Christopher Promades | Page 15

Complete satisfaction Service had always been great. The ease of obtaining appointments and explanation of work being done has been very helpful and convenient. Extremely Service had always been great. The ease of obtaining appointments and explanation of work being done has been very helpful and convenient. Extremely satisfied with my service advisor Chris Promades. More

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prompt courteous Personalized and excellent as well as professional attention is always afforded me unlike other dealerships I have been a patron of. The service staff Personalized and excellent as well as professional attention is always afforded me unlike other dealerships I have been a patron of. The service staff and the mechanics are loyal and I am loyal back to them More

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Service on 2003 XC 70 Chris P in Volvo service department is a huge asset to your dealership. He is professional, courteous and knowledgeable about my car and treats me li Chris P in Volvo service department is a huge asset to your dealership. He is professional, courteous and knowledgeable about my car and treats me like family. I AM satisfied! More

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Convenience Was able to drop off keys the evening before service as they are open until 11p... Was able to pick up car in the evening.... Was able to drop off keys the evening before service as they are open until 11p... Was able to pick up car in the evening.... More

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Good things come to those who wait. I brought my vehicle in for service a few weeks ago. I was disappointed to see that it took a while for the dealership service department to determin I brought my vehicle in for service a few weeks ago. I was disappointed to see that it took a while for the dealership service department to determine and correct the issue, but Chris Promades, my Service Advisor, was with me the whole way. He was kind, sympathetic and informative throughout the entire process. There were some blips along the way, with the service department, but when I got my car back, I called Chris with some follow up questions, and he was very down to earth, and he was not hesitant to politely explain things to me and work with me to ensure that I would be satisfied with the final outcome. Thank you, Chris. I appreciate you! More

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The replacement of my Ford Fusion 2012 airbag went very well Chris Pomades was a splendid service person who patiently oversaw the replacement from start to finish. He was in effective communication with me fro Chris Pomades was a splendid service person who patiently oversaw the replacement from start to finish. He was in effective communication with me from the time I left the vehicle at Tasca to the time I picked it up. More

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Excellent service We have a great long term relationship with the service department staff and they are very responsive to our needs. We always get a call to discuss w We have a great long term relationship with the service department staff and they are very responsive to our needs. We always get a call to discuss what needs to be done and get our car back cleaned and on time. More

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always friendly and helpful! Stopped here right after getting a flat tire - they took good care of me as always even without an appointment. Friendly, helpful, prompt, and profess Stopped here right after getting a flat tire - they took good care of me as always even without an appointment. Friendly, helpful, prompt, and professional! More

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Attention to details Called for my 30,000 check up appointment, serviced 2 days later Customer service sent a confirmation email that stated my request for Chris Promades Called for my 30,000 check up appointment, serviced 2 days later Customer service sent a confirmation email that stated my request for Chris Promades at Volvo Chris listened to my concerns about vibration on left side Alignment and balancing corrected issue and car drives like new again More

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friendly and courteous Service manager recognizes me and makes sure I don’t have to wait too long when I have my son with me. He gives me the pricing up front and checks in Service manager recognizes me and makes sure I don’t have to wait too long when I have my son with me. He gives me the pricing up front and checks in with me a couple of times while I’m waiting. He offered to bring the car to the door for me. More

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