Christopher Kite | Page 2

The ONLY reason for 5 stars is Chris Kite! He knows I have been poorly treated in the past by other CDJ dealerships in the area. He is very much aware of my many negative past experiences and He knows I have been poorly treated in the past by other CDJ dealerships in the area. He is very much aware of my many negative past experiences and made sure I was in good hands with Tech William Mize. (Thank you so much!!!) There was no stone left unturned to be certain I got my Jeep back in a safe driving condition! Thank you! More

by BIGPAWZ Verified Customer Verified Customer

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I had a great experience at the dealership in Daphne for my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept me updated throughout the service. The work was done fast, and they even made sure my car was clean and ready to go. Overall, smooth, efficient, and stress-free—definitely a place I’d return to for future maintenance. More

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John Moen and this dealership have always provided exceptional service. Definitely a step above the rest. exceptional service. Definitely a step above the rest. More

by Adam s Verified Customer Verified Customer

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I came in June for a recall part under Chris's assistance. It's now October, and I've never received any update or call on the status of the order. I had to schedule another appointment on my own, assistance. It's now October, and I've never received any update or call on the status of the order. I had to schedule another appointment on my own, only to learn from a new advisor that the part was never ordered in the first place. To make things worse, the part is now on backorder, This level of miscommunication and lack of accountability is very disappointing and unprofessional More

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The guys went over and beyond to take care of me . the guys that I really want to say thanks too the most where Neil , Davis , Rod. Now the rest of there team mates of course also. I don’t know there n the guys that I really want to say thanks too the most where Neil , Davis , Rod. Now the rest of there team mates of course also. I don’t know there names. I I would highly recommend Frisco Dodge to anybody!!! More

by jrburnett1777 Verified Customer Verified Customer

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Completely terrible communication skills. The automated system doesn’t even help. In addition when you try to call in it goes to an answering service that has no clue what is going on nor do The automated system doesn’t even help. In addition when you try to call in it goes to an answering service that has no clue what is going on nor do they know how to get anyone to do a follow up. The service agent, Derrick, was just terrible. I have never in my car owning experience of 30 years ever experienced a worse service interaction. More

by zachskoch Verified Customer Verified Customer

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Chris Kite & Ryan Arish took excellent care of me and my Jeep. Our family lovingly calls them the dynamic duo. I don't know anything about cars but their communication and helping me understand what was wro Jeep. Our family lovingly calls them the dynamic duo. I don't know anything about cars but their communication and helping me understand what was wrong with my vehicle Step by step was quite impressive. More

by Bobbie Marshall Verified Customer Verified Customer

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Fast easy in an out. Understood my ask, and got it done very fast. They got my car ready for a big trip. Thanks Understood my ask, and got it done very fast. They got my car ready for a big trip. Thanks More

by Rodneyhaas Verified Customer Verified Customer

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The staff were amazing and they fixed all the issues i had in my car. had in my car. More

by sivaraman suresh Verified Customer Verified Customer

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My service went smoothly with no issues. Wait time was good and comfortable atmosphere. I was pleased with everything. Wait time was good and comfortable atmosphere. I was pleased with everything. More

by nikki_johnson08 Verified Customer Verified Customer

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