Christopher Reid | Page 47

Great service friendly and didn’t have to wait to get in for my appointment. Called me on the phone told what they found and not to worry everything was fine even wash and cleaned my Jeep would recommend to for my appointment. Called me on the phone told what they found and not to worry everything was fine even wash and cleaned my Jeep would recommend to anyone More

by DPARSON133 Verified Customer Verified Customer

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Worst customer service ever. They tell you lies and absolutely will not call you back if you try to contact them. absolutely will not call you back if you try to contact them. More

by destin.lineman Verified Customer Verified Customer

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I am appreciative of my buying experience (Steven is amazing). The truck I bought had an issue which is ok....its used. it happens. When I went to drop off the truck and get my rental. It took an ho amazing). The truck I bought had an issue which is ok....its used. it happens. When I went to drop off the truck and get my rental. It took an hour. Dealership blamed the rental company, Rental Company blamed the dealership. Took an hour to get a rental. Almost felt like they forgot me. They were willing to fix this but when I got the truck back. It wasn't fixed. Right now...I haven't been able to get hold of anyone in service to talk about it, meaning I've left messages for my service manager and supervisor. Its unfortunate. Hopefully they call me back to fix the issues. More

by aprils_eyes2003 Verified Customer Verified Customer

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On time, clean, friendly. I waited about 2 hours. Ill definitely come back in the future. definitely come back in the future. More

by budangel88 Verified Customer Verified Customer

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My chargers electrical items stopped working yet again. No wipers, signals, windows, nothing. The steering had a whine thats been ongoing every visit. The seat adjustment to leave the vehicle doesn't alw No wipers, signals, windows, nothing. The steering had a whine thats been ongoing every visit. The seat adjustment to leave the vehicle doesn't always work. I called the dealership and the earliest appt was weeks away. By then most of the items started to work except the steering noise and seat. They kept my car for two weeks and claimed no problems found. I provided a video ahead of time showing nothing working as the car was running. When I picked up the car with no issues found, my seat still doesn't properly work and the whine is still present. More

by LUGWIK Verified Customer Verified Customer

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Timely service and friendly staff. Had a recall issue and the test went smooth. Good follow up as well the test went smooth. Good follow up as well More

by prateb Verified Customer Verified Customer

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Excellent and timely service at a GREAT Price. The very best customer service from professionals who care about the work they are doing. WELL DONE best customer service from professionals who care about the work they are doing. WELL DONE More

by CDLAMBERG Verified Customer Verified Customer

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Everything went as scheduled. No major complaints. Overall satisfied with my service. I wish my tire pressure had been checked when they rotated my tires. Overall satisfied with my service. I wish my tire pressure had been checked when they rotated my tires. More

by KELLIE.KELCH Verified Customer Verified Customer

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Everything was excellent! I was very satisfied with my visit. They even had excellent complimentary coffee. I would highly recommend this dealership to friends and family. visit. They even had excellent complimentary coffee. I would highly recommend this dealership to friends and family. More

by Gar 69 Verified Customer Verified Customer

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When I brought my wifes van in for a steering wheel air bag check, I told the service writer and his helper, to leave the hood down and don't touch a thing in the van except the steering wheel. That didn't bag check, I told the service writer and his helper, to leave the hood down and don't touch a thing in the van except the steering wheel. That didn't happen. They hooked a scanner up to it and said it needed plugs and a timing belt. If they had checked their records, they would have seen I had it replaced there three months ago.I realize you are try to help the service dept. make money, but you need to listen to the customer on in awhile. Having used your service dept. before, I can say there's not a better one around. I worked for Pontiac motor div. for 28 yrs., and have owned our repair shop for 11yrs. Thanks for listening. Larry More

by larrylorettazeglis Verified Customer Verified Customer

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