Chu Park | Page 4

Sale/Finance Review or Service I had an enjoyable experience with my rep, Tyler. He was knowledgeable and didn't force himself to sell me on something else but to satisfy me needs o I had an enjoyable experience with my rep, Tyler. He was knowledgeable and didn't force himself to sell me on something else but to satisfy me needs of what I was looking. I happen to have done my due diligence on the vehicle I wanted. The finance folk, Chu, was not a pushover and aimed to satisfy needs. Again, I enjoyed my experience. More

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Amazing, Awesome experience I started on line looking for a Jeep, we came across the color we wanted and the model which led us to Jeep of Bowie. When we arrived the vehicle was I started on line looking for a Jeep, we came across the color we wanted and the model which led us to Jeep of Bowie. When we arrived the vehicle was parked in the front, We sure felt special. We were greeted and introduced to our salesman Spencer. Spencer was very knowledgeable of the vehicle and explained and showed us all the features and how they operated. Very impressed. We went for the test ride, it was awesome.... Returning to the dealership to do the paperwork was a breeze; we were out of there in about two hours or less. The finance director Chu Park was fantastic. The entire experience from beginning to end was incredible, fast, and professional. Spencer and Chu are terrific. Thank you to Jeep of Bowie. We will be back!!!! More

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Excellent Customer Service From Beginning to End I was having trouble with my car ((I'll just say it was a GM vehicle) and I had spent about 3 weeks trying to find a replacement. I had tried without I was having trouble with my car ((I'll just say it was a GM vehicle) and I had spent about 3 weeks trying to find a replacement. I had tried without any luck to work with my prior dealer, but they seemed to be too busy to return my calls. I was not really in the market for an SUV at the time but I happened to see a commercial about a Jeep Compass. Upon further research I really liked the size and the upgraded interior options. I went over to Ourisman Dodge Jeep Ram in Bowie and met with Raymond Walford. He showed me a fantastic brand new 2017 model. I was looking for a 2018, but Raymond reminded me that the 2017 was packed with extra financing incentives and it had almost all of the available upgraded options included at a great price. It was a color I liked and was totally new only 20 miles on it. I had somewhat of a large balance owed on my trade and was worried I would not get a high enough offer to make it worth, it, but the Sales/ Finance team, Monty Harika and Mr. Park made it work, so that I was able to completely pay off my old car and get a brand new one with only a slight increase in my monthly payment. I was very happy with my purchase experience here, there were no high pressure sales tactics. I met with Raymond on a Wednesday evening and by Saturday, I came back to take a 2nd look at the Compass. Raymond went through the entire process with and made sure I understood all the features of the vehicle and explained the purchase process to me in detail. I was very appreciative that Raymond and the other team members I worked with took the time to explain and be patient with me as I deliberated such a large purchase. I am very satisfied with the customer service I received here and would certainly recommend this dealership to someone looking for a new vehicle. More

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Purchase Experience I had an excellent experience purchasing my 2018 Jeep Grand Cherokee at Ourisman in Bowie. I highly recommend anyone who is looking to purchase a vehi I had an excellent experience purchasing my 2018 Jeep Grand Cherokee at Ourisman in Bowie. I highly recommend anyone who is looking to purchase a vehicle to stop by Ourisman. Both Don and Chu were a pleasure to deal with. More

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Great service department and the people are just great. This is my second Jeep from Ourisman Chrysler Dodge Jeep Ram of Bowie and I just receive the best assistance when ever I take my car in for service; I This is my second Jeep from Ourisman Chrysler Dodge Jeep Ram of Bowie and I just receive the best assistance when ever I take my car in for service; I love going there just to rest. Peter L. Adams III More

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Outstanding Service Each and everyone of the employees were courteous, friendly and went out of their way to help! Thanks go out to all who helped make the deal such a pl Each and everyone of the employees were courteous, friendly and went out of their way to help! Thanks go out to all who helped make the deal such a pleasant experience! More

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Best dealer experience! Firstly, this dealership is 35 minutes away from where I lived - I could've easily went somewhere much closer but I'm very pleased that I made the tri Firstly, this dealership is 35 minutes away from where I lived - I could've easily went somewhere much closer but I'm very pleased that I made the trip. I told my salesman, Preston, before I even came in I NEEDED the payments to be below 300$ because I'm in school. I wasn't willing to even come in unless I knew there was a good chance of things working out. Preston told me he would arrive around 8:30 and I told him I'd be there around 8:45 - later I found out they don't even open until 9 but Preston was still willing to get my sale started before they even officially opened! Before our test drive he oriented me to the vehicle including popping the hood (I've never experienced that before.) On the drive he offered A) curvy road B) suburb road or C) "highway" feel - I chose curvy (again, I've never experienced options before!) I obviously adored the car and so the paperwork began. Initially it didn't look promising because I thought my credit was much better than it turned out to be. He worked with the Monty in financing and got my payments down to 278$ for a 2017 Jeep Renegade. Monty was very professional and helpful in establishing the payment I wanted. Preston was extremely helpful, professional and approachable. I felt like my questions were answered with honesty and I felt comfortable throughout our entire experience. It was nice to have someone use language I understood, someone personable and also someone who ISN'T pushy! I've had terrible experiences with dealerships before, and this was the absolute best experience. The next person I met was Chu in financing - he was extremely friendly and upbeat and so excited for me! He helped me pick the best warranty installment that would be most appropriate for me. After all was said and done, I spent some more time with Preston while waiting for the car to be cleaned. After that was finished Preston took another ride with me to the gas station to fill the new car up (which I greatly appreciate.) All in all this was the BEST experience I've ever had buying a car. Everyone was friendly and helpful. I would recommend this dealership and specifically Preston a Smith to anyone looking for a new car - it's no pressure, no intimidation and he answers all questions with language that someond who isn't in the car biz can understand. Highly recommend! I'm a young female and I went to this dealer by myself and it was a MUCH better experience than when I went to other dealers with a friend who WORKED in the car industry!!! Happy car shopping! More

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Great experience! We had a good experience finding our car with Ourisman. Great service and professionalism from beginning to end. They helped us find the car we were l We had a good experience finding our car with Ourisman. Great service and professionalism from beginning to end. They helped us find the car we were looking for with the exact same features we wanted, within our budget and expected time frame. Would definitely recommend it and use it again. More

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Happy with Renegade My husband and I purchased a Renegade yesterday. We are both happy with our decision and would recommend family and friends to this particular dealer My husband and I purchased a Renegade yesterday. We are both happy with our decision and would recommend family and friends to this particular dealership. The staff is courtesy and friendly and knowledgeable of the product that they sale. More

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They made it easy We had a great experience with Eddie Johnson for our purchase. He did everything possible to make us feel comfortable during the purchasing experience We had a great experience with Eddie Johnson for our purchase. He did everything possible to make us feel comfortable during the purchasing experience. Excellent service, great knowledge of the model and a very nice guy. When we headed over to finance Chu Park was just as great. Very happy with our purchase. More

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