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by lcrosol1
Service Price Transparency
Jun 16, 2026 -
Germain Honda of Naples responded
We're so pleased to have your trust and confidence in Chris and our service team. We wish you many more happy travels!
Best Regards,
James Koser
General Manager
Dealership is reliable and honest.
Christopher Alan helps me out with excellent customer service care . I trust him totally … Ty
Christopher Alan helps me out with excellent customer service care . I trust him totally … Ty
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by Pjbonerb
Service Price Transparency
Jun 08, 2026 -
Germain Honda of Naples responded
Your continued business and trust in Christopher and our service team here at Germain Honda of Naples mean so much to us all. Thank you for sharing.
Best Regards,
James Koser
General Manager
My experience was once again very good Chris once again
took care of me. I did an awesome job with communicating and letting me know life updates.
took care of me. I did an awesome job with communicating and letting me know life updates.
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by Pcook247
Service Price Transparency
May 28, 2026 -
Germain Honda of Naples responded
Thank you for taking the time to leave Chris this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his service! We couldn't be more pleased to hear of your satisfaction, and we wish you the safest of travels- on behalf of Chris and the entire team!
Best Regards,
James Koser
General Manager
Chris was very attentive to our needs.
The whole culture at Germaine Honda was the best I’ve ever seen at a car dealership.
The whole culture at Germaine Honda was the best I’ve ever seen at a car dealership.
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by cricketk
Service Price Transparency
May 04, 2026 -
Germain Honda of Naples responded
Thank you for your great feedback! Our team here at Germain Honda of Naples sets a high standard of excellent customer service, and we're glad to hear your experience reflected this! We look forward to your next visit! Take care!
Best Regards,
James Koser
General Manager
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2 yrs, 2 mos
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