Great service and assistance on the issues, it took lo
ger that expected but overall service was great
ger that expected but overall service was great
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by DANIELFER_10
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2025 -
Safford Subaru Manassas responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Meredith is a spectacular representative and made sure
everything I needed was taken care of through the entire process.
everything I needed was taken care of through the entire process.
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by NICKFALLOWS9
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Meredith
Oct 08, 2025 -
Safford Subaru Manassas responded
Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
Personal service with no pressure
I like working with
Eric. He has always provided good service.
Eric. He has always provided good service.
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by MANDONYADIS
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2025 -
Safford Subaru Manassas responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
There was a good job by service reps.
I like the quick response for loaner vehicles.
I like the quick response for loaner vehicles.
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by WILLIAM.KEEGAN
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Safford Subaru Manassas responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
All went great!
Waiting room was clean with snacks and water. Service rep. Grayson was awesome and very helpful!
Waiting room was clean with snacks and water. Service rep. Grayson was awesome and very helpful!
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by miller.patrick0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Grayson was great.
Oct 05, 2025 -
Safford Subaru Manassas responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
I arrived earlier than actual schedule time but didn’t
have to wait to have my vehicle serviced. I was offered a service package which would save money overall. I was explained the services to be performe
have to wait to have my vehicle serviced. I was offered a service package which would save money overall. I was explained the services to be performed and was not pressured to include any of the other recommended services. Car was serviced, washed and returned with tin the hour.
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by NathalieJohnsonpph
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2025 -
Safford Subaru Manassas responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
Delivered On time as promised and completed
professionally. You have a satisfied customer. Thank you.
professionally. You have a satisfied customer. Thank you.
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by jeetzel12
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie always professional.
Oct 03, 2025 -
Safford Subaru Manassas responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I have bought three Subaru’s from this dealership and the
service has always been great. Shout out to Meredith!
service has always been great. Shout out to Meredith!
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by LHOOVER474
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Safford Subaru Manassas responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
I love Brown’s Subaru in Manassas.
I live in Great Falls, VA, and I drove 45 minutes to this Subaru because their service is top notch. Cristian helped me with my battery issues and ev
I live in Great Falls, VA, and I drove 45 minutes to this Subaru because their service is top notch. Cristian helped me with my battery issues and even called Subaru America on my behalf to address my concerns. Thank You!
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by JANTY.CRONER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cristian
Oct 02, 2025 -
Safford Subaru Manassas responded
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Never have a problem at this service center!
Everyone is super professional, friendly, and most of all fun! Always efficient
Everyone is super professional, friendly, and most of all fun! Always efficient
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by DERRICK.PARR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Alomia
Oct 02, 2025 -
Safford Subaru Manassas responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.