Christopher Reid | Page 3

I had an amazing experience, good Service Advisor, and good Mechanic grade over our experience good Mechanic grade over our experience More

by Osvaldo Depestre Verified Customer Verified Customer

Report | Print

One of the nicest dealerships I’ve been too, staff was very helpful got me in and out without an appointment. very helpful got me in and out without an appointment. More

by MIGUEL Verified Customer Verified Customer

Report | Print

Great service manager to deal with, Chris is great, excellent service when I come in excellent service when I come in More

by Mike. Skivers Verified Customer Verified Customer

Report | Print

Chris in service was very good and handled my very unique battery warranty issue with class and professionalism. I will be back here for service in the future. battery warranty issue with class and professionalism. I will be back here for service in the future. More

by dmgacccabe1975 Verified Customer Verified Customer

Report | Print

Freddy was the best! Super fast and efficient. Couldn’t have asked for a better experience! Super fast and efficient. Couldn’t have asked for a better experience! More

by radri2005 Verified Customer Verified Customer

Report | Print

Christoffer was very professional and worked diligently to get my van fixed in a timely manner. Thank you. to get my van fixed in a timely manner. Thank you. More

by mikerusk78 Verified Customer Verified Customer

Report | Print

It just took too long for the repairs. The parts have to come from other state. The parts have to come from other state. More

by rico Verified Customer Verified Customer

Report | Print

I brought my car in last Monday for service and paid $1,200. By Friday, I was told it was ready for pickup. However, I didn’t even make it to the corner before the car stalled, the check engine light ca $1,200. By Friday, I was told it was ready for pickup. However, I didn’t even make it to the corner before the car stalled, the check engine light came on, and every warning light on the dashboard lit up. I was then told there was an additional issue that would cost $2,000 to repair, but the dealer offered to cover most of it as goodwill, leaving me with $360 out of pocket. I was assured the repairs would be complete and the car ready by Saturday morning. After calling multiple times and leaving messages with no response, I took an Uber to the dealership. Only then did Chris arrange a loaner vehicle something I was initially told wasn’t available because the part still hadn’t arrived. I was later told the car would be ready Tuesday, but on Monday I got a call saying it was finished. When I picked it up, I immediately noticed a strong radiator fluid smell. Chris assured me everything was fine, but by Tuesday afternoon, the car began leaking fluid and having starting issues. I returned it Wednesday morning and waited 2.5 hours, only to be told nothing was wrong. Later that same day, as I left work, the car struggled to start again and the check engine light came back on. When I returned to the dealership around 5:30–6:00 p.m., I was told no rental or loaner was available. After speaking with Service Manager Ron Torres, I was finally provided a loaner. The next day, I received a text from Chris that my car was ready yet again. At this point, I was extremely frustrated. In the span of two weeks, I had to visit the dealership more than six times, lost over eight hours of my time, and dealt with repeated issues that should have been addressed during the initial repair. More

by nelvangonzalez Verified Customer Verified Customer

Report | Print

The dealership was very helpful with resolving my issues I will continue using this location for future service and repairs I will continue using this location for future service and repairs More

by no26 Verified Customer Verified Customer

Report | Print

We just To the area and needed a new dealership for our challenger 2020 I have to say for being our first time. It was a great experience and your whole team Stop listening at your dealership was amazing s challenger 2020 I have to say for being our first time. It was a great experience and your whole team Stop listening at your dealership was amazing starting from when we got there till the end of us leaving. Thank you for your service. See you next time. More

by DGONZALEZDMG Verified Customer Verified Customer

Report | Print