Very well run service department.
Logan Clark took care of everything, also advising me of a small recall that needed to be attended to.
Logan Clark took care of everything, also advising me of a small recall that needed to be attended to.
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by jimtagley
Service Price Transparency
May 21, 2026 -
Germain Honda of Naples responded
Thank you for your kind feedback! We’re glad to hear Logan took great care of you and kept you informed about the recall as well. We truly appreciate your trust in our service department!
Best Regards,
James Koser
General Manager
Organized flow of traffic of cars arriving in the service
area. Easy to get appointment for service.
area. Easy to get appointment for service.
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by KF
Service Price Transparency
May 19, 2026 -
Germain Honda of Naples responded
Thank you for choosing Germain for your automotive needs. Our team appreciates your business and positive feedback.
Best Regards,
James Koser
General Manager
Excellent customer service provided by Logan Clark.
He kept my husband updated concerning the service if the car and items to be repaired.
He kept my husband updated concerning the service if the car and items to be repaired.
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by Abbott.terri
Service Price Transparency
May 08, 2026 -
Germain Honda of Naples responded
Thank you for choosing Germain for your automotive needs. We are happy that Logan provided a quality and informative service experience. See you next time.
Best Regards,
James Koser
General Manager
Albert Checo is your greatest asset to the company.
He is compassionate understanding, knowledgeable, and very gracious. He listens to his customers. He hears what we are saying and takes pride and doi
He is compassionate understanding, knowledgeable, and very gracious. He listens to his customers. He hears what we are saying and takes pride and doing the job the right way I will continue to use Honda and recommend to all my friends as stated again. He is a great asset of your organization. Thank you for having him.
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by labronx2
Service Price Transparency
May 08, 2026 -
Germain Honda of Naples responded
We truly appreciate you sharing your positive experience with Albert. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. We look forward to serving you again.
Best Regards,
James Koser
General Manager
This is such an easy dealership to get your car serviced.
I’ve always had great experiences here at Germain Honda. I’ve been working with Logan Clark for almost 2 years now and he always makes sure that I
I’ve always had great experiences here at Germain Honda. I’ve been working with Logan Clark for almost 2 years now and he always makes sure that I have a great experience. Keep up the great work you do Logan!
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by robertm
Service Price Transparency
May 04, 2026 -
Germain Honda of Naples responded
Thank you for your continued business and trust in Logan to ensure your overall satisfaction.
Best Regards,
James Koser
General Manager
We were so pleased with the service we received at
Germain Honda from Logan Clark with his great personality and professionalism. We look forward to returning to Germain in the future.
Germain Honda from Logan Clark with his great personality and professionalism. We look forward to returning to Germain in the future.
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by tomala280
Service Price Transparency
Apr 29, 2026 -
Germain Honda of Naples responded
We appreciate your 5-stars for Logan! Thank you for taking a moment to tell everyone what makes him stand out. We're looking forward to continuing to ensure a quality service experience. See you down the road.
Best Regards,
James Koser
General Manager
Logan provided excellent customer service.
“I highly recommend this business.” “Their customer service is second to none.
“I highly recommend this business.” “Their customer service is second to none.
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by tangie.coleman
Service Price Transparency
Apr 15, 2026 -
Germain Honda of Naples responded
Here at Germain Honda of Naples, our team is dedicated to customer satisfaction. We are thrilled to read your kind words and thank you for your business and recommendation. Please let us know if you need anything further.
Best Regards,
James Koser
General Manager
My service consultant Logan Clark is always a familiar
and welcome face when I pull in for service. He makes my visits painless. Logan is very professional but friendly and informative. He explains things
and welcome face when I pull in for service. He makes my visits painless. Logan is very professional but friendly and informative. He explains things do that I understand and able to make an informed decision. I totally trust him
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by Mimi
Service Price Transparency
Apr 10, 2026 -
Germain Honda of Naples responded
Thank you for your kind words! We’re so glad Logan continues to provide a welcoming and informative experience. We truly appreciate your trust and look forward to taking care of you at your next visit!
Best Regards,
James Koser
General Manager
Great service Logan Clark was very helpful, polite and
efficient. Very happy dealing with Logan. And service was done in a timely manner.
efficient. Very happy dealing with Logan. And service was done in a timely manner.
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by Usfmom814
Service Price Transparency
Apr 10, 2026 -
Germain Honda of Naples responded
Thank you. We're happy to hear that Logan was helpful and accommodating and made sure your needs and expectations were met. We appreciate your business and hope to work with you again in the future.
Best Regards,
James Koser
General Manager
My service person was Logan Clark.
He did a very good job of keeping me informed of the progress of my 1st scheduled maintenance since I purchased the car on 2/28/2025.
However, if
He did a very good job of keeping me informed of the progress of my 1st scheduled maintenance since I purchased the car on 2/28/2025.
However, if not for Logan, I would not return to Germain Honda of Naples because of the terrible way I was treated when I bought the car.
In fact, I purposely went to the Honda dealer in Ft. Myers to have some accessories added rather than the local Honda dealer, Germain. Moreover, the Ft. Myers Honda people were extraordinarily kind, efficient, economical and professional in their interactions with me so I purposely purchased & installed a Ft. Myers Honda Dealer license surround for my car because I do not want to give the Germain Honda of Naples dealership free advertising.
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by frking
Service Price Transparency
Mar 25, 2026 -
Germain Honda of Naples responded
We sincerely appreciate your five-star review. Thank you for your valuable feedback and for your continued trust in allowing us to care for your vehicle.
Best Regards,
James Koser
General Manager