"Best car buying experience ever! "
We received excellent and professional service at this Lexus dealership. Christopher Hay started our journey with his friendly, open and honest customer service. When he didn’t know the answer to a question, he went to find out the answer. That meant a lot to us. Anthony and Alden in finance helped answer a boat load of questions regarding warranty information and they gave us the time we needed to make our decision with no pressure. Scott took a lot of time going through how to work all our new car’s systems. It was at the end of the day and we appreciated how patient he was never hurried us along. Freddy helped us order some weather tech mats and he was so friendly and helpful too! The service we received all around this dealership was truly exceptional! This was our first experience with Lexus and we are looking forward to a long lasting relationship! Thank-you to everyone who helped us out! You are all the best and made this the best auto buying experience ever!
"Outstanding car buying experience!"
- Scotty Mac
Stevenson Lexus of Frederick is a first rate Lexus Dealership. Our entire car buying experience was outstanding. The General Manager went out of his way to ensure my wife and I were completely satisfied and found the vehicle with all amenities we enjoy in a Lexus SUV. The entire staff was extremely helpful and knowledgeable in finding exactly what we needed. I can’t say enough about the professionalism of everyone and making the car buying experience enjoyable. I highly recommend this Lexus Dealership! You won’t regret it!!
"Complete honesty and straightforward service"
We worked with Chris Hay in sales, and what a treat. He was informative and knowledgeable. He gave us straight answers, respected our needs, and didn't try to upsell us. Out financing help was also seamless. We will absolutely consider this dealership, and Chris in particular, as our "go to" for our future auto purchases.
"Friendly & Knowledgeable "
All of the people we dealt with were very friendly, knowledgeable & professional. Chris was who we dealt with most, but we were impressed with the dealership.
"This individual will lie directly to your face. Be aware! "
Kyle is not to be trusted when dealing with him. He lied directly to me and my husband. After contacting him directly he did not provide any help to correct what he did and acted like he didn’t know what I was talking about. Make sure you have someone else with you to be witness to any conversations with this individual.