Christopher Promades | Page 16

Great service as always! Keep up the good work. Fast and friendly service center. Car washed. Pleasure to do business. Been going there for many years and will continue. Keep up the good work. Fast and friendly service center. Car washed. Pleasure to do business. Been going there for many years and will continue. More

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Excellent Service My annual Volvo service experience today was excellent. I was able to make an appointment for a time convenient to me, the service advisor was very he My annual Volvo service experience today was excellent. I was able to make an appointment for a time convenient to me, the service advisor was very helpful in explaining the needed service on a low mileage Volvo and the car was ready (and washed) at the time promised. This "hard to please" customer was happy with this service appointment. More

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TASCA's Service Department Commitment to Satisfaction I scheduled my Volvo for routine maintenance and troubleshooting to resolve a stalling problem that recently started. Service Advisor, Chris I scheduled my Volvo for routine maintenance and troubleshooting to resolve a stalling problem that recently started. Service Advisor, Chris Promedes, coordinated the work, including stall-related maintenance, and kept me abreast of its progress, over the course of two days. He immediately arranged for me to rent a vehicle when it became apparent that the work would take more than one day (including obtaining needed parts). After all work was accomplished, I was notified the car was ready for pick up. A day afterwards, the car stalled again. Chris immediately put me at ease by recommending I bring the car in as soon as possible and advising, after conferring with TASCA's Service Manager, Bruce Dancause, that TASCA would provide me with a no-cost rental vehicle until the car was repaired and tested. I have experienced this commitment to excellent service, over and over through the past many years of dealing with TASCA. I am a true believer in The TASCA Family Commitment "You Will Be Satisfied" Sincerely, Darryl Umland More

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Great service experience Everything that I requested was done. Very pleased. I had a few problems the last time I was there...this time no issues. Thank you. Everything that I requested was done. Very pleased. I had a few problems the last time I was there...this time no issues. Thank you. More

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Great service as always! Chris as usual was very accommodating and easy to work with! Service at Volvo here has been nothing but exceptional. Thank you for the prompt service Chris as usual was very accommodating and easy to work with! Service at Volvo here has been nothing but exceptional. Thank you for the prompt service to my Volvo! More

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Great job. Tasca Volvo satisfactorily performed the warranty tasks on my xc90. They did it in the time they said they would and the service writer was upfront an Tasca Volvo satisfactorily performed the warranty tasks on my xc90. They did it in the time they said they would and the service writer was upfront and honest. More

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Best Experience Ever! Michael Mulbah Been a loyal Tasca customer for 7 years! Always have had the most straightforward and helpful experiences with Chris P. in Service and on this occasi Been a loyal Tasca customer for 7 years! Always have had the most straightforward and helpful experiences with Chris P. in Service and on this occasion, fortunate enough to have worked with Michael Mulbah in sales. Had an 11 yr old vehicle too costly to repair so, knowing I had no vehicle and an 11-month old child, they teamed-up to facilitate same-day purchase of the greatest vehicle I've ever owned in my life! Thanks again and I wouldn't go anywhere else! Will be back for next vehicle! FIVE STARS FOR CHRIS P. AND MICHAEL M. More

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Not one person to greet me or ask if I needed any help! Purchased a 2015 Ecoboost Premium Mustang in 2015. Brought in for service just recently. While at the dealership and due to recent back sugery, I was Purchased a 2015 Ecoboost Premium Mustang in 2015. Brought in for service just recently. While at the dealership and due to recent back sugery, I was interested in getting out of the mustang and into a new 2018/2019 F150. So the day I drop off my car I decide to I want to test drive the F150 with the 2.7ecoboost. Drop my car at service, walk over to the Ford store walk in...no greeting. Walk around the small Ford showroom area...still no greeting. Decide to go on the lot and look through the inventory...still no greeting. At this point I've been on the lot/showroom for 30 minutes without any correspondence whatsoever. I need to get in my rental and head home. Next day, waiting for service to call to let me know whats wrong and if it's covered under my "premium Ford ESP". The day passes and it's time for me to leave work. As I work in Providence and right next to Rt.6 connector, I can be at Tasca Cranston in 10 minutes. So no call from service at 3pm I head to the dealership after work. I wait in service area as 3 of the 4 desks have service writers frantically inputting data on the computers but not one person asking if they can help or saying I'll be right with you...again some type of greeting. So my service rep(Chris?) wasn't there but showed up a few minutes later(at lunch) and greeted me quickly and professionaly. He had the notes from the tech and stated the part needed replacing and it wasn't covered under my expensive Ford Premium ESP(of course it wasn't). I asked that the tech put it back together and I would let the repair be and trade it in that way. Chris tells me that it will be a few minutes to put it back together and I said that's fine, I'm going to try and test drive a truck while I wait. Same story, walk over to Ford sales area no one greeted me. This time a receptionist noticed I was hanging/walking about the showroom and asked if I needed any assistance. Yes I do and thank you for noticing. I tell her I'll be looking at the f150 right outside the glass doors and I hear her page sales for customer assistance. I wait for about 15-20 minutes and nothing...I would like to thank that receptionist and also Chris in service, but what the he!! is going on with your sales department. SMH! As I stated earlier, I will be buying an F150 very soon just don't think it will be from Tasca. More

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Top Notch Service My experience with the Service Department specifically Chris and Jeremy was excellent. Chris took care of everything and Jeremy did a great job a des My experience with the Service Department specifically Chris and Jeremy was excellent. Chris took care of everything and Jeremy did a great job a describing the issue with my car and getting if fixed as quickly as possible. Both deserve 5 starts for their efforts. More

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service visit for Volvo Everyone at Tasca was friendly and helpful as always! I brought the car in first thing in the morning and dorpped it off, was grateful to have a loane Everyone at Tasca was friendly and helpful as always! I brought the car in first thing in the morning and dorpped it off, was grateful to have a loaner car for the day, then picked up my car (clean and shiny!) the next morning. More

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