Professional, knowledgeable and goes above and beyond to
ensure the customer understands what is needed.
ensure the customer understands what is needed.
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by joel.s.downing
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Rallye BMW responded
We're glad our team went above and beyond to assist you at Rallye BMW. Thank you for your great review!
Prompt appointment.
Service is excellent. Staff is courteous. Facility is comfortable. Updates are provided. God communication
Service is excellent. Staff is courteous. Facility is comfortable. Updates are provided. God communication
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by Guillaume
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Rallye BMW responded
Hi Guillaume, thank you so much for your excellent review of Rallye BMW! We truly appreciate your business and hope to see you again in the future! Take care!
Simple and very good Chris Williams is easy to work with
and follows up to keep me informed. Everything was completed as planned great Job by Chris and the service team!
and follows up to keep me informed. Everything was completed as planned great Job by Chris and the service team!
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by Frank.Dalesio
Verified Customer
Verified Customer
Other Employees Tagged:
Christopher Williams
Apr 10, 2026 -
Rallye BMW responded
Frank, thank you for the great review! We are thrilled to hear that you had a seamless experience working with Chris and our service team at Rallye BMW.
They were fast and reliable My car had issues chris made
sure I got a loaner asap and they made sure the problem was fixed
sure I got a loaner asap and they made sure the problem was fixed
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by SDUVERT
Verified Customer
Verified Customer
Other Employees Tagged:
Christopher Williams
Apr 09, 2026 -
Rallye BMW responded
We’re so glad Chris and our team made sure your issues were promptly addressed and taken care of. Thank you for choosing Rallye BMW!
We are very pleased with the car and extremely satisfied
with The service provided. With Brandon in particular since he made sure all details were covered and delivered the car ahead of the anticipated wait
with The service provided. With Brandon in particular since he made sure all details were covered and delivered the car ahead of the anticipated wait time
Thank you
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by claritab428
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Rallye BMW responded
We are so pleased you and your vehicle are in excellent hands with Brandon! Thank you for choosing Rallye BMW and for sharing your experience. Congratulations on your new car!
i was pretty disappointed to see my car was not washed
-
it should be automatic
-
it should be automatic
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by KENNYG1025
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Rallye BMW responded
I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to improve your experience with us. If you're interested in discussing this further, would you please reach out at your convenience? Thank you,
Diane Seage - BDC/Reputation Manager - 516-833-4817
Very disappointing experience.
The staff came across as snobby and not welcoming, the coffee had issues both times I visited, and there was not enough seating for the number of peo
The staff came across as snobby and not welcoming, the coffee had issues both times I visited, and there was not enough seating for the number of people waiting. I was also handled in the drive-in area instead of being brought to a proper desk for a detailed conversation, which felt unprofessional. For the price, I expected much more. Honestly, this felt no better than going to a basic mechanic, so I ended up doing just that and saving money. I also own a Mercedes, and Rallye provides a far better experience by comparison.
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by tina1013
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Rallye BMW responded
Thank you for sharing your feedback with us, Tina. We aim to provide a professional and welcoming environment, so it is disappointing to hear that we missed the mark with your recent visits. If you have any further comments or concerns, I would appreciate the chance to speak with you so that I can properly address them and work towards regaining your confidence in our dealership. I hope to hear from you.
- Diane Seage - BDC/Reputation Manager - 516-833-4817
Very clean showrooms, professional staff
Test drive
experience is usually smooth and well-organized
salespeople tend to know BMW features well
Loaner cars not always available during service
Comfort
experience is usually smooth and well-organized
salespeople tend to know BMW features well
Loaner cars not always available during service
Comfortable waiting areas with amenities
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by stankaminyar
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Rallye BMW responded
Thank you for sharing your feedback about our showrooms and team! We'll use your comments to improve and we hope to see you again at Rallye BMW, Stan.
Very helpful and courteous It was a pleasure going to the
dealership they make you feel very comfortable
dealership they make you feel very comfortable
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by GINOCASAGRANDE59
Verified Customer
Verified Customer
Other Employees Tagged:
Christopher Williams
Mar 19, 2026 -
Rallye BMW responded
We're so glad you felt comfortable and supported by our team! Thank you for choosing Rallye BMW and for sharing your experience. Safe travels!
I am very pleased with my lease advisor Dorian Jacdon.
I also enjoyed my service advisor, Chris.
I also enjoyed my service advisor, Chris.
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by Guillaume
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Rallye BMW responded
Guillaume, it was our pleasure to assist you. We'll be sure your high praise reaches Chris. Thank you from all of us here at Rallye BMW!