Christopher Williams
Christopher Williams at Rallye BMW

Christopher Williams | Page 12

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.4
698 Reviews
4.4

698 Reviews

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698 Reviews of Christopher Williams

June 09, 2025

Dealership Rating
Employee Rating

Great and well done No time wasted, done well as stated that morning Will recommend this dealership More

by Attia1
Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams

Jun 10, 2025

Rallye BMW responded

Thank you for your confidence in Rallye BMW, and for your business. We are grateful to have you as a customer!

June 09, 2025

Dealership Rating
Employee Rating

The best service! Car is washed and ready to go! They even changed my remote battery. I will only go to Rallye. Bayside was horrible More

by j1vlahakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Rallye BMW responded

Thank you for sharing your experience! We're happy to hear that our team at Rallye BMW provided top-notch service and took care of all the details. See you next time!

June 07, 2025

Dealership Rating
Employee Rating

Working with Chris Williams is always an amazing experience. Professionalism, Courtesy, Knowledge and just willing to make clients days easier are what happen every single encounter!!!! More

by meaganshobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

Jun 09, 2025

Rallye BMW responded

Meagan, we're delighted to hear that Chris consistently provides you with an exceptional experience at Rallye BMW. Thank you for highlighting his professionalism and dedication!

June 07, 2025

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Employee Rating

Chris Williams has always give the exceptional service. I would recommend rally bmw to everyone. More

by gurinderbrar01
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Rallye BMW responded

Chris will appreciate the shout-out! Thank you for recommending Rallye BMW!

June 02, 2025

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Employee Rating

I'm loyal customer and this is my second bmw but I'm done . The service is not good anymore. More

by joannazapasnik
Recommend Dealer
No

Other Employees Tagged: Christopher Williams

Jun 03, 2025

Rallye BMW responded

It's discouraging to receive this feedback, as our team is committed to comprehensive service and complete customer satisfaction. If you're willing to share the details of your recent visits, I ask that you please reach out so we can address any concerns directly. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

Jun 08, 2025

joannazapasnik responded

Dear Diane, Thank you for your response. I would like to clarify that the issue I experienced with my 2023 BMW involves the seat material starting to crack—not as a result of misuse or damage, but due to what I believe is a factory defect or a flaw in the material design. The damage appeared simply through regular use, which should not happen in a vehicle of this quality and reputation. In my view, BMW should take responsibility for such defects rather than placing the blame on customers for something beyond their control. I am disappointed by the current approach, as it does not reflect the level of care and accountability one would expect from a premium brand. I hope this issue can be reviewed again, and I would appreciate the opportunity to speak further about it. Sincerely, Joanna

May 25, 2025

Dealership Rating
Employee Rating

Need more loan car service great company for years more loan cars should be available. Especially in an emergency. Hope for change soon More

by drgeefoster
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 27, 2025

Rallye BMW responded

Thank you for your feedback on our loan car service at Rallye BMW. We appreciate your loyalty over the years and understand the importance of having more loan cars available, especially during emergencies. Your input is valuable to us as we strive to improve our services!

May 19, 2025

Dealership Rating
Employee Rating

The dealer employees are very friendly they treat me very good and explain every day about my car. More

by JOAQUIM5258
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

May 20, 2025

Rallye BMW responded

Thanks for choosing Rallye BMW. We appreciate your kind words for our team!

May 19, 2025

Dealership Rating
Employee Rating

Good service, chris Williams is always helpfull. good loaners are reasobly available for other than routine service. More

by DRDRAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're glad to hear that Chris Williams provided helpful service and that our loaners met your needs. We appreciate the feedback!

May 15, 2025

Dealership Rating
Employee Rating

We been servicing our leases at this site. It’s always a pleasant experience working with Chris. Thank you, team! More

by mirzamaliks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're delighted to hear that Chris and the team consistently provide a pleasant experience. We look forward to serving you again soon!

May 07, 2025

Dealership Rating
Employee Rating

I have to bring my car in multiple times for the same issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was More

by kpatel062101
Recommend Dealer
No

Other Employees Tagged: Christopher Williams

May 09, 2025

Rallye BMW responded

I'm sorry to hear about your repeated frustrations with our service. It sounds like we've fallen short in both communication and quality, which is not what we strive for. We would appreciate the opportunity to address these issues directly and ensure a more satisfactory experience moving forward. Please feel free to reach out at your convenience so we can make things right. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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