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Start your review of Christopher Silva.
Christopher Silva
Christopher Silva at Norm Reeves Honda Superstore West Covina
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Christopher Silva

Service Advisor

Norm Reeves Honda Superstore West Covina

1840 E Garvey Ave S
West Covina, CA 91791

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3 Reviews of Christopher Silva

May 10, 2021

Dealership Rating
Employee Rating

"Went in for fuel pump recall Everything went well fast..."

- stay858

Went in for fuel pump recall Everything went well fast and courteous service, I will continue to bring my car here for anything service related,

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Recommend Dealer
Yes

April 23, 2021

Dealership Rating
Employee Rating

"overall I brought my Accord there and try to do some..."

- John

overall I brought my Accord there and try to do some services done. however, I was so surprised when I requested to do a diagnose for my car noise condition. they would like to charges $150 just do inspected. This procedure need to be changes, because when people brought the cars back to dealership or manufacturer they have a trust that dealership will help them completely and make sure their product is safe and secure. check the noise or test drive mechanics ($150) the services for the people was fast and nice, so when people go to dealership services need to be cautious for any special request for our own vehicles. that means I have to find a third party shop that can handle my request rather than My dealership it self.

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Recommend Dealer
No
Apr 28, 2021

Norm Reeves Honda Superstore West Covina responded

Hi John, we appreciate you taking the time to leave us a review. We are sorry to hear you were less than satisfied during your recent service visit. We would like to address your concerns, please give our Service Manager, Octavio Cortes, a call at 626-756-3870 when you have a chance. Thank you.

April 15, 2021

Dealership Rating
Employee Rating

"Excellent attention to detail and courteous staff...."

- mmanix

Excellent attention to detail and courteous staff. Service done in timely manner. Christopher was great and I highly recommend him. I would recommend this dealership for both sales and service.

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Recommend Dealer
Yes
Apr 16, 2021

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

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